Susurros del Corazón, Auberge Resorts Collection

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Susurros del Corazón, Auberge Resorts Collection

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 restaurants, breakfast served
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Minibar, in-room safe, blackout curtains, iron/ironing board
Beach/ocean view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • On private beach
  • Bar
  • Hot tub
  • Breakfast available

Explore the area

Map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734
  • Bay of Banderas
    12 min walk
  • Margarita's
    14 min walk
  • Puerto Vallarta Bus Terminal
    34 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    48 min drive

Room options

Room (Garden Casita with Plunge Pool)

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Garden Suite with Plunge Pool)

  • 136 sq m
  • Sleeps 3
  • 1 King Bed

Studio, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Garden)

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Beachfront (Ocaso: Casa with Pool)

  • 1719 sq m
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 3 Twin Bunk Beds

Studio, 2 Queen Beds (Garden)

  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Garden Casita)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

Room, 4 Bedrooms, Oceanfront (Cliffside Residence with Pool)

  • 557 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, 4 Bedrooms, Ocean View (Marea: Casa with Pool)

  • 1705 sq m
  • Ocean view
  • Sleeps 12
  • 4 King Beds

Studio, Resort View (Cliffside (LO-Tortuga/Urraca))

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

  • 455 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, 3 Bedrooms, Resort View (Cliffside Residence with Pool)

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Room, 4 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

Room, 4 Bedrooms, Ocean View (Nido: Casa with Pool)

  • 1626 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Studio, Oceanfront (Cliffside (LO-Quetzal))

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Cliffside Residence with Pool)

  • 511 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Studio, Resort View (Cliffside (LOP-Tortuga/Urraca))

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront (Casita with Skydeck)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Garden Suite with Plunge Pool)

  • 223 sq m
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Ocean View

  • 204 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms, Resort View (Cliffside Residence with Pool)

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Villa, 5 Bedrooms, Oceanfront (Sol, with Pool)

  • Ocean view
  • Sleeps 15
  • 3 King Beds and 4 Queen Beds

Room, 3 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

  • 381 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Room, 3 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Casita)

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Susurros del Corazón, Auberge Resorts Collection

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays on Susurros del Corazón, Auberge Resorts Collection's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Susurros del Corazón, Auberge Resorts Collection offers 112 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 55-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, and slippers. This Punta de Mita hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
During your stay at Susurros del Corazón, Auberge Resorts Collection, you'll be within walking distance of Bay of Banderas. You'll find features like free WiFi in public areas and free valet parking, plus 3 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking
  • For dining with a beachfront location, stop by Casamilpa, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Indulge with manicures and pedicures, deep-tissue massages, or body scrubs at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, tennis courts, and a 24-hour gym
  • Just a 3-minute drive from Bay of Banderas and 6 minutes from Punta de Mita Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Susurros del Corazón, Auberge Resorts Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's club, a children's pool, and a 24-hour fitness center. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Casamilpa - This beachfront fine-dining restaurant serves breakfast and dinner.
La Boquita - This beachfront bar serves lunch and dinner. Open daily.
Mita - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 50 for adults and USD 50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Casamilpa
  • La Boquita
  • Mita

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer shops
  • Full-service spa
  • Paddleboards on-site
  • Shopping
  • Snorkelling
  • A hot tub
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 170 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Susurros del Corazón, Auberge Resorts Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Susurros del Corazón Auberge Resorts
Susurros del Corazón Auberge Resorts Collection
Susurros del Corazón, Auberge Resorts Collection Hotel
Susurros del Corazón, Auberge Resorts Collection Punta de Mita

Susurros del Corazón, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews" "
Rating 8 - Good. 1 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

tuan, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iván de Jesús

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We hated to leave. Every detail was just perfection.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elan

Stayed 4 nights in Apr 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Stayed 3 nights in Dec 2023

10/10 Excellent

menachem m

Stayed 3 nights in Aug 2023

10/10 Excellent

MD

Stayed 5 nights in Jul 2023

10/10 Excellent

mahdees

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023

6/10 Okay

Fay, Manhattan Beach

Liked: Cleanliness, property conditions & facilities
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Stayed 4 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous but….
This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Stayed 3 nights in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Experience
Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.
Stayed 5 nights in Nov 2022

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una hermosa experiencia super recomendado
Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

RUTH SARAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inigualable belleza
Con mirada chispeante, sonrisa sincera y una cordialidad impresionante asì fuè la càlida bienvenida que recibimos en ese Increìble, apasionante, majestuoso y bello lugar. Sin duda el mejor de los lugares para un merecido descanso y la armonìa , no sòlo encada habitaciòn y restaurante del lugar , tambièn la belleza de sus caminos logrando conquistar la caprichosa naturaleza y esa encantadora playa que me dejò sin aliento mientras presenciaba un magnìfico atardecer. Una encantadora belleza asì resumirìa la experiencia de èste inigualable hotel. Sin lugar a duda repetirè la experiencia ! Felicidades todos logran hacer un Equipo Ganador..!!
Stayed 3 nights in Aug 2023