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Los Arcos Suites

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Exterior
Front of property
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Kitchen
    Kitchen

Explore the area

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Playa de los Muertos
    1 min walk
  • Los Muertos Pier
    3 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Aerial view

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4.2 out of 5, Very good, (1010)
The price is €77
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Emperador Vallarta Beachfront Hotel and Suites

About this property

Los Arcos Suites

Beach hotel near Playa de los Muertos
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Kitchenette
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Griddle
  • Kitchenette
  • Fridge
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1027 reviews" "
Rating 8 - Good. 384 out of 1027 reviews" "
Rating 6 - Okay. 147 out of 1027 reviews" "
Rating 4 - Poor. 52 out of 1027 reviews" "
Rating 2 - Terrible. 37 out of 1027 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, facilities and neighbouring hotels linking together was good. Staff were fantastic. Bed was comfortable, room was dated but functional but great for the price. Location was amazing and close to bars, restaurants and the beach.
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

JILLIAN, Taos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the hotel is old fashioned, perfectly located by great restaurants. They have staff who have worked here for years, always friendly and helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Los Arcos is a moderate hotel: has all the basics one needs. The buffet breakfast is excellent. Location is excellent (in the heart of the Romance Zone, walkable to the "Center"). Has very good U.S. cable t.v. selection. Staff are super helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Diana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Customer service was good. Staff was attentive, but very slow check in.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Air conditioner too load Bed too hard
Stayed 3 nights in Jul 2024

6/10 Okay

Erin Gay Marion

Travelled with family
Liked: Cleanliness, staff & service
Property is fine for what it is. We were upgraded to a suite for free. Which are large rooms with a kitchenette. One of our rooms had a musty smell. We had a power outage in the night for 3 hours, nobody did anything, nobody checked on us, I had to sent my husband down at 3 am and someone came an reset the breaker. In Canada or the US you would give a free breakfast or something for this type of issue. My husband has a sleep machine and it’s hot as F so laying there without power for three hours when it was only a breaker issue sucked. Also the fact you can’t use the pools between the 3 los acros owned pools is lame and not what I heard on the internet.
Stayed 6 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Lorena

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mold mold mold!!! I need a refund I’ve emailed and messaged have not got a call or answer!!
Stayed 4 nights in Jul 2024

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could care less
Stayed 7 nights in Jul 2024

6/10 Okay

Paul

Disliked: Amenities
Toilet almost fell over when using. Very unsafe!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruby

Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a dated property but rooms & common areas are super clean and functional. Our room had a balcony with sea views so that was nice. Location is also excellent for Los Muertos beach access and shopping & dining.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel Andres

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2024

8/10 Good

Diego, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Conveniently located in the heart of Zona Romantica within walking distance of the beach, restaurants, bars, clubs. Rooms do need a bit of remodeling.
Stayed 4 nights in May 2024

4/10 Poor

Thomas Andros

Disliked: Cleanliness, staff & service, amenities
Rude desk staff
Stayed 4 nights in May 2024

2/10 Terrible

TIMOTHY JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Valur
Great location and price. Super breakfast At the parent hotel on the beach.
Stayed 4 nights in May 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very restful stay.
Stayed 6 nights in May 2024

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the all inclusive, it’s worth it.
Stayed 4 nights in May 2024

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Very beautiful resort! Our stay was nice and quiet. The bed was extremely comfortable and the room was spacious. The All Inclusive option was fantastic, being able to have savory meals at the sister resort! I highly recommend if you are looking for a quiet, quaint resort, yet very close to the beach!
Courtyard/pool area
Stayed 2 nights in Apr 2024

8/10 Good

Bradley, Lethbridge

Liked: Property conditions & facilities
Room was very clean and spacious. Would be nice if Hotel had a small bar with snacks like Suzana across the street. Also would be nice if coffee was available all day.
Stayed 13 nights in Apr 2024