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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Swim Up King(18+only)
Lobby
Beach bar
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

View all photos for Double

Free minibar, in-room safe, desk, iron/ironing board

Double

  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, (1003)
The price is €483
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Velas Vallarta Suites Resort All Inclusive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features like free self parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, detox wraps, or reflexology at Vita Mar Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and volleyball
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute drive from Malecon and a few minutes from Bay of Banderas
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Casa Grande
  • Blaze
  • Pureza
  • Melanzane
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Outdoor tennis court
  • A hot tub
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12296 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1289 reviews
Rating 8 - Good. 258 out of 1289 reviews
Rating 6 - Okay. 114 out of 1289 reviews
Rating 4 - Poor. 59 out of 1289 reviews
Rating 2 - Terrible. 42 out of 1289 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great food options. The beach was clean and swimmable.
Stayed 5 nights in Nov 2024

10/10 Excellent

julie ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the room magnificent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Stayed 7 nights in Oct 2024

8/10 Good

Mark Robert

Travelled with family
Liked: Staff & service, amenities
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Stayed 6 nights in Oct 2024

8/10 Good

Mario Di

Stayed 4 nights in Oct 2024

8/10 Good

Natalia Lea

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Avedis

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing
Stayed 4 nights in Oct 2024

10/10 Excellent

Vidal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff, and beach was amazing
Stayed 4 nights in Aug 2024

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service
Had an excellent stay at the Hyatt Ziva Puerto Vallarta! The resort itself was beautiful, with stunning views and plenty of activities to enjoy. While a few amenities were closed, which was a bit disappointing, the overall experience made up for it. The bed wasn’t as comfortable as expected, but the exceptional service from the staff really stood out. Special thanks to Fernando, Kevin, Sergio, and Rodrigo, who went above and beyond to make our stay memorable. Highly recommend for a relaxing getaway, especially if you appreciate attentive service!
Stayed 10 nights in Oct 2024

10/10 Excellent

Samantha Dafne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and great service
Stayed 3 nights in Oct 2024

6/10 Okay

Sharisse

This property was ok, just ok. The food was average (buffet items were often cold) the service was fair (room service got order wrong, often felt ignored at restaurants by waiters). Did not like the sales pitch upon checkin for timeshare like opportunity. There was construction happening everywhere on grounds, which I must have missed or it wasn’t communicated. The setting was beautiful so there’s that. All in, it was fine.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a beautiful stay!
Stayed 2 nights in Oct 2024

8/10 Good

peer

Stayed 5 nights in Oct 2024

10/10 Excellent

Jerry Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fan5astic
Stayed 10 nights in Oct 2024

8/10 Good

Dzung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 4 nights in Oct 2024

8/10 Good

VY

Travelled with group
Beautiful beaches, clean and nice beach chairs, clean pools
Stayed 4 nights in Oct 2024

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fist time in hotel ziva Puerto Vallarta and it was fantastic. The hotel is very clean. The food is very good with lots of different food choices . The staff are amazing and made sure we were always taking care of. During our stay we had the pleasure to meet Damon and Fernanda, representatives for the Playa collection. Fernanda and Damon are so friendly and easy to talk to. Damon even went above and beyond to help us ship a package back home. We are so glad to have met such good people. We will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arcelia

Stayed 3 nights in Jul 2024

10/10 Excellent

Jon Michael, Wichita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach that is accessible only to Ziva guests. Great food and excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! We had great service, and everything was clean. The food at the buffet and restaurants exceeded our expectations! Salvador in the entertainment department stood out for going above and beyond doing his job, as well as Kevin the lifeguard. Thank you for having us, we will be coming back!
Stayed 6 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit to this property. The people here are so friendly and attentive. And the property is beautiful! Best beach in PV!
Stayed 6 nights in Oct 2024