Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Beach bar
Poolside bar
Swim Up King(18+only)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Air conditioning

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 44 sq m
  • Sleeps 3

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 44 sq m
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

Double

  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 44 sq m
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features like free self parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the spa tub
  • Indulge with facials, deep-tissue massages, or reflexology at Vita Mar Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and volleyball
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Bay of Banderas and a few minutes from Malecon
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Casa Grande
  • Blaze
  • Pureza
  • Melanzane
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Outdoor tennis court
  • A hot tub
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12296 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1265 reviews" "
Rating 8 - Good. 254 out of 1265 reviews" "
Rating 6 - Okay. 109 out of 1265 reviews" "
Rating 4 - Poor. 59 out of 1265 reviews" "
Rating 2 - Terrible. 41 out of 1265 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very friendly. Would come back again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael David, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Toni Lynn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Nathan A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and the food was delicious
Stayed 5 nights in Oct 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, room comfort
Beware: Staff Fails to Secure Guest Belongings
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame. To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest. If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Stayed 3 nights in Oct 2024

8/10 Good

Kinita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was under under renovation, our room was clean, fairly quiet relax. The best food is in the buffet by far. Different options for pools. We did stay on the 20th floor and the penthouse was above us and had a leak, but the staff was quick to move us an accommodating. As soon as you check in, there is a push for sales for Hyatt program . They will give you a free spa or something like that if you’re interested.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kobe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Amazing food. Only thing wrong was the construction going on and the loud noises.
Stayed 4 nights in Oct 2024

10/10 Excellent

BRIAN

Travelled with partner
Liked: Amenities
Everything
Stayed 6 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Min Young

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here my girlfriend, we had a wonderful time. Location was perfect; nice private, quite beach. All the staffs were welcoming and friendly. Food was great, all the restaurants are very clean and the drinks were 10/10. Also want to give a shoutout to the cayak instructor Kevin! He was very friendly and made our time very special and unforgettable. Me and my girlfriend are seriously considering having our wedding here. Thanks everyone for the hospitality! We’ll be back soon!
Stayed 4 nights in Oct 2024

8/10 Good

Keith

Stayed 2 nights in Sep 2024

6/10 Okay

F.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was great, a lot of construction happening all around us so the constant banging of machines and tools going on was a bit overwhelming. Other than that great location.
Stayed 3 nights in Oct 2024

8/10 Good

KRISTIE LEE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, always tended to your needs, rooms very clean, beautiful views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Paymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with an amazing private beach. We had a great time and we would absolutely come back. Just avoid the timeshare presentation!
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

6/10 Okay

Tracey

Stayed 3 nights in Sep 2024

8/10 Good

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely property. Kind of loud with constant thumping music from the pool areas. Really good food.
Stayed 5 nights in Sep 2024

8/10 Good

Rosita

Stayed 4 nights in Sep 2024

6/10 Okay

Elisabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer service from the majority of the staff was excellent. The property is very dated and is under renovations. The quality of food was extremely disappointing. The drinks even in the Club area are watered down drastically . We have stayed at other Hyatt properties and I would say this definitely does not rate as a 4 star. What is good is the private beach and the cleanliness of the beach. Not a lot of vendors arrive and it’s very quiet.
Stayed 4 nights in Sep 2024

10/10 Excellent

Grigoriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a dream! The views from every room are spectacular, the service is outstanding, and the staff was extremely attentive. This is my second time staying at this resort, and I would come again! Highly recommend! Thank you VentureOut bookings & the Hyatt Ziva for my beautiful stay.
Stayed 3 nights in Sep 2024

8/10 Good

Nedra

Travelled with partner
Liked: Cleanliness, amenities
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Josue

Travelled with family
Liked: Amenities
Property is well kept. Beautiful. Nestled in the hills of Varllata. All inclusive. Food was good and drinks good. Beach is clean. I would recommend this place to everyone.
Stayed 5 nights in Sep 2024

8/10 Good

Maria Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is really good!
Stayed 3 nights in Sep 2024

4/10 Poor

Mallory

Stayed 7 nights in Aug 2024