Haka House Queenstown

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haka House Queenstown

Apartment
Shared kitchen
Exterior
Apartment
Entire 6 Bed Dorm

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
6 Henry Street, Queenstown, 9300
  • Queenstown Mall
    5 min walk
  • Skycity Queenstown Casino
    5 min walk
  • Cookie Time
    6 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    12 min drive

Room options

Economy Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Bed in 6 Bed Dorm

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Superior Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Bed in 4 Bed Dorm

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

About this property

Haka House Queenstown

Queenstown hostel in Queenstown City Centre
This smoke-free hostel features self parking, coffee/tea in a common area, and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, barbecue grills, and a vending machine are onsite. Housekeeping is available once per stay.
Haka House Queenstown offers 16 accommodations. Each accommodation is individually furnished. Beds feature premium bedding. This Queenstown hostel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the shared/communal kitchen. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Haka House Queenstown, you're just a quick walk from Queenstown Arts Centre. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, a terrace, and a vending machine
  • Steps from Queenstown Arts Centre and 5 minutes by foot from Queenstown Mall
As a guest of Haka House Queenstown, you'll find a terrace, barbecue grills, and a vending machine. Public spaces have free WiFi. Ski storage, tour/ticket assistance, and coffee/tea in a common area are also featured at Haka House Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Queenstown hostel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (NZD 10 per night)
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Towels

Food and drink

  • Shared kitchen access

More

  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haka Lodge
Haka Lodge Queenstown
Queenstown Haka
Queenstown Haka Lodge
Haka Lodge Queenstown Hostel
Haka Lodge Queenstown Hostel
Haka House Queenstown Queenstown
Haka House Queenstown Hostel/Backpacker accommodation
Haka House Queenstown Hostel/Backpacker accommodation Queenstown

Haka House Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 254 reviews" "
Rating 8 - Good. 79 out of 254 reviews" "
Rating 6 - Okay. 35 out of 254 reviews" "
Rating 4 - Poor. 6 out of 254 reviews" "
Rating 2 - Terrible. 5 out of 254 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay there in future. Great location, great staff. Parking available.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kunal

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Too congested, no internet connectivity yet night manager laughed it off, no parking space - poor experience
Stayed 1 night in May 2024

2/10 Terrible

Yinghui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!! On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET! I’ve never left a bad review. This is my first time and I will never go back again. The only good thing about the place is. Easy location. Very central.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ailsa

Travelled with partner
You are asked to be quiet when entering the apartment as the staff sleeping area is next door but they sure not quiet when entering at all hours of the morning and evening 😂
Stayed 2 nights in Mar 2024

6/10 Okay

Guillermo

Travelled with partner
Disliked: Amenities
This is a basic accommodation hotel. I was not familiar with the concept of "back packers" in New Zealand until this experience. The hotel was basically ok but no room had private bathroom. We decided to move to another hotel after our first night instead.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quiet. Lots of areas to sit outside of room.
Stayed 1 night in Feb 2024

10/10 Excellent

Shodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tidy and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2023

10/10 Excellent

Lung-Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchen. Walking distance to shopping area.
Stayed 1 night in Dec 2023

6/10 Okay

Yining

Stayed 3 nights in Dec 2023

10/10 Excellent

Shiau Yeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Bronwyn

Stayed 4 nights in Aug 2023

6/10 Okay

Bronwyn

Stayed 4 nights in Aug 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t realise check in was until 6pm was stressing out that we wouldn’t be able to get in because we were travelling over, my cousin was in Queenstown and she called them up got everything sorted and gave us the key and everything was absolutely perfect so thankful for that. The stay was awesome perfect sized room for me and my friend nice and tidy, really comfortable and staff in the morning were super friendly!! Definitely recommend staying here
Stayed 1 night in Aug 2023

10/10 Excellent

Yeong Tek

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are looking for cheap and quiet accomodation within Queenstown . The facilities are great, have more than 4 toilets and showers, 2 kitchens and a lounge room. Staff are nice and helpful, security is ok, cleanliness is good- staff always vaccuum floor, clean kitchens and toilets. The only problem is noise insulation, I can always hear moving noise from other lodgers while sleeping. Generally deserves 4.8 out of 5 stars in my opinion.
Stayed 7 nights in May 2023

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to main services and pick up points. Great for backpackers
Stayed 1 night in Feb 2023

6/10 Okay

Su Chin

Stayed 1 night in Oct 2022

10/10 Excellent

ROBIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was completely no fuss. Good view over the town and walking distance to all local attractions. TV ( only free to air - but, you don't go there for the TV) Heat pump in the room - all you need.
Stayed 3 nights in Aug 2022

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and central
Good place which is very central to most things around Queenstown. Everything look very clean just the bed was a little bit uncomfortable. All in all I would consider staying there again
Stayed 2 nights in Nov 2021

8/10 Good

Mark

Liked: Staff & service, room comfort
Decent and cozy
The room was clean and surprisingly cool even during a very hot day. However, there's a distinct smell in the room - smells like sweaty shirt. The bathroom is very clean and the towels are fresh. For sure it's not a luxury hotel but it's bang on for its price.
Stayed 2 nights in Dec 2020

4/10 Poor

Julie, New Zealand

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
internet did not work. Condensation is bad. Overpriced.
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good and bad
The location is great and the facilities good too. The manager was friendly and helpful but that was it.. the staff didn't seemed interested when I tried to clarify things. I stayed in a six bed dorm... It wasn't big enough for six people. It should really only be a 4 bed. Only 2 people could be on the floor at once and that was a squeeze.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for basic accommodations. Kitchen was well equipped and stocked with cooking essentials (plates, cups, flatware, etc). Walking distance to town core.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed in 6 bed mixed room for 4 nights. I requested a lower bunk due to hurting my back which was granted but after having to really make a case over a telephone call, almost beg and assure them i wasn't lying. The allocated bed had a curtain with white stains a bit like sick or something so I took another bed. The bed I took had hairs on the black duvet cover and also the curtain rail hooks had come off. I asked reception to rectify which they did. Lady at check in was friendly and apologised. As we had window open in room to avoid smells I was cold and next morning asked another reception lady for a blanket to which they said I could use the communal lounging blankets. I asked when if it was clean and said once a week. I decided not to take one due to hygiene reasons and the receptionist offered no other alternative to assist me to feel comfortable and not cold. Asked the same receptionist for bus times for arrow town and was misinformed. The bed locker lock was damaged although working, but had to be pushed hard into place to lock and made noise. Personally I found bed and bedding uncomfortable. The bathrooms were clean with good shower pressure. Bathrooms on ground floor smelled of damp. Bathroom on first floor near lounge didn't. Kitchen was clean other than food storage boxes being dirty and mouldy, male staff washed one for me to use. Lounge looked comfortable. Nice outdoor seating. Two staff helpful, two not. It's ok for somewhere to sleep in expensive Queenstown
Stayed 4 nights in Jan 2020