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Hotel St Moritz, Queenstown - MGallery

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Tapas bar
Golf
Breakfast, lunch and dinner served
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • SKYCITY Wharf Casino
    ‪4 min walk‬
  • Steamer Wharf
    ‪4 min walk‬
  • TSS Earnslaw Steamship
    ‪5 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

7.6 out of 10
Good
(7 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

9.0 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €405
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includes taxes & fees
1 Feb - 2 Feb
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About this property

Hotel St Moritz, Queenstown - MGallery

Luxury Queenstown hotel in Queenstown City Centre with 2 spa tubs
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel St Moritz, Queenstown - MGallery. During your stay, you're just a quick walk from Lake Wakatipu. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, 2 spa tubs, and bike rentals
  • Just a 4-minute walk from Lake Wakatipu and 4 minutes by foot from SKYCITY Wharf Casino
Hotel St Moritz, Queenstown - MGallery offers its guests 2 spa tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A library, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available.

This 5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.
Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (NZD 40 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: NZD 40 for adults and NZD 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Lombardi Restaurant
  • Lombardi Bar

Things to do

  • 2 hot tubs
  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Private picnics

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time staying here and we absolutely love it Special shout out to maddie at the front desk who went above and beyond for us during our stay
Stayed 4 nights in Oct 2024

4/10 Poor

Steph

Travelled with partner
Disliked: Property conditions & facilities
The room itself was good however we paid extra for a lake view room for it to be partially obstructed by scaffolding. We were also woken up by construction noise/workers each day. We weren’t advised of the obstructed view or construction prior to our arrival or at check in, had we have known we would have booked elsewhere or chosen a different room type.
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, spacious rooms. Had renovations when we stayed so view was obstructed but we were told prior to arriving.
Stayed 3 nights in Sep 2024

8/10 Good

Myung joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Staff super friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Susan

Disliked: Property conditions & facilities
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rochelle Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Stayed 5 nights in Jul 2024

6/10 Okay

Aidan

Travelled with partner
Liked: Cleanliness
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Greeted with sunny smiles and a helpfull attitude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

8/10 Good

horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
Stayed 1 night in Jun 2024

10/10 Excellent

Valentina, Toronto

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family and small children
Amazing service and beautiful hotel .
Stayed 1 night in May 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint). Loved the room which was more spacious than expected with a super comfy king bed and large shower. The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced. Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables. A wonderful hotel.
Stayed 8 nights in May 2024

10/10 Excellent

Michele

Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
It’s just okay
The hotel was okay. I stayed in different (exceptional) hotel in the area a week earlier and wish I would have gone back there. This one was just okay, it’s more of a standard hotel - almost like a Holiday Inn feeling. Nothing extra or special about it. The price at the previous hotel was not that different and leaps and bounds above in setting and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amarjit Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows are small and one has no see view completely. Restaurants prices too expensive. Otherwise everything was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Geordie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit
Stayed 4 nights in Mar 2024