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Best Western Plus City Centre/Centre-Ville

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus City Centre/Centre-Ville

Italian cuisine
Exterior
Premium bedding, memory-foam beds, in-room safe, desk
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Quebec City Convention Center
    ‪13 min walk‬
  • Grand Theatre of Quebec
    ‪13 min walk‬
  • Théâtre Capitole
    ‪15 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (5859)
The price is €127
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hôtel Le Concorde Québec

About this property

Best Western Plus City Centre/Centre-Ville

Hotel with a 24-hour fitness center, near Parliament Building
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus City Centre/Centre-Ville. During your stay, you're just a quick walk from Quebec General Hospital. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at NouVo Cuisine & Mixologie, a bistro that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Parliament Building and a few minutes from Quebec City Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon.
NouVo Cuisine & Mixologie - This bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM–11 AM on weekdays and 7 AM–noon on weekends: CAD 17-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Private picnics

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2023-11-30, 020952

We should mention

  • Pool access available from 7 AM to 10:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 754 out of 1500 reviews
Rating 8 - Good. 468 out of 1500 reviews
Rating 6 - Okay. 161 out of 1500 reviews
Rating 4 - Poor. 75 out of 1500 reviews
Rating 2 - Terrible. 42 out of 1500 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

reserve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & clean
Stayed 3 nights in Nov 2024

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 1 night in Sep 2024

2/10 Terrible

Juyoung

Stayed 1 night in Oct 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice A bit worn out as headboards were ripped Hotel restaurant was very nice but food was not really good, lobster rolls were extremely runny and full of mayo way too much Quite disappointed as the bill was close to $180 Staff at front desk were very nice
Stayed 3 nights in Nov 2024

8/10 Good

Michelle, Hampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was overall wonderful...some of the decor was slightly dated, but room was very spacious and clean
Stayed 3 nights in Nov 2024

8/10 Good

Marc

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Pascal

Stayed 2 nights in Nov 2024

4/10 Poor

Jovencio, Phoenix

Travelled with partner
Disliked: Staff & service, amenities
The room was too hot and the staff would not move us to another room. We had to leave the door a jar most nights to be able to sleep comfortably. They advertised breakfast buffet but when not enough guests, there's no buffet option. The room too small and cluttered. There's a fridge but no microwave..
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Stayed 1 night in Oct 2024

10/10 Excellent

SYED

Stayed 3 nights in Aug 2024

6/10 Okay

Kandhavel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good
Stayed 2 nights in Oct 2024

8/10 Good

Zeinab

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Danae N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ki Beom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bret

Stayed 3 nights in Sep 2024

2/10 Terrible

Dominic

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but far from centre ville and limited transportation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Sep 2024

8/10 Good

jayson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was new and clean with lots of dining options around. There is a Metro grocery store within a 10 minute walk. While it didn’t bother me, there were artifacts of homeless people within 2 blocks by the church. Overall, the hotel offers good value and is within a 7 minute drive to Old Quebec for the many attractions.
Stayed 5 nights in Oct 2024

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Oct 2024