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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Couples treatment room(s), hot tub, body treatments, aromatherapy
On the beach, beach umbrellas, beach towels
Superior Premium Room | Water view
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Los Muertos Pier
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Playa Los Arcos Hotel Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with hot stone massages, reflexology, or body scrubs at Spa Holistic
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the restaurant and the clean accommodations
  • Steps from Playa de los Muertos and Los Muertos Pier
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Hot tub

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 492 out of 1156 reviews
Rating 8 - Good. 319 out of 1156 reviews
Rating 6 - Okay. 170 out of 1156 reviews
Rating 4 - Poor. 94 out of 1156 reviews
Rating 2 - Terrible. 81 out of 1156 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David D., Penticton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, in all departments, were absolutely excellent. Friendly and helpful. Room was recently renovated and very clean. Great location in the heart of old Puerto Vallarta. Genuine Mexico. Great beach right in front of hotel with great beverage service. Vendors on beach very respectful. If you said “no gracious” they smiled and moved along. Would highly recommend this property. David & Michelle
Stayed 10 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Orshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities
I have been staying at this hotel for many years and I like everything about it
Stayed 3 nights in Sep 2024

2/10 Terrible

María

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Diez de diez, muy buen servicio al cliente definitivamente volvería a visitar este hotel
Stayed 6 nights in Oct 2024

6/10 Okay

Candice

This was fine for one night but I’m very glad it wasn’t more than that. The lobby and outdoor area and pool are beautiful. The room I stayed in was not. It was VERY outdated and bare bones. The bed was comfortable at least but there was loud music until late at night and there were many, many thumps and bumps in the night which kept both me and my friend up. The beach area is all right. It is a very busy beach with many vendors approaching you ALL the time. The water at this beach is not clear at all and is very silty. The hotel is in a central location which is nice for eating out, but again, it’s a very busy area. Overall I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 3 nights in Oct 2024

10/10 Excellent

Jan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for DOD celebrations and Halloween events. Accessible; appeared secure and well monitored. Walkable; convenient; good amenities. Enjoyed all inclusive option and beach front access; view; service, etc. Absolutely - ALL. Thanks much!
Stayed 5 nights in Oct 2024

6/10 Okay

Angelica

Good location….need update in the bathrooms
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nice trip overall, but since my room was booked through hotels.com, I was received the worst room in the hotel--street view, but the windows didn't open. Room had an overwhelming smell of mildew.
Stayed 5 nights in Oct 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. 10/10 location.
Stayed 9 nights in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
The area is very nice, our biggest concern was the staffs willingness to help, be friendly and demanding tips when we were tipping already. We had to request multiple times/days to get our room clean, receive our complementary water, and when dinning waiting or having to find ourself something as simple as napkins or cutlery to eat. The pool area is a bit small too especially when kids are playing, it makes it a bit difficult to relax and the adult pool is very small and many times there was kids in it as well and the staff would do nothing about it. The plus was that the food was very goods, it was relatively clean, and the few staff members that were helpful really helped make our trip special.
Stayed 8 nights in Oct 2024

6/10 Okay

Cristina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hair condition is not excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Imelda

Liked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the relaxed vibe and close proximity to restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Lonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 3 nights in Oct 2024

6/10 Okay

Margarita

Travelled with partner
Liked: Staff & service
Front desk was not very friendly at check in
Stayed 7 nights in Oct 2024

10/10 Excellent

Ivan Candelaria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely staying again at this location, we had a great experience, staff really friendly
Stayed 7 nights in Oct 2024