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Phoenix Hotel Pyeongchang

4.0 star property
VIP Access

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Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area
Water park
Body treatments, sports massages, facials, manicures and pedicures
7 restaurants, Korean cuisine
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Phoenix Park Ski Resort
    ‪1 min walk‬
  • Phoenix Pyeongchang Luge Land
    ‪2 min walk‬
  • Phoenix Pyeongchang Cable Car
    ‪3 min walk‬
  • Wonju (WJU)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for [WINTER-ING] Superior Twin - All Day Pass+Chicken&Beer set 1

Minibar, in-room safe, individually decorated, individually furnished

[WINTER-ING] Superior Twin - All Day Pass+Chicken&Beer set 1

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Winter Festa-Ski]Superior Twin+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Ski]Superior Twin+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Winter Festa-Ski]Suite+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Ski]Suite+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

  • 66 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Winter Festa-Snow Village] Suite + Breakfast + Snow Village + Gondola + Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Snow Village] Suite + Breakfast + Snow Village + Gondola + Welcome Drink

  • 66 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Winter Festa-Ski]Superior Double+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Ski]Superior Double+1Meal at Ski House+Lift&Equipment Rental+Winter Spa+Welcome Drink

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Winter Festa-Snow Village] Superior Double + Breakfast + Snow Village + Gondola + Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Snow Village] Superior Double + Breakfast + Snow Village + Gondola + Welcome Drink

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Winter Festa-Snow Village] Superior Twin + Breakfast + Snow Village + Gondola + Welcome Drink

Minibar, in-room safe, individually decorated, individually furnished

[Winter Festa-Snow Village] Superior Twin + Breakfast + Snow Village + Gondola + Welcome Drink

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [WINTER-ING] Superior Double - All Day Pass+Chicken&Beer set 1

Minibar, in-room safe, individually decorated, individually furnished

[WINTER-ING] Superior Double - All Day Pass+Chicken&Beer set 1

  • Sleeps 2
  • 1 Double Bed

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Minibar, in-room safe, individually decorated, individually furnished

[Family Luxury] Club Suite (Suite + Superior Twin)

  • 100 sq m
  • Resort view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room (Slope View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room (Slope View)

  • 33 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, individually decorated, individually furnished

Suite

  • 68 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Party Suite

Party Suite

Party Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Water park

Phoenix Resort Pyeongchang

  • Spa
  • Pet-friendly
  • Waterslide
  • Parking included
4.0 out of 5, Very good, (1005)
The price is €67
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Phoenix Resort Pyeongchang

About this property

Phoenix Hotel Pyeongchang

Slopeside family fun near Phoenix Park Ski Resort
Enjoy direct access to the slopes and a sauna at Phoenix Hotel Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is not available.
Phoenix Hotel Pyeongchang offers 131 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and hair dryers. A nightly turndown service is provided.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body treatments, and manicures and pedicures.
During your stay at Phoenix Hotel Pyeongchang, you're just a quick walk from Phoenix Park Ski Resort. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 7 restaurants, 2 coffee shops/cafes, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river
  • Services include a kid's club, luggage storage, and wedding services
  • Onsite recreation includes a golf course, a gym, and a sauna
  • Steps from Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land
  • Free train station pick-up, train station drop-off, and bus station shuttle service
During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and sledding and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Hotel Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pyeongchang hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
ONDO - Onsite buffet restaurant.
ONDAM - This restaurant specializes in Korean cuisine. Open daily.
The butcher's - This restaurant specializes in barbecue. Open daily.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open daily.
Ski-House Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Free return train station shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: KRW 35000 for adults and KRW 20000 for children
  • 7 restaurants and 2 coffee shops
  • 1 bar

Restaurants on site

  • ONDO
  • ONDAM
  • The butcher's
  • CHEONGLIM
  • Ski-House Lounge

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Downhill skiing
  • Ecotours
  • Fitness centre
  • Golf course
  • Golf driving range
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Sledging
  • Snowboarding
  • Spa services
  • Table tennis
  • Water park access (surcharge)

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Ski equipment hire
  • Ski lift privileges
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 6

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - sports

Accessibility

  • Lift

More

  • At least 80% of food locally sourced
  • Designated smoking areas
  • Fireplace in reception
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station and bus station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 24 to April 14:
  • Water park
The property will be renovating from March 24 2025 to April 13 2025 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Phoenix Hotel Pyeongchang offers transfers from the train station and bus station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 812 reviews
Rating 8 - Good. 214 out of 812 reviews
Rating 6 - Okay. 65 out of 812 reviews
Rating 4 - Poor. 30 out of 812 reviews
Rating 2 - Terrible. 28 out of 812 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ZONGHUA

Stayed 1 night in Nov 2024

4/10 Poor

Christoffer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Woo Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SEOKCHEOL

Stayed 2 nights in Oct 2024

8/10 Good

SeongBae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ㅇㅇ
Stayed 1 night in Sep 2024

10/10 Excellent

CELLUMED CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Inwoog

Stayed 2 nights in Jul 2024

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEEUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

SEUNGYEOL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

soojin

Disliked: Cleanliness, property conditions & facilities
방과 화장실의 청소상태가 엉망입니다 수건에는 머리카락이 붙어있고, 테이블은 물걸레질도 안하는지 얼룩이 여러곳에 남아있습니다 침대보에는 피자국이 있습니다
Stayed 1 night in Jun 2024

8/10 Good

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

SANG WOON

Stayed 1 night in May 2024

10/10 Excellent

MARYAM, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024

2/10 Terrible

Minjung

Stayed 2 nights in Mar 2024

10/10 Excellent

Hyekyung

Stayed 1 night in Mar 2024

10/10 Excellent

De Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jae Young

Stayed 1 night in Feb 2024

10/10 Excellent

DO-YEUN

Stayed 2 nights in Feb 2024

8/10 Good

Hye jin

Stayed 1 night in Feb 2024

10/10 Excellent

SEULKY

Stayed 1 night in Feb 2024

10/10 Excellent

JinKyu

Stayed 1 night in Feb 2024

10/10 Excellent

Sung Joon

Stayed 1 night in Jan 2024

2/10 Terrible

Choon Sheng

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!

8/10 Good

rae sung

Stayed 1 night in Dec 2023