2/10 Terrible
Dorian William
Travelled with partner
22 Oct 2024
This was the worst property that i’ve stayed at in Mexico. Our room had no AC for three days and the guy at the front, Eric, told me that the whole hotel didn’t have it. Found out later that he lied and rooms did have it. Had a hair dryer blow up in my hand and burn me. Us lose power to our room. Once our room was switched the night before we left because we couldn’t sleep another night in a 30 degree room, the room was filled with mold. Mold was literally making photos bulge out of their frames, the wall was clearly affected and the source was an uncovered access point outside that was disgusting! I would never recommend this hotel to literally anyone. Not to mention, we heard from another couple that they had to fight tooth and nail for a refund, so we did not even bother because it was our honeymoon and it was already ruined because of the terrible hotel and service.
Listen to the reviews and don’t come here. It’s not worth the money.
Dorian William
Stayed 8 nights in Oct 2024