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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Standard Doble
Reception
Interior entrance
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Teatro Vallarta
    1 min walk
  • Mariscos el Jefe
    1 min walk
  • Puerto Vallarta Bus Terminal
    10 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble

Standard Doble

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard

Standard

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
An outdoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hotel Portonovo Plaza Malecón. During your stay, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by foot from Malecon and a 1-minute drive from Bay of Banderas
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Portonovo Plaza Malecón. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Vallarta hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (205 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio Pavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 4 nights in Sep 2024

8/10 Good

Maximo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff friendly and efficient, rooms are clean. The property location is perfect to walk to Malecon and shopping and dining areas.
Stayed 1 night in Sep 2024

6/10 Okay

Juan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room smelled like mold. Also needs to be more clean doors to closet and restroom were dirty also shelfs in closet.
Stayed 6 nights in Sep 2024

2/10 Terrible

Yvette

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff service from receptionist. She was very rude.The day shift bellboy was very sweet and gave us good service . Hotel is old and not what i expected from pictures. Bed only had a thin sheet and when i requested a blanket the receptionist said they didnt have any. I did not received vip perks Will not stay here again. Location is good but its not worth the terrible experience.
Stayed 1 night in Sep 2024

6/10 Okay

jesus

Travelled with family
Average
Stayed 2 nights in Sep 2024

6/10 Okay

Mary, Nanaimo

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We didnt get the room we booked (it was supposed to be two doubles and it only had one but since it was just the two if us and we were exhausted i didnt bother with asking to change). The room was very small. The air conditioning turna off when you leave the room so its crazy hot when you come back. Only a top aheet provided on the bed with a runner along the bottom and 3 pillows.
Stayed 1 night in Sep 2024

8/10 Good

Granger

Stayed 1 night in Aug 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here at least 10 times. It is clean, modern, economical, fairly well kept, the staff are nice, you can park for free in their covered parking, they will give you bagged ice, a great beach is a short walk away, there are plenty of bars and restaurants around, its only a few blocks from the Malecon and you have a huge local grocery/department store right across the street which has everything at a good price. Its not the fanciest, and doesn't have a bar or a restaurant, but it doesn't need one. Almost forgot; they have a wonderful full buffet breakfast up on the roof, by the pool, every morning. The people who operate it are incredible! They provide excellent food and service. Its always a wonderful start to our day. Please don't forget to leave them a tip, they work hard and deserve it ; )
Stayed 6 nights in Mar 2024

10/10 Excellent

Maria cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

perla

Travelled with family
Liked: Cleanliness, staff & service
Hotel needs some work done, specially in dining room and pool area
Stayed 6 nights in Jul 2024

6/10 Okay

alan hernandez, Bell Gardens

Travelled with family
Liked: Cleanliness
I work remote and their WiFi does not work properly and I couldn’t get a straight answer from them also check in was at 3pm my room was not ready until 430pm. The bell staff was great and knowledgeable the only reason I don’t give them a flat 1 star
Stayed 3 nights in Jun 2024

8/10 Good

ALMA

Stayed 2 nights in Jul 2024

10/10 Excellent

Harumi

All good.
Stayed 3 nights in Jun 2024

8/10 Good

Susana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel for the price
Stayed 3 nights in Jul 2024

8/10 Good

Luis Marcelo J, san diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Great location, cozy, great service.
Stayed 1 night in Jun 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo el hotel.
Stayed 2 nights in Jun 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service
The important thing to remember here is that you get what you pay for. I will say that the hotel was incredibly clean and the staff was very friendly never had any issues with them. The hotel is older so things aren't going to be like a five-star resort hotel. The AC worked I had a TV and I had a shower I didn't fly to Mexico to stay in my room the entire time. The beds are extremely firm but when you've been drinking tequila all week who really cares. Everything is within walking distance or a very short Uber trip. The souvenir shops around the area may hassle you to come in and buy something that you can always say no. A million different options for food within steps away.
Stayed 9 nights in May 2024

10/10 Excellent

Malcolm

Many places to eat within 100 yards, Malecón close buy, good complimentary breakfast.
Stayed 4 nights in Jun 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This was maybe a 3 star hotel and property.
Stayed 2 nights in Jun 2024

8/10 Good

Job

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its old gacv'
Stayed 4 nights in May 2024

8/10 Good

Verity, Saskatoon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, fabulous breakfast, rooms clean. Highway side is very noisy with traffic and there are a few rough edges - pool unusable due to pigeons and lack of cleaning and patio doors need oiling. Great central location in downtown PV. Worth every penny of the reasonable room rate.
Stayed 8 nights in May 2024