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Hôtel des Coutellier

4.0 star property

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Photo gallery for Hôtel des Coutellier

Suite with 2 double beds
Terrace/patio
Lobby sitting area
Bicycling
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1
  • Quebec Cruise Terminal
    ‪9 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec City Convention Center
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite with open bathroom

King Suite with open bathroom

King Suite with open bathroom

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 2 double beds

Suite with 2 double beds

Suite with 2 double beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

Hotel Port Royal

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (2123)
The price is €164
for 1 room
includes taxes & fees
8 May - 9 May
Hotel Port Royal

About this property

Hôtel des Coutellier

Eco-certified hotel with free breakfast and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Hôtel des Coutellier offers 24 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hôtel des Coutellier. During your stay, you're just a quick walk from Quebec Cruise Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Quebec Cruise Terminal and Château Frontenac
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hôtel des Coutellier.

This 4-star Québec City hotel is smoke free.

Guests are served free continental breakfast.
Hôtel des Coutellier has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 17 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 17 per night (98 ft away)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 174123

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coutellier
des Coutellier
Des Coutellier Hotel
des Coutellier Quebec
Des Coutellier Quebec City
Hôtel des Coutellier
Hôtel des Coutellier Quebec
Hotel Des Coutellier Quebec/Quebec City
Hôtel Coutellier Quebec
Hôtel Coutellier
Coutellier Quebec
Hôtel des Coutellier Hotel
Hôtel des Coutellier Québec City
Hôtel des Coutellier Hotel Québec City

Hôtel des Coutellier Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 891 out of 1052 reviews
Rating 8 - Good. 130 out of 1052 reviews
Rating 6 - Okay. 21 out of 1052 reviews
Rating 4 - Poor. 1 out of 1052 reviews
Rating 2 - Terrible. 9 out of 1052 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour de repos

Bien situé. Très calme comme hotel. Stationnement juste en face.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Beautiful accommodations, staff and service was experienced and professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Louis, Hingham

Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our visit to Quebec the best!

We loved our stay. Very convenient, wonderful staff and very comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Denis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Modern look and very clean. We really enjoyed our stay.
Stayed 1 night in Jan 2025

6/10 Okay

Aliaksei

Liked: Staff & service

Disappointing Stay with Poor Problem Resolution

We stayed at this hotel for three nights, and unfortunately, our experience was disappointing. On the first night, we couldn’t sleep until 4 a.m. due to extremely noisy neighbors in the room above us. Before the second night, we asked the staff to resolve the issue. Their solution was to move us to a smaller, simpler room with a smaller bed and half the size of our original room, located on the side facing a noisy street. Although we agreed to the change, it was only because another sleepless night wasn’t an option for us. The staff mentioned that the price difference between the two rooms was minimal, and since we had already paid in full, they offered to waive the $17 parking fee for the three nights as compensation. However, when we repeatedly asked for a room of the same or better quality—even stating we were willing to pay extra—they didn’t offer any alternatives. At checkout, the staff attempted to charge us for parking despite our prior agreement. After pointing out the arrangement, they then asked us to pay for two out of the three nights instead. We had to explain our dissatisfaction and reiterate the earlier agreement before they finally waived the parking fee altogether. However, we still ended up bearing the cost and inconvenience of staying in a far less comfortable room. Regarding the comfort of the rooms, both had old, uncomfortable mattresses that left even two young guests waking up with joint pain.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

eric

Stayed 1 night in Jan 2025

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff & clean, comfortable room with thoughtful touches. The large continental breakfast of placed outside my door at 7am was a wonderful service!
Stayed 1 night in Jan 2025

10/10 Excellent

Marie Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spotless room and fantastic service. Appreciated the free breakfast :)
Stayed 1 night in Jan 2025

6/10 Okay

Aliaksei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Virginia

Stayed 3 nights in Oct 2024

8/10 Good

Lucia Mac, Thorold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, complimentary breakfast, cleaned room with daily housekeeper. However, the hotel should have microwave inside the room
Stayed 3 nights in Jan 2025

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - however, we were unaware the location was at the bottom of the city and a long walk up to the central part of Old Quebec. The Hotel also states that it has a restaurant but does not. There is a restaurant next to the Hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yongxin

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and cozy hotel. The attention to detail is incredible. We enjoyed a week with the family.
Stayed 6 nights in Dec 2024

10/10 Excellent

Edward, RICHMOND

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Des Coutellier was a great place to stay. Super clean, Quiet, and a great location. The service from everyone there was fantastic and I would highly recommend this place. It is very walkable to the main shopping areas. Again the staff here was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024