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Elf Resort Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elf Resort Hotel

Premier Suite | Room amenity
Exterior
Premier Suite
Premier Suite | Terrace/patio
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor space
  • Kitchen

Explore the area

Map
111-21, Palsong-ro, Bongpyeong, Pyeongchang, Gangwon, 232-923
  • Phoenix Taegisan Country Club
    4 min drive
  • 흔들바위
    3 min drive
  • PyeongChang Station
    15 min drive
  • Wonju (WJU)
    51 min drive

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 86 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for VIP Kids Premier Suite

VIP Kids Premier Suite

VIP Kids Premier Suite

  • 99 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for VIP Kids Studio

VIP Kids Studio

VIP Kids Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for VIP Kids Family

VIP Kids Family

VIP Kids Family

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 149 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Double Beds

Similar properties

Exterior

The White Hotel Pyeongchang

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (621)
The price is €60
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The White Hotel Pyeongchang

About this property

Elf Resort Hotel

Family-friendly aparthotel with a coffee shop and an outdoor pool
Along with an outdoor pool, this aparthotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a children's pool. Each apartment provides free WiFi and free wired Internet, an LED TV with cable channels, and a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a furnished balcony and premium bedding. Housekeeping is not available.
Elf Resort Hotel offers 83 air-conditioned accommodations with rice cookers and slippers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels and pay movies.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Elf Resort Hotel, you'll be close to Phoenix Park Ski Resort. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2008, this comfortable aparthotel has 83 apartments on 2 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony/patio, and a dining area
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Dining options include a coffee shop and a restaurant
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Phoenix Park Ski Resort and a few minutes from Phoenix Taegisan Country Club
Elf Resort Hotel offers its guests a children's pool, an outdoor pool, a waterslide, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. There's an onsite business center.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Elf Resort Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pyeongchang aparthotel.

Elf Resort Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Ski equipment hire shops and snowboarding nearby
  • Ski shuttle nearby

Pool/Spa

  • Outdoor pool
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Ski shuttle nearby

Family friendly

  • Children's pool
  • Playground
  • Kids' club (surcharge)

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Rice cooker
  • Electric kettle

Dining

  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Slippers
  • Towels provided
  • Toilet paper
  • Soap
  • Shampoo
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LED TV with cable service
  • Pay films

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Window screens
  • Luggage storage
  • Blackout curtains
  • On-site shopping
  • ATM/banking services
  • Front desk (limited hours)
  • No housekeeping
  • Corner/local shop

Location highlights

  • Next to a golf course
  • In the mountains
  • In a regional park

Things to do

  • Waterslide
  • Sledging on site
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 83 rooms
  • 2 floors
  • 18 buildings
  • Built in 2008
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Goodstay Elf Spa Resort Pyeongchang
Elf Pension Aparthotel
Elf Pension Aparthotel Pyeongchang
Elf Pension Pyeongchang
Goodstay Elf Spa Resort Bongpyeong
KOREA QUALITY Elf Spa Resort Hotel Pyeongchang
Goodstay Elf Spa Bongpyeong
Goodstay Elf Spa
Goodstay Elf Spa Pyeongchang
KOREA QUALITY Elf Spa Pyeongchang
KOREA QUALITY Elf Spa
Elf Resort Hotel Aparthotel
Elf Resort Hotel Pyeongchang
KOREA QUALITY Elf Resort Hotel
KOREA QUALITY Elf Spa Resort Hotel
Elf Resort Hotel Aparthotel Pyeongchang

Elf Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 78 reviews" "
Rating 8 - Good. 34 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a beautiful place in the mountains. Great for kids :)
Stayed 7 nights in Dec 2019

8/10 Good

Kaelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elf spa
Stayed 2 nights in Feb 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Small condo for kids
This resort had a little bit of a weird vibe and was not very clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chor Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Great snow view

8/10 Good

Lani, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and good facilities.
Nice place to stay in. We enjoy our own cooking because it has a nice and clean kitchen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing and magical stay during winter

8/10 Good

Paul, US

Liked: Cleanliness, staff & service, property conditions & facilities
Cute resort, hard beds

4/10 Poor

christi , south korea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
False advertising
This is not a spa hotel even though the description says spa services. They offer nothing. The photos also show ski slopes right there, but again, false. The slopes are 10-15 minutes by car down a very steep dirt road. How does Expedia allow this??? We came with another family and specifically stayed here for the closeness to the ski slopes and the spa. Some of us ski, some of us don't. It became logistically difficult since nothing was available at the hotel- no spa, so skiing, no real eating choices except a tiny restaurant that only offered 3 types of meat...nothing else was there! We had to change out car seats, fit skis and snow boards into one car, etc. The room itself was typical Korean- towels the size of hand towels, no shower curtain so you had to sit down in the bath to bathe, etc. The grossest part was the 12-15 bugs we killed over the 3 night stay in our room. So gross. The bed had a flat sheet on the bottoml that didn't tuck in, so one roll over and it was all unmade. The "best" part was the freak snow storm that came in on our last day- we couldn't get up the long dirt road to the hotel because they didn't clear their road. Fun times.

2/10 Terrible

Bob, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really bad
It was nothing like the website. 5 star price. 2 star hotel. It was a total rip off all the way along.

6/10 Okay

Stefano, Como

Disliked: Property conditions & facilities, room comfort
OK place as long as you know what you're going to
I booked a Family room, clearly indicating we would be 4. The "family in a hotel" concept though is very Korean at Elf: you'll only have 1 queen bed, and the others will sleep on a futon on the floor. Which is fine if you know about it. Also, breakfast was only for 2 (why?), and very very minimalist. The restaurant is not really an option, as it closes at 9am and I cannot expect it to be of any special type. The decor is very simple, and the staff is truly nice and speaks good English. In a nutshell: if you're only looking for a simple place where to rest your bones between one day of skiing and another day of skiing, this is your place. If you're looking for relaxation and comfort, you'd better look elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place,very cute
Very nice stay, cute rooms. Can use more towels in the bathrooms, surprisingly very warm rooms in winter time. Very cozy

8/10 Good

Wei Yeng, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort
We enjoyed our stay at Elf Pension. The surrounding is simply magical covered with snow. It wasn't snowing during our 3 days stay but the kids managed to play with the snow (it snowed one day before our arrival). The family room has a king bed and 2 thin futons. Perhaps you want to bring a portable airbed like us to lay below the futon for a comfortable sleep. They didn't provide transfer from bus terminal. We have to take taxi at 16,000krw.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but difficult to find
Everything is good, except no clear road direction in English to find the hotel.

10/10 Excellent

LOYAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tiffany, Seoul

Liked: Staff & service
Winter Fun
Loved our time at the Elf Pension! Perfect location for the winter time activities. The scenery was beautiful and our kids loved the little playground they had and the sleddinn and just playing in the snow. Also very easy to get to Phoenix Park Ski Resort as it is just a 5-10 minute drive. Highly recommend it to anyone!

10/10 Excellent

Nikki, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel, easy access to slopes, great for kids
We were at YongPyong last year, and found the accommodations and activities at Elf Pension preferable by far. We were 4 adults, 4 children and we booked the trip last minute, so we were unsure what we'd experience. The staff spoke English, there was an ATM and convenience store onsite. Plus a playground with a free tubing area, plus a great hill for sledding. They had two dogs, some sheep, rabbits, a deer, chickens and geese. The front desk arranged a Snow Valley rental pick up (free) for us every day to their shop, they got us geared up, lift passes, and to the slopes quickly. They also took us to convenience stores and restaurants. Transportation was through International Taxi, which I'd also highly recommend. Our driver's name was Kim, and he picked us up at Incheon and then delivered us back in time for our flight. The luxurious limo van had a big screen TV and was very comfortable for 8 plus luggage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Beautiful!
The scenery is just beautiful. Covered in snow and icicles, it was stunning. Staff were helpful, with good English at reception, assisted with giving directions to travel by local buses to Busan - it was actually very easy!. Room was fantastic - very warm even though below minus 10 degrees outside. Loved the heated floors. We had a family room with 2 large bedrooms and 2 bathrooms. No restaurant on-site, but you can eat at the staff dinner which is a traditional Korean buffet, or order a BBQ pack and do it yourself on your balcony. If you want to ski, the hire place at Phoenix Park will pick you up, organise ski rental and lift passes, and drive you back. We had trouble finding an ATM that would accept foreign credit cards and the ski hire people drove us to one, and also a supermarket on the way back to the hotel. Wish we had of stayed longer here. Price was excellent, easy trip from Seoul on the Phoenix Park express bus (8000 won each). From there, it was a taxi to Elf Pension. Wish they had a shuttle bus to pick you up from the bus, but other than that, we cannot fault them!!

8/10 Good

Hui Hsien, Singapore

Liked: Staff & service, property conditions & facilities
Magical Winter Wonderland
This is really a winter wonderland for children. There are many activities for them within the hotel premise, the snow sleigh, the playground, the frozen pool. Our children had great fun playing here. However, to get to the hotel, you need to drive through a stretch of unpaved road. It would be better if the hotel can have some streetlights or lightings to direct car to the hotel, especially those who arrive after dark. Overall, the experience in this hotel is still magical.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Elf Pension
It was lovely. The reception can speak English which makes things so much easier. The first room that assigned to us, the cold water pipes freezes, they quickly changed our room and staffs came to help us with the bags, too! And we enjoyed the magic show on the first night!

8/10 Good

Yasmine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dainty, quaint hotel!
I love this place a lot! It's an amazing retreat from the city's madness. The heavy snow made it magical. The stunning view everytime I walk down the road is soulful. The room itself is roomy enough with a great kitchen, microwave and fridge plus utensils like pots and pans. Wifi signal is strong as well so it was comforting for us to chill and surf the net because the night gets way too chilly for us to even step out. They have a mini farm and of course the main stars - Elf and Polly the husky dogs were adorable. There's a mini playground as well to which I had fun being a kid again. For the price we paid, this is definitely a winner. Oh, there's a convenience store at the reception to keep your tummy full. Breakfast is delivered to our doorstep every morning.

4/10 Poor

SoonJin

Travelled with family
Disliked: Cleanliness, room comfort
체크인할때 예약이 안되어있다며 확인하는데 너무 오래걸려서 일단 첫 인상부터 별로였는데 객실을 가서 보니 침구랑 수건도 냄새도 나고 식기 건조되어있는 곳에 거미줄도 쳐있고, 방에 개미도 있고, 수영장도 옆에 계곡물을 끌어올리는 것 같았는데 부유물이 너무 많이 떠있는 고인 물같아서 걱정스러웠고 놀이터는 너무 낡고 관리안되서 위험해보이기까지 했네요 겨우 하루 버티고 일찍 퇴실했어요
Stayed 1 night in Jul 2020