Balmoral Lodge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balmoral Lodge

Deluxe Studio | Lake view
Premium bedding, blackout curtains, soundproofing, iron/ironing board
Premium bedding, blackout curtains, soundproofing, iron/ironing board
Deluxe House, Lake View | Private kitchen
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
24 York Street, Queenstown, Otago, 9348
  • Queenstown Gardens
    10 min walk
  • Queenstown Mall
    11 min walk
  • Queenstown Beach
    11 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Room options

Deluxe Studio Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed

Luxury Studio, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, 2 Bedrooms

  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds OR 2 King Beds and 4 Twin Beds

Deluxe Studio

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Balmoral Lodge

Suburban Queenstown lodge in Queenstown City Centre with free parking
Along with laundry facilities, this smoke-free lodge has tour/ticket assistance and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills.
Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Balmoral Lodge. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and extended parking
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Within a 15-minute walk of Queenstown Gardens and TSS Earnslaw Steamship
As a guest of Balmoral Lodge, you'll find a terrace, barbecue grills, and ski storage. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022.

This 4-star Queenstown lodge is smoke free.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Ski shuttle nearby

Things to do

  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Books
  • Renovated entire property – July 2022
  • Smoke-free property
  • Video library

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Balmoral Lodge
Balmoral Lodge Queenstown
Balmoral Queenstown
Balmoral Lodge Lodge
Balmoral Lodge Queenstown
Balmoral Lodge Lodge Queenstown

Balmoral Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 116 reviews" "
Rating 8 - Good. 15 out of 116 reviews" "
Rating 6 - Okay. 3 out of 116 reviews" "
Rating 4 - Poor. 2 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for my partner and I for 5 nights. The view was perfect and the place was clean and comfortable. We will be back if we ever return to Queenstown again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diarmuid

Stayed 3 nights in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great hospitality and great views
Stayed 2 nights in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just up the road from tons of restaurants and shopping
Stayed 2 nights in Mar 2024

10/10 Excellent

omar anselmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place! The staff is very kind! We recommend ir so much!
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Host, so helpful & welcoming I will be back !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very helpful staff. Friendly atmosphere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Balmoral Lodge was a great spot for our Queenstown stay. Although it was up the hill, it was quite convenient and provided a beautiful view of the lake. Our stay was wonderful and would highly recommend it to visitors. We also really appreciated on-site parking!
Stayed 3 nights in Feb 2024

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious and classy decorations accommodation with beautiful view of lake Wakatipu and the mountains behind.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Vid is an AWESOME host!! The lodge is clean, walkable, has great parking and very comfortable beds!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jean

Just amazing! Loved everything about it. Rafaela was absolutely wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balmoral Lodge is a house up the hill from the centre of Queenstown. It is a nice clean house and our room had its own good clean bathroom and shower. The lady who comes in each day to clean the rooms is so kind and helpful and did our washing for us. It is a steep hill to walk from town but if you don't want the 10 minute walk it's easy enough to grab a cab.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great Views. Subpar Everywhere Else.
We spent 12 nights in New Zealand and the two at the Balmoral were the lowlight. While the view was magnificent and exactly as pictured, the room itself was stuffy, with mold in the heavy curtains, carpets, or both. The Balmoral uses candles and incense and open windows to mask the room's condition; when Queenstown's colder evening temps led to closing our room's windows, the inside air not only became unpleasant, but for anyone with allergies or any respiratory issues, nearly unbreathable (note that without screens on the windows, bugs and flies also freely entered...which is not a fault of the owner/operator, just something to be aware of as a future guest). We spent the first night weighing whether to check-out early and eat the cost of our second night (as the Hotels.com booking, done weeks earlier, was non-refundable, a red flag to us for future bookings) and only limited options (during high season, for under $400/night) prevented that outcome. With that all said, for older couples this place may be exactly what they're after! But for us it was not. Details like a bathtub with a rounded half shower curtain were odd and the uphill location (that provided the great view) requires a fitness level for returning at night's end.
Stayed 2 nights in Jan 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view from room!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sumev

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Balmoral Lodge! The lodge was nice and clean and provided for a wonderful holiday!
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here.
Stayed 6 nights in Nov 2023

10/10 Excellent

Juliana

Travelled with group
Liked: Amenities
The hosts were so welcoming and generous. The place is beautiful with a wonderful view.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with wonderful views of the lake, Cecil peak, Walter peak, the town and the gardens. Perfect housekeeping and the laundry and kitchen were very useful. And besides the great view, had a great sleep too. Wonderful place to come back to!
Stayed 1 night in Sep 2023

10/10 Excellent

sama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, peaceful, tidy, lovely service, 10 minuet walk to town center, spectacular views. Just perfect.
Stayed 7 nights in Sep 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation has a beautiful view and is still close enough to walk into town. I had a snowboarding accident and the owners were incredibly accommodating to this and included a free breakfast, which was very kind and thoughtful of them. 10/10 would recommend to anyone wanting an affordable place to stay that overlooks Queenstown’s beauty.
Stayed 3 nights in Jul 2023

10/10 Excellent

Benjamin

Stayed 8 nights in Jul 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I really enjoyed our stay at Balmoral Lodge. Sis made us feel right at home, and you couldn’t ask for a better view. It was an easy walk to the downtown area as long as you’re not afraid of hills, and there was plenty of parking if you’re driving and prefer to get around town that way. Would happily stay again and recommend to friends/family!
Stayed 6 nights in Jul 2023