whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Outdoor pool
Lobby
Lobby
Studio with pool view
Apartment with pool view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪4 min walk‬
  • Manati Park Bavaro
    ‪3 min drive‬
  • Dolphin Island
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪19 min drive‬

Room options

Studio with pool view

  • 39.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Apartment with pool view

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

whala!urban punta cana

Hotel with free parking, a short walk to Cocotal Golf and Country Club
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 921 reviews
Rating 8 - Good. 258 out of 921 reviews
Rating 6 - Okay. 119 out of 921 reviews
Rating 4 - Poor. 44 out of 921 reviews
Rating 2 - Terrible. 105 out of 921 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rafael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buen trato por parte de la persona en recepción y la amabilidad de los empleado sen general , lo unico es el area de entrada del hotel, se encuentra e una condiciones no muy aptas., pero despues hasta los ruidos a laos alrededores antes d elas 12 de la noche para .
Stayed 1 night in Nov 2024

8/10 Good

KeNeshia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been to Punta Cana plenty of times and this place was great for the proce. The staff kept our room and the pool areas clean. They had breakfast on site ($10 per person/day). We didnt get the breakfast but they had many options. We did get their drinks which was a reasonable price. Overall safe, secure, helpful staff. Thank you for having us.
Stayed 5 nights in Oct 2024

8/10 Good

Tylandres

Liked: Cleanliness, staff & service
Property was ok fridge was leaking on the floor in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Gaytee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is well respectful they know how to treat there guess very good I give credit to these 4 staff Alvaro Mateo . Rosa . Rosmeri .joanna
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Samaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located
Stayed 1 night in Oct 2024

6/10 Okay

Pablo

Stayed 1 night in Jul 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jordens

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Abhishek

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 1 night in Jun 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

2/10 Terrible

Real

Disliked: Cleanliness, staff & service, property conditions & facilities
After having been in the nicest parts of Pints Cans and Santo Domingo, I needed a one night stay at a hotel. The Whala, the worse option. The room was very dilapidated and the front desk was impolite and deceitful Place was outdated, dirty and noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Wilder

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude! Unexpected fees and toilet take forever to flush😡. Sorry! it was that bad!
Stayed 1 night in Sep 2024

6/10 Okay

mirna

Stayed 1 night in Sep 2024

2/10 Terrible

edilenia

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning
Stayed 1 night in Sep 2024

6/10 Okay

marianella

Travelled with family
Stayed 2 nights in Sep 2024

4/10 Poor

amtangsoo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, good rating but needs major improvement in customer service
Stayed 3 nights in Sep 2024

8/10 Good

kelsey

Stayed 1 night in Aug 2024

8/10 Good

mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel para pasar la noche por viaje de negocios.
Stayed 1 night in Aug 2024