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The Level at Melia Caribe Beach

4.5 star property

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10 outdoor pools
Lobby sitting area
Private beach, white sand, free beach shuttle, sun-loungers
Outdoor wedding area
Private beach, white sand, free beach shuttle, sun-loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
  • Pool
  • Room service
  • Gym

Explore the area

Map
Playas de Bavaro, Punta Cana, 23000
  • Cocotal Golf and Country Club
    ‪4 min drive‬
  • Dolphin Island
    ‪8 min drive‬
  • Los Corales Beach
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

Similar properties

Pool

Melia Caribe Beach Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (2248)
The price is €673
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Melia Caribe Beach Resort - All Inclusive

About this property

The Level at Melia Caribe Beach

Luxury resort on the beach, with 10 outdoor pools
Catch some rays on The Level at Melia Caribe Beach's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 13 restaurants.
The Level at Melia Caribe Beach offers 154 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 4 outdoor tennis courts, and complimentary bicycles are featured at the resort. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, YHI Spa. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a hot tub.
During your stay at The Level at Melia Caribe Beach, you'll be within walking distance of Cocotal Golf and Country Club. Free breakfast, free self parking, and a free beach shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Riviera Restaurant, one of the property's 13 restaurants and 7 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Indulge with facials, manicures and pedicures, or massages at YHI Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 4 outdoor tennis courts, and a 24-hour gym
  • Just a 4-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Free beach shuttle service
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Level at Melia Caribe Beach you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 13 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a beach bar. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4.5-star Punta Cana resort is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:00 AM.
Riviera Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
American Grill - This restaurant specializes in Italian cuisine. Open daily.
Alma - This restaurant specializes in Spanish cuisine. Open daily.
Merkado - This buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Capri - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11:00 AM
  • 13 restaurants
  • 7 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Riviera Restaurant
  • American Grill
  • Alma
  • Merkado
  • Capri

Things to do

  • 24-hour fitness centre
  • 10 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bike tour information
  • Cycling
  • Children's pool
  • Farming classes
  • Full-service spa
  • Pilates classes
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (11550 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Sauna
  • Hot tub

Accessibility

  • This property does not have any lifts

More

  • 6 casino gaming tables
  • 28 casino slot machines
  • Bingo
  • Beach towels
  • Casino (2745 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Meliá Caribe Tropical Hotel
Level Meliá Caribe Tropical Hotel Punta Cana
Level Meliá Caribe Tropical All Inclusive All-inclusive property
Level Meliá Caribe Tropical Punta Cana
Level Meliá Caribe Tropical
The Level At Melia Caribe
The Level at Melia Caribe Beach Resort
The Level at Melia Caribe Beach Punta Cana
The Level at Melia Caribe Beach All Inclusive
The Level at Melia Caribe Beach Resort Punta Cana

The Level at Melia Caribe Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 998 reviews
Rating 8 - Good. 314 out of 998 reviews
Rating 6 - Okay. 117 out of 998 reviews
Rating 4 - Poor. 75 out of 998 reviews
Rating 2 - Terrible. 44 out of 998 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Hubertmaltez, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service.
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property! Had great service throughout our vacation.
Stayed 7 nights in Feb 2020

10/10 Excellent

Sade, San Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the property was beautiful. It's been almost a year and my son is still raving about our time here. We will be back this year for sure. The food was good, the peacocks walking around were just beautiful. I would definitely recommend this place.
Stayed 4 nights in Mar 2019

10/10 Excellent

JK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, especially butler service in The Level. Julio and Reynaldo were awesome.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and service was impeccable.
Stayed 2 nights in Feb 2020

4/10 Poor

Sam, NYC

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean or up to par as described. Food was absolutely awful.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I thought the food was very good. I did not like how far the beach was from our room. The website never mentioned some restaurants have a fee. The bar choices at night cost more. The time share program called our room twice early AM to try to scam us into a breakfast to sell. Met some really nice people and had some great food, but defintely not a choice for me in the future.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

8/10 Good

Kate, Chicago USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional landscaping, felt like botanical garden, very specious resort, perfect for taking long walks.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Maria at the Italian restaurant went to the extra mile with us every time.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

8/10 Good

E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach, some hotel amenities a little outdated, great staff.
Stayed 2 nights in Nov 2019

2/10 Terrible

Al, Clifton NJ

Travelled with family
Disliked: Staff & service, amenities
worst place I ever stayed in do you self a favor and read the reviews there is flys everywhere and staff are very rude
Stayed 4 nights in Nov 2019

8/10 Good

JustMe, NJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at "The Level at Melia" was awesome... very attentive and friendly. Everyone went out of their way to make sure we were happy at all times. The Level allows you access to all parts of the property, which is an added bonus. I know a few people who didn't upgrade to "The Level", and they were not happy with the service they received on their side. They were also limited to certain areas of the property.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
The food was not good, the room smelled humid, and the overall service wasn’t the best
Stayed 3 nights in Sep 2019

10/10 Excellent

Ariel, Miami, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properties is nice an clean. Beautiful place to stay.. thank you guys. Keep up the good work.. see you soon..
Stayed 7 nights in Sep 2019

2/10 Terrible

Matthew, Dallas, TX

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
My family’s recent stay at The Level at Melia Caribe Beach was absolutely terrible. I feel that the experience was consistently poor on almost every level you can measure. Outdated, poorly maintained suites (holes in the wall, broken washing machines with repeated broken promises to fix), dirty pools with broken filters, rusty shower heads and cracked tiles. Spotty service (decent when you could find people, but frequent issues wasted time and frustrated, like nobody directing us to the proper lobby at check-in, lies about maintenance, lies from staff at checkout that I’d be contacted RE these issues I reported). Inconsistent food quality and service. Beach overrun with seaweed (partly just nature, but some hotels nearby kept their beaches much cleaner). The biggest issue that made our experience a bad one was a serious injury to my wife’s ankle. We were leaving our 3rd floor hotel room on the evening of Aug 1. We were going down the stairs of the building and it was ABSOLUTELY PITCH DARK...no lights in the building at all. In the darkness, my wife badly turned her ankle on the stairs and was in a lot of pain. A few minutes later, all the lights came on. Clearly, the timers were set too late, which is unacceptable. After that, the remainder of our trip was very difficult, as my wife had trouble walking and was in pain. Also, when I reported this issue, the handling of the situation was very poor, including misinformation and unavailability of guest services staff.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. My family really enjoyed the water park. There were some water fountains at the entrance under repair but I’m sure they are beautiful when turned on. The pools were excellent and all areas I saw were well kept. The property is very large and we had to go around in golf carts but we always had a ride from our super attentive butler, Ernesto G.
Stayed 7 nights in Aug 2019