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Auberge Saint-Louis

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Saint-Louis

Exterior
Porch
Double Room, Shared Bathroom (Sink in Room)
Bunk Bed Room
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
48, rue Saint-Louis, Québec City, QC, G1R 3Z3
  • Old Quebec Funicular
    4 min walk
  • Château Frontenac
    4 min walk
  • Grande Allée
    5 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    24 min drive

Room options

View all photos for Double Room, 1 Double Bed with Sofa bed, Private Bathroom

Double Room, 1 Double Bed with Sofa bed, Private Bathroom

Double Room, 1 Double Bed with Sofa bed, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Private Bathroom

Standard Room, Private Bathroom

Standard Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom (Sink in Room)

Double Room, Shared Bathroom (Sink in Room)

Double Room, Shared Bathroom (Sink in Room)

  • Sleeps 3
  • 1 Double Bed

View all photos for Bunk Bed Room, Private Bathroom

Bunk Bed Room, Private Bathroom

Bunk Bed Room, Private Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Bunk Bed Room

Bunk Bed Room

Bunk Bed Room

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Double Room, Shared Bathroom (Shower in Room)

Double Room, Shared Bathroom (Shower in Room) | Bathroom amenities

Double Room, Shared Bathroom (Shower in Room)

  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room Single Use, 1 Double Bed

Basic Double Room Single Use, 1 Double Bed

Basic Double Room Single Use, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Unilofts Grande-Allée
Free WiFi
Air conditioning
Parking available
Laundry
3.7 out of 5, Good, (1002)
The price is €149
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Unilofts Grande-Allée

About this property

Auberge Saint-Louis

Guesthouse in Québec City, steps from Château Frontenac
A microwave in a common area, a refrigerator in a common area, and free WiFi in public areas are available at this guesthouse.
Auberge Saint-Louis offers 27 air-conditioned accommodations with complimentary toiletries. This Québec City guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Auberge Saint-Louis's great location gets high marks from our customers. During your stay, you're just a quick walk from Château Frontenac. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a shared microwave and a shared refrigerator
  • Guests have great things to say about the helpful staff and the location
  • Steps from Château Frontenac and 5 minutes by foot from Quebec City Town Hall
As a guest of Auberge Saint-Louis, you'll find a microwave in a common area and a refrigerator in a common area. WiFi is free in public spaces.
Room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (CAD 18 per day)

Food and drink

  • Room service available

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • This property does not have any lifts

More

  • Shared microwave
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Towels

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 18 per day
  • Crib (infant bed) fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 008540

Property is also known as

Auberge Saint-Louis House Quebec
Auberge Saint-Louis House
Auberge Saint-Louis Quebec
Auberge Saint-Louis
Auberge Saint-Louis Guesthouse Quebec
Auberge Saint-Louis Guesthouse
Auberge Saint Louis
Auberge Saint Louis
Auberge Saint-Louis Guesthouse
Auberge Saint-Louis Québec City
Auberge Saint-Louis Guesthouse Québec City

Auberge Saint-Louis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 732 reviews" "
Rating 8 - Good. 286 out of 732 reviews" "
Rating 6 - Okay. 142 out of 732 reviews" "
Rating 4 - Poor. 65 out of 732 reviews" "
Rating 2 - Terrible. 46 out of 732 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right. One felt as though they were at home.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I don’t know where to begin. We had a fixed price when reserving on Expedia and upon arriving to the motel, 35$ extra were added. Getting up to the room was an adventure. Many flights of stairs, all crooked, old carpeting, uninviting, it’s only because it’s in the old Quebec area. For a tiny room and bathroom and one night, 235$ which is ludicrous. Walls have holes and cracks in them, there was hair on the floor, hot water during the day but none at night. The bed formed a “v” shape and was super uncomfortable, I don’t know what to say except I’m never going there again. Oh, they don’t mention that if you have a large car/truck or a burger on top you won’t fit in their parking, good luck finding some afterwards.
Stayed 1 night in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

VIOLETA

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this walk up auberge so close to the Chateau Frontenac and all the historic sites. We had a quirky room with a double bed and futon couch bed that was spacious and had good climate control; it also had a private bath which was tiny, but functional. Really had that European feel and was very inexpensive!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly and helpful staff. Accommodations were basic but, with so many great things to see and do nearby, we didn’t spend a whole lot of time in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

GUO ZHE

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Steps away from all sorts of attractions. Wear comfy shoes!
Stayed 2 nights in Jul 2024

2/10 Terrible

Reejuta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location was AMAZING, very walkable, lots of food options right at the doorstep. 5 mins walk to Fairmont Le Chateau Frantenac. 8 mins to the Funiculaire to go down to Petit Champlain. About property management Pro: The staff in general were wonderful apart from the issues with checkin / checkout. We were allowed to check in early. And even if rooms are not available yet, they all Con: Our check in experience was absolutely terrible. Before booking a room with double bed for 3 people, I specifically called in and asked if they will be providing an additional sofa / cot, and they confirmed that they will. After arriving at the property, however, turns out, the room we were in had no room for additional bed. I was charged an additional $20 for switching to a room that did have extra space. Keep in mind, I was already charged $40 extra for the 3rd person during the original reservation. We had to move with our luggage up and down the stairs to shop around rooms twice to find a room that works. There was supposed to be daily cleaning done. We stayed for, 2 days, there was no cleaning done. After check out, I received a call from reception saying they will charge us extra because we left used towels on the small bathroom floor to avoid dirtying the clean ones. The lady used the excuse "the towels were not used for body cleaning. They will need to be thrown out or taken for special cleaning". This makes me question how they 'normally' clean the sheets / towels to begin with.
Stayed 2 nights in Jul 2024

6/10 Okay

Ananya

Travelled with family
Liked: Staff & service
We had a great time at this place, it was in the core of old Quebec city and everything around was walkable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Lana on front desk was fabulous
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Yi-Tsang

Travelled with family
Liked: Cleanliness, staff & service
Service is good but the building is kind of too old.
Stayed 1 night in Jul 2024

2/10 Terrible

Chintankumar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water, no lift. No room services. No place to park the car. Washroom and shiwer doors doesnt have locks. No shampoo or shower gel. No service after 10 pm. No water bottles. Its a rip off
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Stayed 2 nights in Jul 2024

6/10 Okay

Nikaulas

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Crooked stairs and small entryways
Stayed 1 night in Jul 2024

2/10 Terrible

YUNPYO

Disliked: Cleanliness, staff & service, property conditions & facilities
서비스, 청결 모두 실망입니다. 새벽에 다른 투숙객의 소동을 제아할 직원이 없어, 시끄럽고 편히 쉬지를 못했습니다.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roksolana

Travelled with family
Liked: Cleanliness, staff & service
Excellent place to stay in the old city. Highly recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Ronald

Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was wonderful. Lana was a spark of fun and knowledge. She set up a cab reservation for us to get lots of luggage to the airport. We enjoyed talking with her. She is amazing with the clientele.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 days. Will definitely return, staff was friendly and helpfull. Room is small, but very reasonable for the price. Location is absolutely perfect if you want to experience the Old Town Quebec City, everything is close enough to walk. There is no parking, but a big parking garage around the corner for $20 per day. Excellent value for money !
Stayed 3 nights in Jul 2024

2/10 Terrible

Neeraj

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never recommend anybody stay here. Expedia should take it off from the list of places to stay. Very unfriendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024