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ZonaZ Boutique Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZonaZ Boutique Hotel

Front of property
Point of interest
Point of interest
Courtyard
Courtyard

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen

Explore the area

Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    2 min walk
  • Playa de los Muertos
    3 min walk
  • Los Muertos Pier
    5 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    26 min drive

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Deluxe Townhome, 2 Bedrooms | Living area

Deluxe Townhome, 2 Bedrooms

  • 163 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Living area

Casa Maria Hotel Boutique & Gallery - Adults Only

Pool
Breakfast included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (510)
The price is €179
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Casa Maria Hotel Boutique & Gallery - Adults Only

About this property

ZonaZ Boutique Hotel

Adults-only Puerto Vallarta hotel in Romantic Zone with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a beach bar. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of ZonaZ Boutique Hotel's great location. During your stay, you're just a quick walk from Playa de los Muertos. Free breakfast, free WiFi in public areas, and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Zona Z Breakfast Bar, a café that serves local cuisine
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, aromatherapy, or body treatments at Zona Z Spa & Wellness
  • Amenities include a front-desk safe, conference space, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Playa de los Muertos and 4 minutes by foot from Bay of Banderas
  • Airport drop-off shuttle service available for a fee
ZonaZ Boutique Hotel offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the beach bar. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 155 square feet (14 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at ZonaZ Boutique Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee. A complete renovation of ZonaZ Boutique Hotel was completed in November 2019.

This 3.5-star Puerto Vallarta hotel is smoke free.

Guests are served free continental breakfast daily from 9:00 AM to 11:00 AM.
Zona Z Breakfast Bar - This café specializes in local cuisine.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available
  • Drop-off airport shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 9:00 AM–11:00 AM
  • 1 coffee shop/cafe
  • 1 beach bar
  • Coffee/tea in a common area

Restaurants on site

  • Zona Z Breakfast Bar

Things to do

  • Art gallery
  • Bike rentals
  • Bike tour information
  • Full-service spa
  • Outdoor pool
  • Private picnics

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (155 square feet)
  • Coworking spaces

Outdoors

  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Tile flooring in room

More

  • Beach towels
  • Renovated entire property – November 2019
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 52-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Local meal delivery service
  • Microwave
  • Paper towels
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person
  • Late check-out fee: USD 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
ZonaZ Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 141 reviews" "
Rating 8 - Good. 22 out of 141 reviews" "
Rating 6 - Okay. 4 out of 141 reviews" "
Rating 4 - Poor. 1 out of 141 reviews" "
Rating 2 - Terrible. 0 out of 141 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maher, sparks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Al

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricky to find
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Stayed 4 nights in May 2024

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room. Breakfast could be earlier and better, though.
Stayed 3 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Stayed 6 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BRAD

Stayed 9 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon. Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem. Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Stayed 4 nights in Apr 2024

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
129 steps
The room was super cute and definitely efficient use of space. I was curious about how many stairs there were since I saw reference to them in several other reviews, so I counted them. (91) from the street to where the hotels are located; (14) outside the hotel; (24) to get to 3rd foor. Total of (129) stairs. The funicular runs from 9am to 10pm, and that will save you the (91) stairs if you use it. I only used it (3) times the whole week of running around, but I had to psyche myself for the walk up each time I returned to the hotel. lol. Great restaurants nearby. Coffee shop for breakfast has sweet energy. Initial tour of room was excellent and a nice personal touch. Loved having OXXO nearby at top of hill for bottled water, etc.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2024

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sayantan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great people, good service, nice rooms and a pool and convenient enough if you wait for the funicular or are fit enough to take the stairs to get quick access to the main street.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brett

Stayed 4 nights in Mar 2024

10/10 Excellent

Louis-Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in PV. Very convenient and safe location. Clean room and well-maintained hotel. Up a small hill (with stairs) to get to the beach but with a funicular available until 10pm to get you up and down for free. Very friendly staff at the hotel. Comfy bed, everything we needed was available in the room and good wifi connection. Would definitely go back.
Stayed 6 nights in Mar 2024

8/10 Good

Tsz Kin

Stayed 9 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay at Zona Z for 5 nights. The room had everything that we needed and was perfect for the 2 of us. Our balcony was a great addition and we loved spending time on the loungers outside the pool. All of the staff that we met and talked with were very helpful. We also loved the location. Its a short walk to the "scene" but quiet at night and we didnt feel like we missed out on anything. Also, easy access to the beach. And the provided beach towels and beach bag were so perfect!!
Stayed 5 nights in Feb 2024