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Hotel & Motel le Luxembourg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Motel le Luxembourg

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub (Hotel) | Bathroom
Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub (Hotel)
Lounge
Lobby
Standard Room, 1 Queen Bed with Sofa bed, Kitchenette (Motel) | Living room

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
6001 Boul Wilfrid Hamel, Québec City, QC, G2E 2H3
  • Carie Factory Amusement Center
    2 min drive
  • Restaurant Royal 24
    5 min walk
  • Quebec, QC (BQC-Sainte-Foy Bus Station)
    4 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (Hotel)

Standard Room, 2 Queen Beds (Hotel)

Standard Room, 2 Queen Beds (Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Kitchenette (Motel)

Standard Room, 1 Queen Bed with Sofa bed, Kitchenette (Motel)

Standard Room, 1 Queen Bed with Sofa bed, Kitchenette (Motel)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Room, 2 Queen Beds (Motel)

Economy Room, 2 Queen Beds (Motel)

Economy Room, 2 Queen Beds (Motel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Jetted Tub (Hotel)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Jetted Tub (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Hotel)

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, 1 Queen Bed with Sofa bed (Hotel)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub (Hotel)

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub (Hotel)

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub (Hotel)

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Smoking (Motel)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Smoking (Motel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed (Motel)

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 Queen Bed (Motel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Hotel)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Hotel)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hôtel Motel Le Gite

Parking included
Free WiFi
Air conditioning
Business services
3.7 out of 5, Good, (1667)
The price is €51
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hôtel Motel Le Gite

About this property

Hotel & Motel le Luxembourg

A casino, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Hotel & Motel le Luxembourg offers 33 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at Hotel & Motel le Luxembourg, you'll be within walking distance of Carie Factory Amusement Center. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • RV/bus/truck parking available for a fee
  • Amenities include locker space, a business center, and convenience store
  • 15 minutes by car from Château Frontenac and 6 minutes from Laval University
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A casino, a terrace, and a vending machine are also featured at the business-friendly Hotel & Motel le Luxembourg. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this hotel.

Hotel & Motel le Luxembourg has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Swimming pool

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 5 casino slot machines
  • Casino (2153 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 26 2024 to June 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 50 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and outdoor lighting
Hotel & Motel le Luxembourg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 068062, 2025-03-31

Property is also known as

Motel Luxembourg Quebec
Motel Luxembourg
Luxembourg Quebec
Motel Luxembourg L'Ancienne-Lorette
Luxembourg L'Ancienne-Lorette
Motel Motel Le Luxembourg L'Ancienne-Lorette
L'Ancienne-Lorette Motel Le Luxembourg Motel
Motel Le Luxembourg L'Ancienne-Lorette
Motel Motel Le Luxembourg
Motel Luxembourg
Luxembourg
Luxembourg L'ancienne Lorette
Motel Le Luxembourg
Hotel Motel le Luxembourg
& Le Luxembourg Quebec City
Hotel & Motel le Luxembourg Hotel
Hotel & Motel le Luxembourg Québec City
Hotel & Motel le Luxembourg Hotel Québec City

Hotel & Motel le Luxembourg Reviews

Reviews

5.2
Rating 10 - Excellent. 80 out of 714 reviews" "
Rating 8 - Good. 141 out of 714 reviews" "
Rating 6 - Okay. 131 out of 714 reviews" "
Rating 4 - Poor. 124 out of 714 reviews" "
Rating 2 - Terrible. 238 out of 714 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Martin

Disliked: Cleanliness, property conditions & facilities
The cost was not the same as I quoted. I was unable to receive any support from EXPEDIA (hangned up 2 times by the officer; wrong number explanation, LOL ) Staff is correct.. but the place is not recommandable!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Sacha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

2/10 Terrible

Siony

Travelled with family
Disliked: Property conditions & facilities, room comfort
The price are not worth it.
It was terrible...the 2nd bed was in a bad shape which is is double pulled out bed..the spring all crappie that if you lay down on it you'll sink....so my son even wanted to sleep in the car than sleeping on it.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience and very comfortable beds in the room we stayed in
Stayed 1 night in Aug 2024

2/10 Terrible

craig

Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
As a solo woman traveling, I felt Uncomfortable staying at this property. Men were hanging out in front of their room. There was a pick up truck backed up to a room with two people sitting in the back, socializing with people in the room. The police periodically Patroled the parking lot and at one point I was getting something from my car thanks spoke to the police and couldn’t believe the motel was on Expedia. I made sure I had the chain across my door at all times and left immediately in the morning. That said, there was nothing wrong with the room at all. It was clean had a refrigerator and smart TV and I think the shower was brand new.
Stayed 1 night in Aug 2024

2/10 Terrible

Michel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope.
Worst place i have ever stayed. It was just so dirty and gross. There was mold in some places. Ac was dirty and they rewired it to the point it was a fire hazard. One of the fridges had mold in it. It was cheap so i took it but you get what you pay for. Just don't.
Stayed 3 nights in Aug 2024

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très pénible ont a été reçu comme dans un Dollorama la chambre sentait mauvais avec plein de trou dans les murs sale de bain sale avec aucun service.nous avons dormi dans un lit avec un trou dans le matelas et en me levant ce matin bonjour le mal de dos . Une chance que c’était une nuit nous avons décidé de se laver à la maison tellement peur de toucher à la douche. Ca fait des années que j’utilise Hôtel.com et c’est la première fois que je réserve un motel de mauvais qualité la nuit ne valait le prix que j’ai payé très déçu. Je suis surpris que vous offrez ces chambres de cette hôtel
Stayed 1 night in Aug 2024

6/10 Okay

John

Disliked: Cleanliness
Ignore this place.
Bathroom had been updated but that’s about it. Bed needs to be replaced, the term “kitchenette “ needs to be modified since there was basically a small fridge and sink, microwave, hot plate was a mess. Furniture as a whole would need to be replaced and thrown out. Only one wastebasket and curtains didn’t even cover the whole window. Parking lot had cigarette butts and broken glass.
Stayed 3 nights in Aug 2024

2/10 Terrible

Hardeep

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Dirty sheets, when asked for extra sheets only gave us pillow.
Stayed 1 night in Aug 2024

4/10 Poor

Ravi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Debiprosad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs bedbugs… not recommended at all
Stayed 2 nights in Jul 2024

4/10 Poor

Jose Alejandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
Price quality not good
Stayed 1 night in Jul 2024

6/10 Okay

Augusto

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Sajad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty place. Found bedbugs on the walking around, brought the issue to the management proof of video and live bug in the cup. But they refused to cooperate and refund the amount. DO NOT BOOK at THIS PLACE. Expedia did not help out too.
Stayed 2 nights in Jul 2024

10/10 Excellent

daniel

Stayed 1 night in Jul 2024

2/10 Terrible

Ghida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed with this experience. It was a terrible way to end our vacation, and it was the most stressful and unpleasant night of the trip. I am requesting a refund from Expedia due to the lack of security, false information, and cleanliness. This place should not be listed on Expedia, and I urge others to avoid it at all costs. It was not safe at all. First of all, I had booked in the hotel, not a motel, because all the pictures on Expedia's website made it look nice and well-kept. But when we got there, it was a terrible surprise. The front desk was disgusting, and the staff rude. I was very scared because I was alone with my kids. The room was filthy. The door felt unsafe and we saw bugs on the bed. I had brought my own sheets and put them on the pillows, but I couldn’t sleep all night because I was very worried. There were people in the room next to us shouting about bedbugs, The bathroom was disgusting, the tub has a hole taped and there were big ants walking on the floor. The worst part was that I felt completely unsafe. The environment was chaotic, with people shouting, drinking, and the smell of drugs in the air. One drunk man was holding a bottle and circling around. I was afraid to leave my room. they charged me $148.76 It was completely overrated, and I felt scammed. The actual condition of the motel was far from what was advertised. It was clear that the pictures on the website were either outdated or heavily edited to make the place look better
Stayed 1 night in Jul 2024

2/10 Terrible

Katharine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had no bedsheets on the second bed (sofa bed), just a stained mattress. The bathroom door appeared not to be cleaned and with what looked like bloodstains amongst other grime. The main door had a chain on the door but no latch on the wall!!!! When I reported this, the receptionist offered me a second room. Different issues in this room. Water dripping from the bathroom ventilation fan and water all over the bathroom floor, a falls hazard. Mold on the ceiling. The whole room had a strong, unpleasant odour. TV not working (no service) and the buttons on the remote control were all scratched off. Telephone in the room not working, no dial tone. The bedroom door was difficult to properly latch and unable to verify if locked from the outside once you are in the room since there was no deadlock or button on the handle. The réponse of the receptionist? I’m being difficult for the cheapest room in the city! I paid $178 and I expect a half decent room that respect health and safety standards!
Stayed 1 night in Jul 2024

2/10 Terrible

Vanessa

Stayed 1 night in Jul 2024

2/10 Terrible

Harka

Stayed 2 nights in Jul 2024

2/10 Terrible

René

Stayed 2 nights in Jul 2024

2/10 Terrible

Michelle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024