Hotel Ilaia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ilaia

Living area
Exterior
Superior Double or Twin Room
Interior
Free daily full breakfast

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Cerro la Cruz Viewpoint
    7 min walk
  • Soltito
    1 min walk
  • Punta Arenas
    4 min walk
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    30 min drive

Room options

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Ilaia

Hotel in Punta Arenas with free breakfast and a 24-hour front desk
Dry cleaning, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Ilaia offers 8 accommodations with hair dryers and blackout drapes/curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Hotel Ilaia. During your stay, you're just a quick walk from Cerro la Cruz Viewpoint. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Punta Arenas hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM–11:00 AM

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 47 reviews" "
Rating 8 - Good. 5 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024

10/10 Excellent

Talia

Stayed 5 nights in Mar 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were terrific! Room was very tight but otherwise good.
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Royersford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, helpful and sincere.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Royersford

Stayed 2 nights in Mar 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent two nights at Hotel Ilaia en route to Antarctica and it was delightful! We loved everything about our stay, the warm hospitality, the decorative crafts, the tasty and healthy breakfast options, the quirky design, sky lounge, the view from our room, the excellent service, the music and overall peaceful and calm vibe. Wonderful and unique hotel. Highly recommended.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

shin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffers are very kind and professional .room was clean and quiet and warm.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Quaint interior and feeling very Scandinavian in it's decor. Cozy common areas. Beautiful view from rooftop lounge. Personal touch to breakfast. Overall wonderful small hotel. Would highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location - great staff
Stayed 1 night in Jan 2024

10/10 Excellent

Snehal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Made calls to find laundry facilities, made last minute dinner reservations. Made our stay very pleasant. Definitely recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

6/10 Okay

Claudia, Santa Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
This property is a bed and breakfast with limited service, no elevator and adequate but bare accommodations. It’s acceptable for a one night stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Recommended a wonderful restaurant. Rooms were immaculate and charming.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel with a unique room.
Great small boutique hotel. We stayed one night in Punta Arenas on our way from Puerto Natales to Santiago. The hotel has an amazing 3rd floor window room that overlooks the town an Magellan straight. They even have free wine to drink while you watch the sunset. Great value.
Stayed 1 night in Mar 2023