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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
VIP Access

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Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Kayaking
4 outdoor pools, free pool cabanas, pool umbrellas
Aerial view
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast available
  • Housekeeping

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Playa Palmares
    ‪8 min walk‬
  • Playa Esmerelda
    ‪11 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Corner Suite North

View from room

Corner Suite North

  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected

  • 198 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite South

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds North

Suite Two Double Beds North

Suite Two Double Beds North

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite South

Master Suite South

Master Suite South

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South

  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected

  • 198 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South

  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

Ultra Corner Suite North

Ultra Corner Suite North

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South

  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only beachfront resort with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hotel Mousai Puerto Vallarta Adults Only. During your stay, you're just a quick walk from Bay of Banderas. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Japanese cuisine with ocean views at Hiroshi - Japanese, one of the property's 9 restaurants and 5 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Garza Blanca Beach and 5 minutes by car from Playa Gemelas
  • Airport shuttle service available for a fee
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: USD 15-40 per person
  • 9 restaurants
  • 2 poolside bars and 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • Hiroshi - Japanese
  • The Terrace
  • NOI - Italian Restaurant
  • The Rooftop
  • DAO-Contemporary Chinese

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Bike parking
  • Designer shops
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Paddleboards on-site
  • Private picnics
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • A hot tub
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (2809 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Beach towels
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Romance packages available
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private outdoor hot tub
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system
Hotel Mousai Puerto Vallarta Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 905 reviews
Rating 8 - Good. 89 out of 905 reviews
Rating 6 - Okay. 28 out of 905 reviews
Rating 4 - Poor. 20 out of 905 reviews
Rating 2 - Terrible. 25 out of 905 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Resort
Stayed 5 nights in Oct 2024

2/10 Terrible

Aria

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with our room tablet that wasnt working for two days so i couldnt use ANY services in the room that i paid for. Then they forgot to leave us drinking water in our room, i had to come downstairs 4 times to ask for the staff to bring us water and yet it took em 2 days to bring us drinking water, The staff, specially the manager of tue steak house made our whole experience miserable. He said he will bring us anything he likes, not what we wanna order which was stupid if u ask me. Then he brought us burnt steak shrimp that we said we are allergic to, disgusting octopus which we asked not to bring anymore but yet again they brought it back to the table. We asked for the manager Ruben, and explained the whole situation to him and asked if he could make our night by bring us some good steak , he replied with it is what it is and you can go ahead and complain if u want to. I have NEVER ever experienced such a poor customer service. When i decided to talk to him that what he is saying isn’t professional and he should do something about the poor service at least to make us a bot happy he just walked away from me. I was left standing in middle of the restaurant like an idiot, there was a table next to us and even they said they dont know why they are doing this, they werent happy neither. I personally would never come back to this resort. We had a group of 12, u just lost 12 individuals plus anybody we know, i make sure they know about this experience and go else where.
Stayed 4 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 7 nights in Oct 2024

10/10 Excellent

Narine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most luxurious resort in PV
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing, my husband I loved our stay. The rooms are big, spacious and accommodating. Loved the terrace, the jacuzzi and our view. The rooftop was our favorite pool, the food was amazing there. Our concierge Itzel was very nice. Restaurants were amazing as well. Well definitely be coming back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aftan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Concierge was amazing!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ani

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean

Parfait
Très bel endroit. Vu magnifique de la chambre. Bon service. Bonne nourriture au restaurant. Choix de restaurants intéressant.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words to describe how wonderful this resort is. 10/10 recommend. Excellent food, views & attentive service. Welcoming staff & top tier spa experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

zepyur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service super clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Yana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic, White Glove Service, Luxurious, 5 star
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Fredrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Taya Ann

Stayed 5 nights in Oct 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most Beautiful Place I’ve Ever Been!! Staff was the best ever!!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed five nights to celebrating my wedding anniversary, and loved the property and restaurants, but the rooftop pool views were amazing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ron

Stayed 3 nights in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Magaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here, totally worth it. I did not do the all inclusive, but I did eat at the rooftop pool twice. Food and drinks were great… don’t be afraid to travel outside of the resort it is very calm and safe. Open table has amazing restaurant options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Seryozha

Stayed 4 nights in Sep 2024

10/10 Excellent

Tony Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most perfect stay. There is not one negative thing I could say. It is beautiful, peaceful, entertaining and the service is unmatched. You will not regret it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kellie

Stayed 3 nights in Sep 2024

10/10 Excellent

Efrain Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024