Holiday Inn Queenstown Frankton Road, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Queenstown Frankton Road, an IHG Hotel

In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Exterior
Breakfast, dinner served; British cuisine, al fresco dining
Breakfast, dinner served; British cuisine, al fresco dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
594 Frankton Road, Queenstown, 9348
  • Queenstown Gardens
    4 min drive
  • Queenstown Beach
    5 min drive
  • Queenstown Ice Arena
    5 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Room options

Premium Room, 2 Double Beds, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Room, Multiple Beds, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Queenstown Frankton Road, an IHG Hotel

Lakefront hotel with a 24-hour fitness center and a sauna
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a spa tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Queenstown Frankton Road, an IHG Hotel. During your stay, you'll be within walking distance of Lake Wakatipu. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Seasons Restaurant + Bar
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and complimentary bicycles
  • Just a 5-minute drive from Queenstown Arts Centre and a few minutes from Queenstown Mall
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers its guests a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Queenstown Frankton Road, an IHG Hotel. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (NZD 20 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Holiday Inn Queenstown Frankton Road, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 977 reviews" "
Rating 8 - Good. 380 out of 977 reviews" "
Rating 6 - Okay. 131 out of 977 reviews" "
Rating 4 - Poor. 45 out of 977 reviews" "
Rating 2 - Terrible. 15 out of 977 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturaunt was excellent. Amazing Italian food Best ive had
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Reda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheung Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building a bit old otherwise everything was great.
Stayed 1 night in Jul 2024

6/10 Okay

QURAT-UL-AIN

Travelled with family and small children
Liked: Cleanliness, staff & service
To my surprise my room was on ist floor..there was no lift..and to me it looks like motel room as the rooms were not outside separate area.. Didn't like such thing in hotel like holiday in.. Parking was also very inconvenient.. I was surprised how they have give 4start to a hotel where there is no lift and family has to do with all the bags after long travel thru stairs.. I was very disappointed with all this..as i travelled many countries and had stay in many hotels but never expected a motel in a hotel..
Stayed 1 night in Jul 2024

6/10 Okay

Mohan

Liked: Cleanliness
Room nice & clean but noisy and too dry. Not close to the town center.
Stayed 1 night in Jul 2024

8/10 Good

Happy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice seevice
Stayed 9 nights in Jul 2024

10/10 Excellent

mayur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated however view was incredible and staff amazing
Stayed 1 night in Jul 2024

6/10 Okay

Anand

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One negative point...air conditioning outside of our room is very noisy!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dilshi’s

Stayed 3 nights in Jun 2024

10/10 Excellent

Liam

Stayed 3 nights in Jun 2024

6/10 Okay

Briar

Travelled with partner
Liked: Cleanliness, staff & service
Place was okay, staff were nice but shower head was broken like someone had dropped it, was noisy all night with some loud humming noise and the people staying in a room near us. Asked for a fan for the room but couldn’t get one

10/10 Excellent

Robyn

Liked: Amenities
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
Stayed 7 nights in Jun 2024

8/10 Good

fan, Thousand Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Abhijit

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a costly property for its size.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Cemile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay!
The location is wonderful because you wake up to peaceful lake views and mountains right outside your window. The rooms are spotlessly clean. It's super easy to jump into town on the local bus right outside the hotel or go to other destinations. Personally, I liked it better than staying right in the center. It was much more enjoyable and vacation-like. You got the best of both worlds and a hot tub.
Stayed 3 nights in May 2024