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Hôtel Jardin Du Gouverneur

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
2 Double Beds
1 Queen bed | Living area
Horse riding
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Château Frontenac
    2 min walk
  • Old Quebec Funicular
    3 min walk
  • Quebec City Town Hall
    6 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    24 min drive

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds

2 Double Beds

2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen bed

1 Queen bed

1 Queen bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Ermitage
Free WiFi
Air conditioning
Parking available
4.0 out of 5, Very good, (626)
The price is €188
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Ermitage

About this property

Hôtel Jardin Du Gouverneur

Hotel in Québec City, steps from Château Frontenac
Concierge services, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay movies. Bathrooms include showers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes horse riding/rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Château Frontenac and 6 minutes by foot from Quebec City Town Hall
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in a common area.

This Québec City hotel is smoke free.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (CAD 24 per day)

Things to do

  • Horse riding/hire

Family friendly

  • Laundry facilities

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Individually furnished
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival.
Property Registration Number 041823, 2025-04-30

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 305 out of 857 reviews" "
Rating 8 - Good. 324 out of 857 reviews" "
Rating 6 - Okay. 136 out of 857 reviews" "
Rating 4 - Poor. 56 out of 857 reviews" "
Rating 2 - Terrible. 36 out of 857 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

SERGIO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower is so small I could not fit in it. Our toilet did not work for the first night. Had to move to another room. Laurie was fantastic. Great service with the facility she had to work with.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

christine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Difficult parking. Very thin walls; I could hear everything from the next room. They woke me up several times. The sink was stopped up. The shower entrance was the width of 2 toothbrushes-I measured.. You cannot be overweight and fit in that shower. But…the location was PERFECT
Stayed 2 nights in Aug 2024

10/10 Excellent

hemant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed staying at this property. It is within walking distance of cafes, the boardwalk and a lot of fun activities. Only thing to watch out for is there is no elevator. This wasn't a problem for us as we love walking. The staff are very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little hotel right in the heart of Old Quebec. Very clean and comfortable beds. There is no parking at the hotel but there are some within walking distance.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service
Fantastic location right next to Chateau Frontenac. Parking very close to hotel. Could use some touchups in the rooms especially bathrooms. Rooms were nice, old stone walls, espresso machine in the lobby. First email said we wouldn't have housekeeping but they were there at least twice. Very convenient location at a great price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

hatice

Disliked: Cleanliness, amenities, property conditions & facilities
The space was incredibly cramped, especially the bathroom. The sink was hard to use, and the shower was so tiny that I could barely fit inside (I'm 5'7" and 52 kilos). The building was very old and didn't seem or feel clean at all.
Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were very friendly and helpful. The room was an okay size, however there were exposed wiring and wall sockets, and I found 2 long black hairs in the bed, and there was a red mark on the duvet. There was also a black mark on one of the towels, and the floor wasn't vacuumed before my stay. So it didn't feel very clean. Location is great, right next to the Fairmont, close to restaurants and Dufferin Terrace. Overall the hotel was fine for a one night stay.
Stayed 1 night in Jul 2024

6/10 Okay

Su Young

Travelled with family
Shower area is really tiny. You can just stand and unable to move. I don’t think tall man can take a shower there.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Suzanne

Travelled with group
Liked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sean M

Travelled with partner, Travelled with group
Liked: Staff & service
The convenience to the myriad of restaurants and shopping can’t be beat . Located in essentially the same footprint of the Chateau Frontenac! A perfect location for a short getaway!
Stayed 2 nights in Jul 2024

8/10 Good

James, Dartmouth

Liked: Cleanliness, staff & service
Reasonably priced hotel in Old Quebec. No problems. But no elevator.
Stayed 3 nights in Jul 2024

8/10 Good

Nadiia

Liked: Cleanliness, staff & service
Overpriced even for the location. Mess in the backyard
Stayed 1 night in Jul 2024

6/10 Okay

Elaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is amazing. The staff greeting you is really nice. The « living room » at the entrance is just great. I was super positive about my entry. My single room looked like a bad reality show project. I was warned the size of the room was limited and was ok with that. So many things in that room needs a handy man fixing it. The toilet paper holder was holding in for its dear life, the sink faucet was about to fall apart, the vent over the shower was blocked by years of dust, the view from the room onto a balcony that had not been swept for years with the sad Santa looking at you. The wires from the tv all over the place. It could have been a nice night but it was just depressing. Nothing like the pictures from the hotel website. I left early it was better to be outside than inside.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonardo Peraza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 3 nights in Jul 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annie is very nice!
Stayed 1 night in Jul 2024

8/10 Good

Linda

Travelled with partner
Comfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Melvin

Liked: Property conditions & facilities, room comfort
Nice view of the park. Great location near the water front and historic Old Quebec. Comfortable beds and great AC. Easy check in and check out
Stayed 1 night in Jul 2024

6/10 Okay

Rene, Baton Rouge

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The room was nice and roomy. I was concerned about clean bedsheets. The bathroom was disappointing, it was very small, the toilet paper hanger was broken and the hook on the door was gone. Front desk open on limited hours.
Stayed 3 nights in Jul 2024