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Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite, 2 Double Beds | View from room
Exterior
Aerial view
Exterior
Private kitchen

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Puerto Vallarta
  • La Isla
    3 min walk
  • Cluck & Co.
    1 min walk
  • Puerto Vallarta Bus Terminal
    8 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    16 min drive

Room options

View all photos for Superior Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 92 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel with free parking, near Cruise Ship Terminal
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This aparthotel has 50 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.
  • Each apartment offers cable TV, a rainfall shower, and a ceiling fan
  • Free WiFi
  • Free self parking
  • Breakfast is offered for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Children's pool

Dining

  • Breakfast available for a fee

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Shampoo
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Soap

Entertainment

  • 32-inch TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • MXN 300 per pet per night
  • 2 total pets
  • Welcoming cats and dogs only

Suitability/Accessibility

  • No lifts
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the boardwalk
  • Near the airport

Things to do

  • Surfing/body boarding nearby
  • Hiking/biking trails nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Golf nearby
  • Whale watching nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 50 rooms
  • 6 floors
  • 7 buildings
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 759 reviews" "
Rating 8 - Good. 280 out of 759 reviews" "
Rating 6 - Okay. 160 out of 759 reviews" "
Rating 4 - Poor. 67 out of 759 reviews" "
Rating 2 - Terrible. 54 out of 759 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jul 2024

10/10 Excellent

Don

Travelled with family, Travelled with pets
Fun friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Julian, Oroville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent small place that is close to many restaurants and stores.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leisha

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Cleanliness
Quiet and family friendly. Outdated property and poor AC and TV programming
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Stayed 4 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Mixed Bag
Very much a mixed bag. The grounds and pool are beautiful but the rooms are dated to say the least. The Wi-Fi router in my room didn't work and using others was spotty at best. I had to fiddle with the input selection on the TV to get it to display.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An older property but good location. Staff were very attentive
Stayed 7 nights in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, room comfort
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra, Cranbrook

Stayed 3 nights in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness
Trip
Enjoyed our stay except for the wifi which was very poor
Stayed 16 nights in Jan 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Beautiful grounds and pool. Everything taken care of very well. Have stayed here 6-7 times and keep returning because of the friendly staff and quiet atmosphere.
Stayed 10 nights in Jan 2024

6/10 Okay

Jackie

Travelled with family
Not very pet friendly
For a "pet friendly" hotel this place is not very pet friendly. No dogs allowed in the pool area, even on leash. What are you supposed to do with your dog if you want to use the pool? Room was also very in need of a remodel.
Stayed 2 nights in Jan 2024

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tlazo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Chimena

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lynda

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

oswaldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Sarai

Travelled with family
The swimming pool not work and the room small old just the first floor it’s little better we need going upstairs so hurt for my mom I need pay more money for change the room never go back never
Stayed 3 nights in Nov 2023

10/10 Excellent

Alberto

Travelled with partner
Safe
Stayed 2 nights in Nov 2023