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Shari-La Island Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shari-La Island Resort

Interior entrance
Suite
Standard Room | Terrace/patio
Standard Room | Terrace/patio
Standard Room | Living area

Reviews

5.6 out of 10

Popular amenities

  • On private beach
    On private beach
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Coral Bay, Pulau Perhentian Kecil, 22300
  • Long Beach
    1 min walk
  • Romantic Beach
    1 min walk
  • Golden Sand Beach
    1 min walk
  • Redang Island (RDN)
    78 min drive

Room options

View all photos for Premium Room, 1 Bedroom

Premium Room, 1 Bedroom

Premium Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Fairfield By Marriott Kuala Besut

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (2)
The price is €64
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Fairfield By Marriott Kuala Besut

About this property

Shari-La Island Resort

Beachfront lodge for sun and fun
At Shari-La Island Resort, hit the private beach where you can enjoy snorkeling, then dine onsite at the restaurant.
Shari-La Island Resort offers 70 accommodations with air conditioning. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the lodge include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Shari-La Island Resort. During your stay, you're just a quick walk from Long Beach. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include luggage storage
  • Onsite recreation includes a private beach
  • Steps from Long Beach and Romantic Beach
  • Beach shuttle service available for a fee
Simply step outside to unwind on the lodge's beach. You'll be playing in the surf in no time with a ride on the lodge's beach shuttle (surcharge).

There's a restaurant on site. WiFi is free in public spaces.

For a fee, guests can enjoy breakfast daily.
Shari-La Island Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant

Things to do

  • Snorkelling

Family friendly

  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Private beachfront location

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 7:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access to this property is via a boat transfer from Kuala Besut Jetty (surcharge). Boat availability cannot be guaranteed in the month of November due to extreme weather conditions. Guests are required to contact the property 48 hours prior to arrival to arrange transfer.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 7:30 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Shari-La Island Resort Pulau Perhentian Kecil
Shari-La Island Pulau Perhentian Kecil
Shari-La Island
Shari La Island Resort
Shari-La Island Hotel Pulau Perhentian Kecil
Shari La Island Reort
Shari-La Island Resort Lodge
Shari-La Island Resort Pulau Perhentian Kecil
Shari-La Island Resort Lodge Pulau Perhentian Kecil

Shari-La Island Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 8 out of 42 reviews" "
Rating 2 - Terrible. 12 out of 42 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay on the island if you don’t want to pay £300 a night or stay in a hostel/cheap chalet. We were in one of the blocks. Don’t let this put you off! The rooms are beautiful, clean and have everything you need. We booked 3 nights and ended up extending our stay by 3 more…we could have happily stayed even longer. Coral bay is great, a few bars and places to eat, shops, movie nights and cocktails and wine at Ombak and of course access to dive/snorkel and water taxis. Plus at coral bay you get the most gorgeous sunsets and they have amazing places including a little secluded beach to watch the sun go down. It’s just a 10 minute walk to Long Beach which is more lively and nicer for sunbathing and swimming. The pool was amazing and we loved our night swims. We didn’t eat there except one breakfast which had everything you can imagine including noodles, curries and more - if that’s your thing! If we visit Kecil again we will hold not hesitate to book the Shari-La. The staff helped us book our return journey and also provided fresh towels etc on request delivering them to our room within minutes. Some people mentioned bugs - but basically if you leave food out the ants will find it! Apart from that a few cute gekkos who snuck in the bathroom window. But everything was clean, beds were super comfy, aircon was powerful, shower warm and we absolutely loved our stay.
Stayed 3 nights in Jul 2024

8/10 Good

CARLA

Liked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Mohamad Aidyl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Suriana

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
overall it was a good stay.
Stayed 2 nights in Aug 2020

8/10 Good

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.
Stayed 3 nights in Jan 2020

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay here again, even if you paid me.
I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone. There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral. We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't even stay at the property
Stayed 2 nights in May 2019

2/10 Terrible

Raviprakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service to worsen other shortcomings
Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Indah kabar dari rupa
Stayed 2 nights in Mar 2019

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but 'tired' looking resort.
Good hotel in a fantastic location, but like a previous reviewer stated, it is looking tired and in need of full refurbishment. The staff are extremely friendly and efficient and I thoroughly enjoyed my stay there.
Stayed 5 nights in Mar 2018

6/10 Okay

Antonio

Disliked: Staff & service
No service on that time!!!
Maybe the season was not start yet! So no service in the resort, no restourant, very simple breakfast.....
Stayed 5 nights in Feb 2018

2/10 Terrible

David, L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Clean basic accommodation near the beach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice private beach
I love this resort beach where I can teach my children to snorkelling in it's shallow crystal water. Nice sunset view too.

6/10 Okay

federico

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Aleix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. We would stay again.
Stayed 5 nights in Aug 2024

2/10 Terrible

Otto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij aankomst was de kamer niet klaar. Locatie op het eiland is onduidelijk. Alles is oud vervallen en kapot en het stinkt. Stroom valt regelmatig uit maar dat hoort bij het eiland. Badkamer lekte aan alle kanten, één groot waterballet. Kamer wordt tussendoor niet schoongemaakt, geen nieuwe handdoeken, geen nieuw wc papier en de vuilnis word niet opgehaald. Wifi werkt ook niet. Als dit hotel 20-40 euro per nacht kost zou het oké zijn, maar voor 120 euro per nacht is het veel te veel geld voor wat je krijgt.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

jose pedro

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
En su momento seria un alojamiento lujoso, pero ahora le falta mantenimiento. No limpian durante la estancia. La ubicación muy buena, junto al embarcadero y con acceso directo a dos playas. Las puestas de sol idílicas. El desayuno está bien, con muchos platos orientales.
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設は古いが、ロケーションは良い
朝7時半に到着したのに、すぐにチェックインして部屋に入れた。ホテルから歩いて行けるところに、カフェや食堂がありロケーションは良い。ホテル内にプライベートビーチがあり、シュノーケリングで魚や珊瑚礁を見ながら泳ぐことが出来る。 しかしWi-Fiはホテルのロビーでしかつながらないし、ドライヤーの貸し出し無し。
Stayed 3 nights in Sep 2019

2/10 Terrible

Maithé, St alban

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible j.ai même contacté vos services depuis là bas et m.apretre à faire une réclamation. Rats dans les chambres
Stayed 3 nights in Aug 2019