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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
On the beach, beach umbrellas, beach towels
Couples treatment room(s), hot tub, body treatments, aromatherapy
Superior Premium Room | Water view
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Playa de los Muertos
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Playa Los Arcos Hotel Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, hot stone massages, or manicures and pedicures at Spa Holistic
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Playa de los Muertos and a 1-minute drive from Bay of Banderas
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Hot tub

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1147 reviews" "
Rating 8 - Good. 321 out of 1147 reviews" "
Rating 6 - Okay. 171 out of 1147 reviews" "
Rating 4 - Poor. 91 out of 1147 reviews" "
Rating 2 - Terrible. 79 out of 1147 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok
Stayed 3 nights in Oct 2024

8/10 Good

Lucy

Travelled with partner
Liked: Staff & service
old buildings with mexican architecture. Buffet food got a little boring but we also went out for some meals. Staff was awesome. Sure we tipped which was much appreciated. Location, location, location. Right in the middle of the Romantic Zone
Stayed 7 nights in Oct 2024

8/10 Good

Felix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick walk to the corner market, where you can buy water and beer. Down Basilio Badillo you got Freddy’s Tuscan for breakfast, panchos tacos for late lunch by, Starbucks. This hotel has everything close by.
Stayed 4 nights in Oct 2024

8/10 Good

Colleen

Stayed 6 nights in Sep 2024

6/10 Okay

Adriana, Reno

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is overcrowded. A lot of small children screaming and playing.. which is what they should do.. but nowhere to just relax. Noisy all the time.. only one restaurant with the all inclusive package.. food was ok.. not a lot of options. Service at restaurant terrible. I always had to flag someone down for a beverage. Sometimes the servers just standing around in a huddle talking and joking, while I waited for someone to assist.. I had 2 alcoholic beverages the entire time I was at the hotel. Bar by the pool always busy and always had to wait. Alcoholic drinks were not very good. ate outside the resort most of the time. Better service. I paid all inclusive.. not worth it.. Front desk staff not friendly at all..the place is older but clean. Never had hot water and the water pressure was really low. Always a line at the front desk when I wanted to report an issue..Elevator went up to I think the 3rd floor?(2nd? Can’t remember ) Then I had to climb a couple of set of stairs to get to our room.. rooms need some work.. great view from our little balcony.. Would not stay here again..
Stayed 3 nights in Jun 2024

8/10 Good

Leticia

Stayed 3 nights in Sep 2024

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only feedback is there was no wifi in the rooms or coffee in the rooms.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alberto Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good AC. Room was a little dated. Small plumbing issue. Friendly staff. Beautiful pools and excellent restaurant. Overall a good experience.
Stayed 2 nights in Oct 2024

8/10 Good

Rosa

Stayed 7 nights in Sep 2024

6/10 Okay

Mary Beth, Sparks

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was expecting much better! No mini bar as stated. No hot water. Doors didn't fit right! Just disappointed
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the people are so nice
Stayed 4 nights in Oct 2024

4/10 Poor

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No power no water
Stayed 5 nights in Sep 2024

4/10 Poor

Alexsis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Kids pool was nice, food was decent and the restaurants in the area were good. Walkable to el malecon. Power went out our last day, scorching hot inside our room, couldn’t sleep comfortably or even take a shower to be comfortable on our flight. Rooms were not very nice
Stayed 4 nights in Sep 2024

8/10 Good

Carla Chavez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Playa Los Arcos is our favorite place to stay in Puerto Vallarta!! It is in a great location and a great price. We stayed in remodeled rooms and they were great!! The food has improved since the last time. The beach has eroded a lot, so its really rocky. Some of the property does need some improvements.
Stayed 7 nights in Sep 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 7 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We've come to this hotel probably 8 times in the last 8 to10 years.We like it here it's quiet
Stayed 7 nights in Sep 2024

8/10 Good

Raul y Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables muy buen servicio
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Luis A

Travelled with family
Lack of commitment and communication.
Stayed 5 nights in Sep 2024

6/10 Okay

Leticia

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Over al a decent place to stay
Stayed 3 nights in Sep 2024

8/10 Good

German

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family resort. Only complaint was not enough tables in shade areas & ppl would claim them & then not sit at them for hours. Plus only having 2 pool staff who were run off their feet so waiting for food & drinks too a long time. Otherwise great location & fun activities for kids.
Stayed 8 nights in Sep 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are outdated, the smell of mold and humidity is horrible! Towels are old and stained. No body wash towels, no lotion, no body wash, the soap and shampoo are not good quality. The pool,restaurant and bar are ok. Access to the beach is great. The customer service is ok, definitely didn’t feel appreciated at check-out and will not be returning.
Stayed 4 nights in Sep 2024