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Hotel Terrasse Dufferin

2.5 star property

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Photo gallery for Hotel Terrasse Dufferin

View from property
Classic Quadruple Room, River View | View from room
Comfort Suite, River View | Living area
Reception
Comfort Suite, River View | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6 Pl. Terr. Dufferin, Québec City, QC, G1R 4N5
  • Château Frontenac
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪13 min walk‬
  • Quebec Cruise Terminal
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Suite, River View

Comfort Suite, River View

Comfort Suite, River View

  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room, River View

Classic Quadruple Room, River View

Classic Quadruple Room, River View

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room

Romantic Double Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, River View

Deluxe Suite, River View

Deluxe Suite, River View

  • River view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Quadruple Room

Grand Quadruple Room

Grand Quadruple Room

  • River view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Family Studio

Family Studio

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Terrasse Dufferin

Hotel in Québec City, steps from Château Frontenac
Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Change of towels is available on request.
Hotel Terrasse Dufferin offers 21 air-conditioned accommodations with irons/ironing boards and ceiling fans. This Québec City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Terrasse Dufferin's great location. During your stay, you're just a quick walk from Château Frontenac. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Château Frontenac and 13 minutes by foot from Quebec Cruise Terminal
  • Airport shuttle service available for a fee
Hotel Terrasse Dufferin offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Terrasse Dufferin also features a microwave in a common area and local meal delivery service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests who have not received their email with access codes from the property before arrival should contact the property directly by telephone.

Renovations and closures

The property is closed between January 7 and January 31.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CAD 25 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Terrasse Dufferin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.
Property Registration Number 2025-11-30, 063840, 2024-11-30, 063840

Property is also known as

Hotel Terrasse Dufferin Hotel
Hotel Terrasse Dufferin Québec City
Hotel Terrasse Dufferin Hotel Québec City

Hotel Terrasse Dufferin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 271 reviews
Rating 8 - Good. 47 out of 271 reviews
Rating 6 - Okay. 15 out of 271 reviews
Rating 4 - Poor. 5 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist with an Arabic name (I'm so sorry I didn't retain your name) was absolutely fantastic: smiley, helpful, kind, had very good manners and made a very positive first impression. The guy the next day less so. Someone had taken my parking spot and the way he handled it was unprofessional to me. He had a negative energy and tone that was unpleasant. He also complained about the weather when we were leaving the hotel to check the parking spots. It's Quebec (City), so we all know what the weather is like. As an employee of the hotel, he did not have to express that complaint to me. Plus, this was January 1st, a day we often celebrate and want good vibes. Anyway, despite those two incidents (parking spot and interlocution with this unpleasant male receptionist), everything was great. The room was comfy and very clean (including the bathroom). Our stay was really good. While it's not a deluxe experience, it's a charming little hotel with comfy beds (we stayed in the room with two double beds), clean sheets and above all super well located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I don't typically review hotels. But the staff was so friendly that I felt the need to. It's like staying at your grandmother's house. A little dated, but in a really vintage cool way. Staff was great helpful. And you couldn't be in a better location.
Stayed 2 nights in Dec 2024

8/10 Good

Soumaya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Le plus agréable à propos de cet hôtel est son emplacement, il est à quelques pas de toutes les attractions touristiques. Il est aussi raisonnablement propre, lits confortables, cependant la chambre et la salle de bain sont petites. J'ai aimé son style qui reflète le vieux Québec. Le stationnement pour notre voiture est à l'extérieur, non couvert, et le premier venu, le premier servi car pas beaucoup de places. Belle expérience en somme !
Stayed 2 nights in Jan 2025

10/10 Excellent

Zixiao

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Nghiep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is nice and convenient; But the setting itself is comparable to a motel. The very high rating led me to pick this "hotel"; Somehow it wasn't accurate.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Stayed 5 nights in Dec 2024

10/10 Excellent

Rino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Hiroshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent customer service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staying at this hotel was amazing. The staff is wonderful. The location is great. Everything is within walking distance. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Prakhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - in the heart of old city of Quebec. Cute little stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. quiet. quaint. The staff was amazingly friendly and helpful!
Stayed 2 nights in Dec 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Melgibson

Stayed 1 night in Dec 2024

10/10 Excellent

Irma A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location. It’s a quaint place that feels like you are staying with family. The hotel is in true old town Quebec style. Will absolutely be returning.
Stayed 4 nights in Dec 2024

6/10 Okay

karen, feeding hills

Stayed 3 nights in Dec 2024

10/10 Excellent

Ramazan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hotel Terrasse Dufferin. The location is fantastic, offering stunning views and a charming atmosphere. The staff was exceptionally friendly and attentive, ensuring a comfortable and enjoyable experience. I highly recommend this hotel to anyone visiting the area!"
Stayed 1 night in Dec 2024

10/10 Excellent

Claudine

Stayed 2 nights in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, room comfort
great view and prime location
Prime location at Old Quebec city with magnificent view overlooking St Lawrence river.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nuan Nuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, close to everything. The staffs were friendly and helpful, highly recommended. We had a great time during our stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lidea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience...
We left the hotel because there was NO heat in the hotel. The solutions offered by the staff were not acceptable. They offered another room on the 3rd fl, a little warmer, with still no heat. They also offered a basement room with the same issue. My husband is handicapped and cannot do stairs. We were aware of the hotel not having an elevator. That's why we requested a ground floor room at booking. They offered to get a portable heater for the room. Yet my husband was already wearing a sweatshirt and his winter coat in the room. Waiting any amount of time for a portable heater was not acceptable. The hotel was already aware of the no heating situation. Staff member told us that a repair person was scheduled for Tuesday. I heard another guest requesting extra blankets because their room was too cold too. Offering us a 20% refund is not acceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Property conditions & facilities, room comfort
100% satisfied
Very kind staff. Comfortable room. So close to shops, restaurants, and cafes. Beautiful building. Will definitely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

We had the BEST stay with our family of four. Traveling with young kids is always a bit stressful, but it felt as if we were staying in the home of a family friend. From the warm welcome when we walked in, to the most lovely snack baskets waiting for us, everything was so charming. The building is cozy, historic, and the perfect location to walk to everything in Old City Quebec. Highly recommend!
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024