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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Restaurant
View from room
Hair salon
Couples treatment room(s), sauna, steam room, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    3 min walk
  • Dolphin Explorer
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages at Serene Spa
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a gym, Pilates classes, and yoga classes
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Turndown service

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1265 out of 1957 reviews" "
Rating 8 - Good. 412 out of 1957 reviews" "
Rating 6 - Okay. 178 out of 1957 reviews" "
Rating 4 - Poor. 56 out of 1957 reviews" "
Rating 2 - Terrible. 46 out of 1957 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dwight Lamont Bland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff was really friendly and helpful. Some staff spoke very little English, and while others were more fluent. This did not bother me or my wife because we were not in the U.S. lol. The biggest thing we felt was lacking was the quality of the food. A lot of the food in the buffets was stale or did not taste very good. I recognize it’s difficult to have quality control when you’re cooking for so many people, but it was still a bit disappointing. We wished there was better communication about purchasing excursions as there are many commission based workers wandering the resort trying to sell packages. We also wished there were more activities during the day. Overall it was very beautiful, peaceful and convenient stay. Would recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Sheila Corona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pools and ambiance is lovely. The room service was a 4/10, being that we had our wait time be over an hour and often have to argue that they delivered the things to the wrong room and we had not received our things. The staff were okay, some were very friendly others treated us like a nuisance. Overall the place was okay.
Stayed 4 nights in Aug 2024

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst resort I’ve ever visited. For starters the resort is DEAD literally no entertainment, no liveliness, no fun. The food & drinks are mediocre at best & most of the restaurants at the resort require you to make a reservation BEFORE 3pm the day of. The rooms have water damage & mold, if you pay attention to your buckling room door before even entering the room you’ll notice that right away. The plumbing is bad, my room flooded and after making friends with 2 other couples on the resort we found out this wasn’t a “one off” both couples experience shower flooding as well. The store/gift shop don't allow you to charge things to your room. You must pay with cash or card. They were not very hospitable or accommodating. I booked the swim out suite with garden view. I definitely did not have a view of a garden. My view was literally a huge pile of dirt from the workers actively digging (I’m assuming to work on the pipes due to the bad plumbing) when I asked to be moved I was quoted an additional $70 per night for a room change. Honestly this was just the first day. I wish I could write a full essay on this place but I’m limited to 1500 characters so I’ll just end with this. I’m not a person that ever writes reviews, good or bad! I’m also a person that takes negative reviews with a grain of salt because some situations might’ve been a “one off” and in those cases don’t accurately reflect the business. With that being said, this place is a DUMP!! Don’t do it!
Stayed 6 nights in Aug 2024

8/10 Good

Jose, danbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 6 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Oniel, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es increíble tienen el mejor servicio al cliente todos sus empleados son excelentes y muy atentos a las necesidades de los huéspedes la comida 100/100 los tragos espectaculares el servicio de habitación excelente!!! Espero volver a regresar pronto a Punta Cana y sin duda me quedaría de nuevo aquí.
Stayed 6 nights in Aug 2024

10/10 Excellent

William De Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I met were amazing the food options were great close to the beach and so much amenities! Can’t wait to go back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great !!!
Stayed 4 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Carlos Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property . I suggest getting the ground floor rooms with pool
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and staff were all pleasant, helpful and attentive. I enjoyed their activities person “pineapple,” and my only recommendation would be to have Dominican food on the property.
Stayed 6 nights in Aug 2024

10/10 Excellent

LORENZO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

8/10 Good

Katia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very friendly! Will definitely go back.
Stayed 4 nights in Aug 2024

8/10 Good

Sunday I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean quiet property no t that far from the airport. The food is good and for the most part the customer service was ok Jose in guest services was awful doesn’t understand what customer service is about but in the other hand Felix was the best example of customer service anywhere with his world class customer service. Vladimir the manager of the steak restaurant was simply the best, he should have more influence as he bent over double to make dining a good experience . If you like peace and not too much noise this is the place for you
Stayed 5 nights in Aug 2024

8/10 Good

Valerie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Punta Cana and couldn’t have picked a better place to do it. We did have an issue with our room, but they got to the problem fast and upgraded our room for free. We stayed on the Adult side (had accessibility to the family side as well) and it was quiet yet exciting. The staff was amazing. I will definitely be coming back in the future
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Had to many problems with both of the rooms we were in .
Stayed 12 nights in Aug 2024

4/10 Poor

Gissell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property! Clean, friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julnio, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff, new resort, great selection of drinks, and breakfast buffet was awesome. Dominican day was very good and fun. Parry on the beach was great as well
Stayed 1 night in Aug 2024

6/10 Okay

Edwin Rafael, Ny

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Nancy

Travelled with family
Disliked: Cleanliness
My experience overall was not that great because it was flies on the food not only one day but every day that I was there. That made my experience overall not that good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ami, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful! Perfect amount of entertainment and relaxation. The staff really went above and beyond!
Stayed 6 nights in Aug 2024

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was very beautiful and calm. However, the rooms had electric issues. Lights went out. Room was flooded a majority of the stay. Staff was rude at some of the restaurants.
Stayed 4 nights in Aug 2024