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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Apartment, 2 Bedrooms | Terrace/patio
Apartment, 2 Bedrooms
Lobby
Apartment, 2 Bedrooms

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    7 min walk
  • Queenstown Beach
    9 min walk
  • Queenstown Ice Arena
    9 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Property amenity
Heritage Queenstown
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1002)
The price is €211
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Heritage Queenstown

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified Queenstown hotel in Queenstown City Centre with free parking
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, 24-hour room service, and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 110
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 1000 reviews" "
Rating 8 - Good. 422 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything the property had to offer. Great location and can easily walk into the Town Centre in 5-7 minutes. Only complaint was there are no microwaves in the hotel rooms…
Stayed 5 nights in Jul 2024

8/10 Good

Lakshmeesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although old, it is near city center, free parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

aman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mary Generose, Saskatoon

Travelled with family
The room was too hot…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here after being concerned about negative reviews after booking. Friendly staff, clean and tidy facilities and exceptional daily room cleaning. Yes it’s an older building but it’s well maintained and well priced. Breakfast was average however improved a bit when it became busier (when school holiday visitors arrived) but nonetheless a good start to the day. It’s a bit far away from the city centre plus up a hill to walk, so we drove each time. Would absolutely stay here again.
Stayed 10 nights in Jun 2024

8/10 Good

Fariya

Liked: Cleanliness, staff & service
Disliked: Amenities
Its a really location but the hotel rooms are a bit old and not really value for money. The property is too expensive for its outlook and interior.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing! Everyone was so friendly and welcoming. Highly recommend!
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawn

Stayed 7 nights in Jul 2024

4/10 Poor

Jamie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jun

Liked: Cleanliness
The place is okay, it's not so far to city center. But hopefully, I wanted to use a microwave in my room. When I checked in, the receptionist were unfriendly. She showed our room number but didn't explain anything anymore. But the room is clean and good!
Stayed 3 nights in Jul 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service
Convenient location with an absolutely amazing view of the lake, however the beds and pillows weren't very comfortable.
Stayed 8 nights in Jul 2024

8/10 Good

Linda

Stayed 4 nights in Jul 2024

10/10 Excellent

Suman

Liked: Cleanliness, staff & service
Nice overall. Breakfast is good
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was smooth from the moment we arrived to the moment we left. Bit dated in the room but was clean and suited us. Would stay again for sure.
Stayed 4 nights in Jul 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Pramesh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good poor room service. Hotel is really rundown staff are really grumpy and not welcoming at all zero stars
Stayed 3 nights in Jul 2024

4/10 Poor

Ivan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view from our balcony is the only nice things. Around the property isn’t convenient, the conditions of the property is old. The gym wasn’t good at all, besides treadmill they only have dumbbells. The manager on duty wasn’t nice when I asked about late check out, most of the hotel, give at least 1 hour. I don’t think I’m going back to this property again
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We completely enjoyed our stay at this hotel. The room we got was more like an apt. Good for families, with kitchen, dining, living room, balcony, and powder room with toilet on the main floor. Two bedrooms on the second floor with both having washrooms each. Masters bedroom has a balcony as well. The view from our balconies was spectacular. Hotel is very clean, very professional, accommodating, and friendly staff. Breakfast was buffet style and was great, so many selections. We will definitely use this hotel whenever we can and highly recommend it to anyone and everyone.
Stayed 3 nights in Jun 2024

6/10 Okay

ITAI

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jun 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Huge disappointment from Copthorne
Service was excellent friendly and efficient, and free covered parking on site. Unfortunately when I went into my room it was freezing and only had a wall heater, my room did warm up after about 4 hours, the hall way was warmer than my room. There were also no electric blankets. I ate at the restaurant which was a huge regret I got fish of the day which the man serving me didn’t even know what the fish was. Both the fish and chips tasted overcooked possibly from older oil, salad consisted of some lettuce on the corner of my plate. I will not stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Kate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Candice Leigh, Red Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a group of 8 staying 3 nights, we booked a 2-bedroom apartment and one superior queen room. We were very happy with the service; we had a bit of a mix-up with the booking company, but this was accommodated by the hotel promptly. Very clean, and polite. There are older elements that could be updated (e.g. tapware and bath etc.) but they do the job just fine for the price, the service and being within walking distance to the waterfront more than make up for this. I have not complaints and would happily book again.
Stayed 3 nights in Jun 2024

6/10 Okay

Lee Xin Zhan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Too far away from centre Walking in winter caused us to be affected by the chilly winds and falling sick.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is just as you see it, albeit across the busy highway, which was undergoing construction. It's a 10 minute walk into the city center, which has everything you could ask for. The property is not new, but kept clean. The staff are incredibly friendly and keen to help. The parking is a bit challenging, but after a few attempts, I managed it.
Stayed 4 nights in May 2024