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Krystal Vallarta - All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
On the beach
Terrace/patio
Exterior

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    10 min walk
  • La Isla
    11 min walk
  • Puerto Mágico
    11 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    11 min drive

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Krystal Vallarta - All Inclusive

On beach with 3 outdoor pools, near Cruise Ship Terminal
Spend the day playing on the beach then return to dine at one of Krystal Vallarta - All Inclusive's 4 restaurants.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Playa de Oro. You'll find features like free WiFi in public areas, plus 3 outdoor pools and 4 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Aquamarina, a buffet restaurant that serves Regional cuisine
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a gym
  • 14 minutes by foot from Cruise Ship Terminal and a 5-minute drive from Malecon
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The business-friendly Krystal Vallarta - All Inclusive also features pool umbrellas and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located on the beach and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Cinque Terre - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Kamakura - Onsite theme restaurant. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Cinque Terre
  • Kamakura
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference space (11819 square feet)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 133 out of 562 reviews" "
Rating 8 - Good. 131 out of 562 reviews" "
Rating 6 - Okay. 116 out of 562 reviews" "
Rating 4 - Poor. 89 out of 562 reviews" "
Rating 2 - Terrible. 93 out of 562 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reynaldo

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right, due to, active construction on the property. However, all staff members were superb, especially at the food service areas. Also, walking outside the property is safe and plenty of restaurants nearby and a mall. It was a good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and convenience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Liliana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deje comentario en el mensaje.
Stayed 5 nights in Aug 2024

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service
Went during August and none of the A-La-cart restaurants were open, buffet had very limited selection as well. Everything in the gym was broken. Everything else was good
Stayed 11 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Disliked: Staff & service
I don’t know what they mean when they sale a Felix room. No above that a standard room. Mini bar completely empty
Stayed 4 nights in Aug 2024

8/10 Good

Raya Diamond

Stayed 8 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
New building is nice but door to balcony not working plug toilet all the time, other areas and restaurants outdated, very dirty beach
Stayed 2 nights in Aug 2024

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap price is noticable. Good hotel overall but needs work.
Stayed 5 nights in Aug 2024

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet needs more variety and some improvement.
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTOR, Franklin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel de esta yendo por la coladera.
Stayed 3 nights in Jul 2024

10/10 Excellent

Esmeralda saldana

Travelled with partner
Liked: Amenities
Muy bonito y muy amables
Stayed 3 nights in Jul 2024

10/10 Excellent

Romina Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The property was very beautiful and clean. Food was amazing and there were many different options to choose from. Pools and beaches were lovely. Lots of things to do around the property and it is a very walkable area.
Stayed 6 nights in Jul 2024

4/10 Poor

Julien Andre

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired hotel would not stay here again
Stayed 4 nights in Jul 2024

6/10 Okay

Julien Andre

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Travelocity needs to get updated photos for this property. It looks nothing like the photos online. The pools and beach area were very dirty. The loungers were dirty, the restaurants that were all supposed to be open, were not. Only really saw two open restaurants. One was decent but the one by the pool was questionable. The drinks were unidentifiable ask for a margarita and got mostly Fresca. All the drinks were bad so we just didn’t drink there. Breakfast buffet was good at Aquamarina. Dinner at same was good if it were Mexican food. Rooms were bare minimum but clean. A/C was questionable in some rooms and excellent in others. We had 3 rooms, one was great the other OK and the 3rd we had to go buy a fan and didn’t have a lamp. Overall I would not stay here again as this hotel is very tired. The staff on the other hand was very accommodating and courteous as all Mexican nationals are and which is why I enjoy going to Mexico. Also, the river was next to the hotel. So when it rained in the mountains, the water looked like chocolate in the bay right in front of hotel. It took a couple days to get back to normal. This couldn’t be helped but do not recommend staying at a hotel where the river is close. This was my first trip to Puerto Vallarta, this has not deterred me from coming back. I would just need to choose a newer and all adult hotel closer to if not in Zona Romantica. But I heard there’s a river down that way too but we didn’t see any brown water that way.
Stayed 4 nights in Jul 2024

10/10 Excellent

IRENE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service love the place
Stayed 4 nights in Jul 2024

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Sandra from the front desk helped us a lot, it made the whole experience better.
Stayed 7 nights in Jun 2024

10/10 Excellent

Delma

Liked: Amenities
Clean
Stayed 6 nights in Jul 2024

6/10 Okay

Vianey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We as family of 5 were very disappointed in our stay. The pool was crowded and had green dirty water. Never pools seats available. Also, was dirty cups and food around the pool area. There was vomit in the pool and no one was there to clean it up. The restrooms by the pool area and restaurants are dirty every time we used them. We won’t stay here ever again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alberto, LAS VEGAS

Stayed 5 nights in Jun 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome! They were so kind and always attentive, loved the pools for the kids the water slide was fun. There was a great variety of food in the buffet and the customer representitive Sandra was so nice and helped us out a lot during our stay A for the work.
Stayed 7 nights in Jul 2024

8/10 Good

Rosa M

Travelled with partner
Liked: Staff & service, amenities
Staff was very friendly. Property needs repairs
Stayed 4 nights in Jun 2024

4/10 Poor

Raquel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room walls were leaking and the electrical outlets and lights were flickering as a result. Felt unsafe and we had to move. The WiFi didn’t work for half our trip either. The property was also way older than shown in the pictures. It did not feel like a resort vacation. Expedia advertised 4 restaurants on site and a snack bar which convinced us to pick this resort and spend way extra and buy all inclusive but only 1 restaurant and a snack bar with the same food was available. We would not have spent so much for all inclusive if Expedia had accurate information about the property.

4/10 Poor

Rebecca

Stayed 6 nights in Jun 2024