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Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪13 min walk‬
  • Macao Beach
    ‪19 min drive‬
  • Cana Bay Golf Club
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite with Private Pool

View from room

Junior Suite with Private Pool

8.6 out of 10
Excellent
(16 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View

Down duvets, free minibar, in-room safe, free cots/infant beds

Junior Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Swim-Up Suite

Resort view

Junior Swim-Up Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FREE UPGRADE TO FINEST CLUB FAMILY SUITE

View from room

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Garden Or Pool View

View from room

Junior Suite Garden Or Pool View

9.2 out of 10
Wonderful
(56 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

Down duvets, free minibar, in-room safe, free cots/infant beds

Terrace Suite with Plunge Pool

9.4 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

View from room

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Courtyard view

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Junior Swim Up Suite + 20% OFF SPA

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Down duvets, free minibar, in-room safe, free cots/infant beds

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Courtyard view

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Balcony view

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Family Suite

Courtyard view

Pool Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Courtyard view

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Resort view

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Beachfront Suite

Down duvets, free minibar, in-room safe, free cots/infant beds

Finest Club Beachfront Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Pool Family Suite

View from room

Finest Club Pool Family Suite

  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Junior Suite with Private Pool

View from room

Finest Club Junior Suite with Private Pool

8.8 out of 10
Excellent
(6 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Imperial Family Suite with Plunge Pool

View from room

Finest Club Imperial Family Suite with Plunge Pool

  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Beachfront Suite with Private Pool

View from room

Finest Club Beachfront Suite with Private Pool

8.8 out of 10
Excellent
(5 reviews)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Courtyard view

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FAMILY SUITE

View from room

FREE UPGRADE TO FAMILY SUITE

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Junior Suite Garden Or Pool View

View from room

Finest Club Junior Suite Garden Or Pool View

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

On private beach
Pool
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (1758)
The price is €730
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Live Aqua Punta Cana - All Inclusive - Adults Only

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Luxury property on the beach, with outdoor pool
Catch some rays on Finest Punta Cana by The Excellence Collection - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Finest Punta Cana by The Excellence Collection - All Inclusive. During your stay, you'll be within walking distance of Sirenis Aquagames Water Park. Enjoy features like free WiFi in public areas and free valet parking, plus 11 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at The Market Kitchen, one of the property's 11 restaurants and 17 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages, or aromatherapy at the spa
  • Services include a free kid's club, a concierge, and luggage storage
  • Onsite recreation includes a private beach, a gym, and Pilates classes
  • Guests have great things to say about the family-friendly amenities and the pool
  • 19.7 mi (31.8 km) from Bavaro Beach and 29.4 mi (47.3 km) from Punta Cana Beach
  • Airport shuttle service available for a fee
Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive like a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lizo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Brass Steakhouse - This steakhouse serves dinner only. Open daily.
Melting Point - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duke's Lobster & Seafood - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 17 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Market Kitchen
  • Lizo
  • Brass Steakhouse
  • Melting Point
  • Duke's Lobster & Seafood

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 149
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1120 out of 1527 reviews" "
Rating 8 - Good. 213 out of 1527 reviews" "
Rating 6 - Okay. 102 out of 1527 reviews" "
Rating 4 - Poor. 42 out of 1527 reviews" "
Rating 2 - Terrible. 50 out of 1527 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 7 nights in Sep 2024

10/10 Excellent

Angshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service
Stayed 10 nights in Sep 2024

10/10 Excellent

mahboob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite good for families
Stayed 6 nights in Oct 2024

10/10 Excellent

Rachel A.

Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with kids
Stayed 6 nights in Oct 2024

10/10 Excellent

Borat

Stayed 5 nights in Sep 2024

10/10 Excellent

Elamir, Gainesville

Stayed 8 nights in Sep 2024

10/10 Excellent

Julia, Island park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing new hotel with great customer service. If they have a large selection in the buffet and a lot of different restaurant's, sports lounge and food trucks that you can eat from. The staff is very friendly and attentive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute wonderful stay here with my two children. I travel alone with them so safety is my top concern especially traveling internationally. I felt very secure and comfortable the entire visit. What a wonderful staff as well! Friendly and polite the trip was amazing and my kids loved seeing the beautiful Dominican Republic. Thank you again
Stayed 4 nights in Oct 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing all inclusive experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impecable, and the rooms were beautiful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Yajaira

Travelled with partner
Liked: Amenities
We liked that all the staff is so nice and attentive . Always asking if we needed anything . We celebrated our honeymoon and they went above and beyond to give us a good experience reserving a special diner for us with champagne and everything .
Stayed 4 nights in Oct 2024

10/10 Excellent

Kara-Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, comfort, staff, and absolutely everything about this facility was amazing. Felt pampered like a princess the entire time. Will be coming back for sure!
Stayed 5 nights in Oct 2024

10/10 Excellent

Pamela, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I went in October and it was quiet and my kids loved it!
Stayed 7 nights in Oct 2024

4/10 Poor

Lionel

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Our overall experience at the Finest Hotel and Resort in Punta Cana was very disappointing. My wife and I took our children there for fall break, seeking an all-inclusive resort that could accommodate our family with a separate room for our three kids, and the Finest seemed to meet our needs. Upon arrival, we were offered an upgrade to the club suites and experience for an additional $900, which we accepted. Unfortunately, this turned out to be a disaster. We had to change rooms twice due to a strong mold smell in both of the initial club suites. The rooms were not clean, and the same was true for the pools. For example, the private pool in the club-level suite was dirty and unusable. The closet had layers of dust, and the floor wasn’t properly mopped, even after daily housekeeping. We also found cookies left in the roller bed from previous guests. While the staff noticed this, it took them four hours to relocate us to another room. Although the third room was better, there was still a persistent mold smell. The staff were friendly, but lacked the professionalism and training to provide a good level of service. The food was also subpar, with limited choices and questionable freshness, even with the club upgrade. This was not our first time staying at an all-inclusive resort in Punta Cana, but it was by far the worst experience. While the hotel staff apologized for the inconvenience and made attempts to improve our stay, the overall experience remained disappointing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Excellent service and beautiful resort!
Stayed 6 nights in Jul 2024

10/10 Excellent

Leo

Stayed 7 nights in Sep 2024

10/10 Excellent

Oleksiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed in. Property super clean, beach clean, will comeback!
Stayed 5 nights in Sep 2024

10/10 Excellent

Imanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly amazing
Stayed 4 nights in Oct 2024

4/10 Poor

Kyla

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
This is not a luxury all-inclusive. The facility is nice. The food is below average bulk-made fare. It was difficult to communicate with local DR staff as they did not seem to understand any requests or seem acquainted with the hotel’s advertised services. Several times restaurants did not open for lunch as planned especially if it rained. We were left with no food options on several days. Then when we did get to eat items were very over cooked to the point of difficult to chew or virtually raw. My son and I were starving for almost a week! Constant expectation to tip for everything. Its DR, I get it but just inconveniencing because we had to make sure to have cash every time we left the room but the resort could not exchange for bills smaller than $20. We paid for a private pool family suite but the light never worked even after calling maintenance several times. Nothing at the kids club happens at scheduled time so my son got disappointed a few times because the activity he went there for didn’t happen. Overall, not worth the money. Not necessarily the resort’s fault, but the beach also looks nothing like the photos.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maddalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff on the the adults only side very pleasant. We enjoyed our stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Erica Isoken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2024

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very modern and clin . Staff very well trained and nice . Food was very delicious .
Stayed 7 nights in Sep 2024