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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio
Exterior
On the beach

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪11 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • All-inclusive
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3.6 out of 5, Good, (1006)
The price is €195
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includes taxes & fees
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About this property

Krystal Vallarta - All Inclusive

On beach with 3 outdoor pools, near Cruise Ship Terminal
Spend the day playing on the beach then return to dine at one of Krystal Vallarta - All Inclusive's 4 restaurants.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Playa de Oro. You'll find features like free WiFi in public areas, plus 3 outdoor pools and 4 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Aquamarina, a buffet restaurant that serves Regional cuisine
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a gym
  • 14 minutes by foot from Cruise Ship Terminal and a 5-minute drive from Malecon
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The business-friendly Krystal Vallarta - All Inclusive also features pool umbrellas and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located on the beach and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Cinque Terre - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Kamakura - Onsite theme restaurant. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • Cinque Terre
  • Kamakura
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 173 out of 677 reviews
Rating 8 - Good. 149 out of 677 reviews
Rating 6 - Okay. 140 out of 677 reviews
Rating 4 - Poor. 107 out of 677 reviews
Rating 2 - Terrible. 108 out of 677 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los eventos que hacen en el hotel se me hizo una parte muuy interesante, Lo que no me gusto cuando llegamos al hotel no salio nadie a ayudar con las maletas
Stayed 2 nights in Nov 2024

2/10 Terrible

Iwona

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very poor quality food. Public areas very dirty. No hair dryer in room.Closet storage not for 5-7 days.No mirror in the room to check the look.Beach furniture sticky and never been cleaned.Not recommend this hotel and it’s not 4 star for sure. It’s more like motel to me and should not be advertised as all inclusive.Very disappointed with reviews which are not honest and not true.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy and friendly
Stayed 5 nights in Nov 2024

2/10 Terrible

Benjamin, riverside

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick over-nighter in PV
Only stayed one night otw to the airport to see some friends. Nice beach access and several pools. Food was as expected for a 3 star rated place. Very friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

MARIO

Disliked: Staff & service, property conditions & facilities, room comfort
Poot service
High rates, old facilities, no services around the pool and the beach. No respect for the pool guidelines.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!!!!
I WILL NEVER STAY AT THIS HOTEL AGAIN. IT WAS THE RUN DOWN THE PICTURE ARE NOT
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Travelled with group
Disliked: Amenities
TERRIBLE!! Nothing looked like in the pictures in Expedia. Property is very old and rundown. There is construction everywhere in the property. It was very hot in puerto Vallarta with extremely high humidity and the only functioning indoors restaurant had no air conditioning. Nothing in the gym worked. Food was mediocre at best. Tv in the room never worked and they never got it fixed. Ruined my vacation.
Stayed 8 nights in Oct 2024

2/10 Terrible

Latochia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Nav

Liked: Cleanliness, room comfort
A mod level 3.5 star resort with good quality food.
Stayed 1 night in Sep 2024

8/10 Good

Alandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me and my boyfriend stayed here for 5 days 4 nights. We got the deluxe sea room, which I have to start by saying had the most BEAUTIFUL view. The room itself had a large king sized bed, a TV with a few English Chanel’s, and a nice rainfall shower. The only downside was the sink didn’t properly drain so water and debree built up during our stay. The customer service at this resort is phenomenal. When you book with Expedia, they give you a separate wristband than the other guests, and prioritize your check in and check out so you don’t have to wait in line. And they even brought a dessert up to our room for no reason, it was delicious and very kind. The servers and bartenders were so kind to us as well. 10/10. The downside to the resort was the construction going on- but it wasn’t noisy. Luckily they had barriers so you couldn’t see it much. The food at the resort was mid. The fish and ceviche was really good, and the fruit was very fresh. they did some “western” style foods which were not my cup of tea. Fries were soggy. The pasta had a weird flavour too it- but I might just not be used to Mexican dairy products. But overall decent for the price 6/10. However me and my boyfriend came late to breakfast and the staff went out of their way to cook us FRESh breakfast if whatever we wanted. Best pancakes I’ve had. 10/10 The beach out front was lovely and so was the pool! Along with the guy who runs the pool activities was AMAZING to us and super friendly. 10/10
Stayed 4 nights in Sep 2024

10/10 Excellent

Reynaldo

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right, due to, active construction on the property. However, all staff members were superb, especially at the food service areas. Also, walking outside the property is safe and plenty of restaurants nearby and a mall. It was a good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and convenience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Liliana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deje comentario en el mensaje.
Stayed 5 nights in Aug 2024

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service
Went during August and none of the A-La-cart restaurants were open, buffet had very limited selection as well. Everything in the gym was broken. Everything else was good
Stayed 11 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Disliked: Staff & service
I don’t know what they mean when they sale a Felix room. No above that a standard room. Mini bar completely empty
Stayed 4 nights in Aug 2024

8/10 Good

Raya Diamond

Stayed 8 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
New building is nice but door to balcony not working plug toilet all the time, other areas and restaurants outdated, very dirty beach
Stayed 2 nights in Aug 2024

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap price is noticable. Good hotel overall but needs work.
Stayed 5 nights in Aug 2024

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet needs more variety and some improvement.
Stayed 3 nights in Aug 2024