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Contemporary Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Authentic Room, 1 Single Bed, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Contemporary Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Contemporary Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Authentic Room, 2 Single Beds, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Hôtellerie d'Expérience au Monastère des Augustines's great location gets high marks from our customers. During your stay, you're just a quick walk from Hôtel-Dieu de Québec. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Vivoir, a buffet restaurant that serves vegetarian cuisine
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hôtel-Dieu de Québec and Artillery Park

Hôtellerie d'Expérience au Monastère des Augustines ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtellerie d'Expérience au Monastère des Augustines

Everyone (2) Couples (1)
5 out of 5
The most beautiful place we have ever been. The integration of the amcient monastry with a modern hotel based on the values of Sis Augustines makes it a very special, warm and lovely unique place.

Posted by on 1 Aug 2022

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3 out of 5
Chambre plus que simple.Petite. Petit déjeuner plus que frugal.

Posted by on 3 Aug 2019

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4 out of 5
Das Hotel ist wirklich sehr zu empfehlen und bildet eine angenehme Ausnahme zu den anderen Hotels, die ich auf meiner Kanada-Reise kennen lernte. Zwar ist dieses Hotel preislich sehr hoch angesiedelt, aber ich muss zugeben, dass es sein Geld wert ist. Ich hatte mich für ein Zimmer mit eigenem Bad entschieden. Es werden nämlich in diesem ehemaligen Kloster auch kleine Zimmer mit Gemeinschaftsbädern angeboten. Mein Zimmer befand sich im vierten Stockwerk und war über zwei verschiedene Fahrstühle zu erreichen. Die langen Hotelflure und auch der Rest des Hotels sind mit vielerlei Kunstwerken gespickt. Es herrscht eine angenehme Atmosphäre, wenn auch etwas klerikal. Das Frühstück war nicht so ganz nach meinem Geschmack - aber da kann man geteilter Meinung sein. Es gab nur ein sehr kleines Büffet mit rein vegetarischer Kost. Allerdings waren das Brot, der Kuchen, die Marmelade und der Apfelsaft selbstgemacht, was man nur selten so bekommt. Als sehr angenehm habe ich empfunden, dass das Frühstück schweigend eingenommen wird. Die Lage des Hotels ist für Touristen ideal - nicht weit entfernt vom Bahnhof oder von der wunderbaren Altstadt.

Posted by , from Kiel on 9 May 2018

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5 out of 5

Toller Rückzugsort

Einfach eingerichtet, aber perfekt für diesen Zweck. Sehr nettes Personal. Hilfsbereit und zuvorkommend. Einmaliges Frühstück.

Posted by , from Zürich on 28 Feb 2018

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About the Hôtellerie d'Expérience au Monastère des Augustines

Location 77, rue des Remparts, Québec City, QC G1R 0C3

Property Features

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There are 10 meeting rooms available. Spa services, a library, and a terrace are also featured at the eco-certified Hôtellerie d'Expérience au Monastère des Augustines. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Québec City hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1695
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtellerie d'Expérience au Monastère des Augustines offers 65 accommodations with complimentary dressing gowns. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Dressing gowns
  • Climate control
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Vivoir – This buffet restaurant specialises in vegetarian cuisine. Reservations are required.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.

  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses geothermal energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property registry number - 272823
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monastère Augustines Hotel Quebec
  • Monastère Augustines Hotel
  • Monastère Augustines Quebec
  • Monastère Augustines
  • Le Monastere Des Augustines Quebec/Quebec City
  • Hôtellerie d'Expérience au Monastère des Augustines Hotel
  • Hôtellerie d'Expérience au Monastère des Augustines Québec City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key Global
  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.