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Hôtel Must – Quebec City Airport

3.5 star property

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Indoor pool
Reception
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Lunch and dinner served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪4 min walk‬
  • Recreofun Amusement Centre
    ‪8 min walk‬
  • Base de plein air de Sainte-Foy
    ‪2 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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includes taxes & fees
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About this property

Hôtel Must – Quebec City Airport

Hotel with free breakfast, steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the pool at Hôtel Must – Quebec City Airport. During your stay, you're just a quick walk from Carie Factory Amusement Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the clean accommodations
  • Steps from Carie Factory Amusement Center and 8 minutes by foot from Recreofun Amusement Centre
Hôtel Must – Quebec City Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Must – Quebec City Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star L'Ancienne-Lorette hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Boston Pizza

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space (800 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1188 reviews
Rating 8 - Good. 379 out of 1188 reviews
Rating 6 - Okay. 146 out of 1188 reviews
Rating 4 - Poor. 58 out of 1188 reviews
Rating 2 - Terrible. 35 out of 1188 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isaylin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ubication
Stayed 2 nights in Sep 2024

10/10 Excellent

Renee

Stayed 1 night in Nov 2024

10/10 Excellent

MAHAMOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shirly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staying for families.
This was a part of a longer trip in Canada. The location was great as it offered shopping, parks, and restaurants all within walking distance. The kids loved the pool and the breakfast that was included in our staying and the service we received from the staff was always great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

habib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

EVANGELOS

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

René

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien localiser, resto, cinéma...
Stayed 2 nights in Oct 2024

6/10 Okay

isabelle

Travelled with family
Liked: Cleanliness
Jentendais le Carie Factorie de ma chambre ce qui netait pas tres agreable ! Quand jai demandé a change de chambre puisque le bruit etait vraiment derangeant on ma repondu que ce n'était pas si pire et que ca ferrmait tôt (21h)
Stayed 2 nights in Sep 2024

10/10 Excellent

Dulshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Decent hotel, conveniently located in Metro Quebec. Easy drive to city center and air port, great services... two thumbs up!
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Annik

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to the airport. Staff was friendly and very helpful!
Stayed 1 night in Oct 2024

4/10 Poor

Adeeb

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Took 25 minutes to check-in. Only one person at the counter checking guests in. He was on his cellphone most of the time. Poor appearance of the person working the desk and no customer service, no hospitality. I called the reception to ask about the gym and the rep. did not know what I was asking. Couldn't speak English properly and asked me to wait till his boss came in.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Luc

Stayed 1 night in Oct 2024

10/10 Excellent

France

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sabrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Normand

Liked: Cleanliness, staff & service, room comfort
Hotel qui aurait grand besoin d'être rafraîchi Le tapis dans le hall d'entrée est très sale comme celui du corridor au troisième étage où nous avons dormi et auraient besoin d'être changés La chambre était grande et propre
Stayed 1 night in Oct 2024

2/10 Terrible

Harry, Acton

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Yoan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Déjeuner pourrait bénéficier d’être un peu plus complet, manque de serviettes à la piscine (2 fois sur 3 baignades) et le staff semble manquer un peu d’expérience. Sinon les enfants n’y ont vu que du feu. Piscine avec glissade et jeux d’eau l’hôtel est lié à un centre d’amusement pour enfants.
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Plaisir pour les enfants
Positif: déjeuner et piscine. Avec des enfants, c’est bien. Négatif: propreté, service, efficacité
Stayed 2 nights in Oct 2024

10/10 Excellent

Yohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024