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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
VIP Access

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
Property grounds
3 outdoor pools
Free minibar, in-room safe, desk, laptop workspace
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • Mujeres Beach
    ‪18 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪60 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
During your stay at SLS Playa Mujeres – ALL Inclusive Collection, you'll be within walking distance of Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include 18 restaurants, 3 coffee shops/cafes, 3 beach bars, and 5 bars/lounges
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body treatments, or body wraps at Ciel Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a 24-hour gym, and complimentary bicycles
  • 7 minutes by car from Playa Mujeres Golf Club and 9 minutes from Ultramar Ferry Puerto Juárez
  • Dogs welcome for a fee
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a garden. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants and 3 coffee shops
  • 3 beach bars and 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Beach club (surcharge)
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboards on-site
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Table football
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Nightclub
  • Paddleboards on-site
  • Snorkelling
  • Surfing/body boarding
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Conference centre (8719 square feet of space)
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Renovated entire property – November 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 4000.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 42 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 176 reviews
Rating 8 - Good. 28 out of 176 reviews
Rating 6 - Okay. 16 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 8 out of 176 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Felipe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by thanking the hotel staff for their unbeatable service, Vanesa, Luis, Siro, Ale, Cesar, Alor, David and especially Mr. Miguel Barquet for the personalized service to our family. I also have to mention that the food in all the restaurants we visited was A , the beach is super comfortable and cozy. The property has plenty of space and is well distributed for the activities that the hotel has, it also has 2 gyms with trainers that make exercise easier. In general I recommend it for the food, service and beach,
Stayed 5 nights in Nov 2024

10/10 Excellent

Maksim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful resort. Coffee bar had very delicious snacks and desserts.
Stayed 4 nights in Nov 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , beautiful resort , staff was great , shoutout to our waiter Jordy
Stayed 6 nights in Nov 2024

10/10 Excellent

Estefania Bermudez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super recommended, excellent place
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the brand new SLS! They are still working out some kinks but I definitely plan to come back. Penelope, Joe & Roberto were so accommodating and welcoming. I would also like to acknowledge Miguel and Antonio at Union, great team!
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar maravilloso
Un hotel todo incluido. . Nos tocó recién inaugurado, servicio excelente,
Stayed 4 nights in Nov 2024

2/10 Terrible

José, Puebla

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones muy buenas
Stayed 4 nights in Nov 2024