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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Standard Doble
Reception
Interior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪6 min walk‬
  • Playa de los Muertos
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble

Standard Doble

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard

Standard

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
An outdoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hotel Portonovo Plaza Malecón. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Malecon and a 1-minute drive from Bay of Banderas
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Portonovo Plaza Malecón. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Vallarta hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mohamed Haliek, Surrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was terrible no internet working in the room always go to lobby, I book two twin bed they gave us single bed , room weary noise , shower door broken mainly in the hotel no one speak English
Stayed 2 nights in Jan 2025

10/10 Excellent

Israel

Stayed 1 night in Dec 2024

4/10 Poor

Edgar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, there was hair in the bed sheets and all over the floor. It felt very dirty.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good the breakfast was ok close to everything to the melicon and grocery store right across the street.
Stayed 2 nights in Jan 2025

6/10 Okay

Francisco

Stayed 3 nights in Jan 2025

6/10 Okay

Francisco

Travelled with family
Disliked: Cleanliness
They didn’t clean my room one day and days they did it was at 5 pm
Stayed 2 nights in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet connection was terrible!
Stayed 4 nights in Dec 2024

6/10 Okay

Dudley

Liked being by the beach and Malecon. Nice area lots of good food opportunities.
Stayed 1 night in Jan 2025

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyrone, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. The hotel is located in the center of all the action.
Stayed 1 night in Jan 2025

2/10 Terrible

Griselda

Stayed 3 nights in Nov 2024

10/10 Excellent

Phithizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location!
Excellence: Rooms and the entire hotel are extremely clean beyond my expectations. Tasty breakfast everyday. Location, location, location: near the beach, restaurants, shops for souveniors, the Malecon is within walking distance and a lot of other activities. Staff: Kitchen staff, housekeeping and even the front office staff are great people. Areas of improvement: The room had no refrigerator and a safe. I am not sure if it was the room I chose or this was true everywhere. Check the details before booking as I had assumed the fridge came with the room. The internet did not work in the room either so if you are teleworking, this may not be the best choice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ranbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Arliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi is terrible when you’re back in your room. Very good breakfast. The senyoras cooked very good corned beef with potatoes! Staff are nice and accommodating. Loud noises at night from downtown cars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one was friendly & was located where we wanted to be
Stayed 1 night in Dec 2024

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Exactement répondu à mes attentes
Cet hôtel à repondu à mes attentes. Bien situé. Bien reçu, par le personnel (souriants et acceuillants)
Stayed 15 nights in Nov 2024

10/10 Excellent

FEDERICO

Travelled with family
Liked: Cleanliness, staff & service
Great weekend breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ANTONINO

Business traveller
Liked: Cleanliness, staff & service, amenities
Very welcoming staff
Stayed 2 nights in Dec 2024

10/10 Excellent

guzmán

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the money
Stayed 1 night in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Mario

Liked: Property conditions & facilities, room comfort
Breakfast is à lot of food and perfect!
Stayed 1 night in Dec 2024