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Costa Sur Resort & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Sur Resort & Spa

Private beach, sun-loungers, beach umbrellas, beach towels
Front of property
2 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Gym

Explore the area

Map
Puerto Vallarta
  • Punta Negra Beach
    18 min walk
  • Playa Palmares
    4 min drive
  • Conchas Chinas Beach
    6 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    37 min drive

Room options

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite 1 Bedroom, Ocean Front

Suite 1 Bedroom, Ocean Front | Living area

Suite 1 Bedroom, Ocean Front

  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, Ocean Front

Deluxe Studio, Ocean Front

Deluxe Studio, Ocean Front

  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Ocean Front

Deluxe Double Ocean Front

Deluxe Double Ocean Front

  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, Ocean Front

Master Suite, Ocean Front

Master Suite, Ocean Front

  • 67 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Ocean Front

Beach/ocean view

Studio, Ocean Front

  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Costa Sur Resort, Classico Collection By Sonesta

On private beach
Pool
Spa
Parking included
4.2 out of 5, Very good, (15)
The price is €179
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Costa Sur Resort, Classico Collection By Sonesta

About this property

Costa Sur Resort & Spa

On private beach with 2 outdoor pools, near Playa de los Muertos
Catch some rays on Costa Sur Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 2 restaurants. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a memory foam bed and a down comforter, and guests will also find conveniences like a sitting area and a coffee/tea maker.
Costa Sur Resort & Spa offers 205 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the clean apartments at Costa Sur Resort & Spa. During your stay, you'll be within walking distance of Punta Negra Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools. Built in 1983, this comfortable aparthotel has 205 apartments on 14 floors. A kitchenette and a balcony/patio are available in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio, and a memory foam bed
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine with a beachfront location at La Cascada Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast offered for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, body treatments, or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Bay of Banderas and 6 minutes from Malecon
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Costa Sur Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach aparthotel also offers a fitness center, a garden, and a terrace. Self parking is free.

This 3.5-star Puerto Vallarta aparthotel is smoke free.

Guests can enjoy full breakfast for a fee.
La Cascada Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Barefoot Bar - This cocktail bar is located on the beach and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Seahorse bar and grill - Overlooking the ocean and pool, this tapas bar specializes in seafood and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • Private beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Massages
  • 3 treatment rooms
  • Swedish massages
  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Body scrubs
  • Body wraps
  • Hot stone massages
  • Body treatments
  • Manicures and pedicures
  • Facials
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Street parking available
  • On-site car hire

Restaurants on site

  • La Cascada Restaurant
  • Barefoot Bar
  • Seahorse bar and grill

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Toaster
  • Coffee/tea maker
  • Blender
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: MXN 200 for adults and MXN 120 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Couples dining
  • Room service available

Bedrooms

  • Down duvet
  • Bed sheets provided
  • Memory-foam mattress

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 42-inch LCD TV with cable service
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • On the waterfront
  • Near the boardwalk
  • In the city centre
  • In the entertainment district
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Kayaking on site
  • Snorkelling on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba-diving on site
  • Golf nearby
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Windsurfing nearby
  • Whale watching nearby
  • Waterskiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 205 rooms
  • 14 floors
  • 2 buildings
  • Built in 1983
  • Romance packages available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Costa Sur Resort & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 200 for adults and MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa

Costa Sur Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1164 reviews" "
Rating 8 - Good. 421 out of 1164 reviews" "
Rating 6 - Okay. 180 out of 1164 reviews" "
Rating 4 - Poor. 72 out of 1164 reviews" "
Rating 2 - Terrible. 42 out of 1164 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ileana p Davalos

Liked: Amenities
I did have a great time at the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort wont stay anywhere else
Stayed 7 nights in Aug 2024

4/10 Poor

rita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had leaking bathroom ceiling , television was not working, broken refrigerator . Not enough electrical outlet in the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Bardo

Travelled with family and small children
Disliked: Amenities
Outdated building, nice beach and good food,
Stayed 5 nights in Jul 2024

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel , I will come back
Stayed 4 nights in Jul 2024

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked because it looked great on the pictures, very disappointed to find out it’s not as advertised. The property is run down, there was construction happening, a funky smell throughout the building, moldy curtains in our room, a few of the exercise equipment were broken, and is located so far away from everything. The property is advertised as being 6 min away from the malecón which is not true, it’s 20 minutes by car which costs more if you’re taking a taxi or Uber. I will say the ocean view was pretty good but not enough to keep us there. We stayed one night because we didn’t have anywhere else to go, and had to find another accommodation for they rest of our stay, we communicated with Expedia about this but apparently the hotel refused to take any responsibility for the state of the place and offer no refund at all. I wouldn’t recommend it at all.
Stayed 6 nights in Jun 2024

4/10 Poor

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

ELOY CONTRERAS

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 4 nights in Jun 2024

10/10 Excellent

Velma

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Gabriela, Bonita

Travelled with partner
Liked: Cleanliness, amenities
Beautiful beach front view. Room comfortable with balcony. Restaurants and bar onsite. Elevator. In front of public bus top and close to a store
Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice view Grate mixology
Stayed 1 night in Apr 2024

10/10 Excellent

Eunice

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y muy amables todos los que trabajan ahí
Stayed 4 nights in Apr 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Room was very spacious and equipped with a full refrigerator, microwave and 2 burner stove. Small balcony over looking the beautiful beach and ocean. The activity direct was a delight. The housekeeping staff was great. I found all the staff to be nice and friendly but I also felt like they were always in your business. I personally prefer to wheel my own luggage to my room but that was absolutely not allowed at Costa Sur even after I asked them if I could please just handle my own bag. I was told no. I had family staying at a nearby hotel and I needed to deliver some things over to them. I used a suitcase to transport the items. When I asked the bellhop for a cab he would not call me one unless I went back in to the front desk and told them I was leaving. I said WHAT??? Literally 1 of the 3 argued with me and refused to call over a cab to take me until I told the front desk where I was going with luggage. I told them it was absolutely none of their business where I was going and why I had a piece of luggage. We were literally at a 6 minute stand still until the female bellhop walked inside to reception and then reception phoned the bellhop stand and told them to call over a cab for me. For this experience alone I would never ever stay at this hotel again. Later that same day when I returned the younger bellhop wearing a red shirt apologized for what happened earlier. He was not the bellhop that was demanding I get approval in order to leave
Stayed 6 nights in Apr 2024

8/10 Good

Joanne Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool was beautiful and the service was friendly.
Stayed 2 nights in Apr 2024

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Refurbished room was ok and most of the staff was nice. The lobby market was convenient. However, very bad experience. Hotel is old (as evidenced by the tiny 2-person elevators). Old uncomfortable bed. Shower either boiling or freezing. Air conditioner inadequate. Sewer smell. Food was awful and made me instantly sick one day after a few bites. Luckily the restroom was nearby. Tiny pool area with not nearly enough loungers and umbrellas. No sand beach as advertised-rock beach with a few small patches of sand. Not worth the price.
Stayed 15 nights in Mar 2024

6/10 Okay

FAY

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This particular room was in need of upgrading and very noisy. Bed was very comfortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 10 nights in Mar 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities
We really enjoyed the heated pool, and the activities they offered. Food was not great at restaurant and many people complained about being sick. Not sure if that’s a Mexico thing or what. We are plant based eaters so selection was very limited.
Stayed 8 nights in Jan 2024

4/10 Poor

Katie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't realize this was a time share property. The check in process was terrible. We were told we had to go talk to this lady who would give us drink tickets and tell us about the amenities of the hotel. She kept us there for half an hour trying to get us to sign up for a time share breakfast presentation. We told her we had food poisoning (which was true) and couldn't make it and she still made us sit there while she tried to convince us to sign up. The hotel itself was old and run down and not clean and falling apart. The restaurant service was not great. There was consistently bird poop on all of the pool chairs and the staff acted annoyed when you asked them to clean it off. There were ants in the room. The hotel itself is inconveniently located 15 minute drive from town. There was a lot of road noise and I had to sleep with ear plugs. The AC was shotty at best. There was bird poop all over the balcony of our room. The bed didn't have actual sheets, but just the slip cover so the mattress was exposed.
Stayed 5 nights in Mar 2024

8/10 Good

Ann

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
Cleanliness compared to friends room on different floor not equal. Loved the property and vacation!
Stayed 10 nights in Mar 2024

6/10 Okay

Veronica Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort we have no complaints really
Stayed 7 nights in Feb 2024

6/10 Okay

Ignacio

Travelled with family, Travelled with partner
Liked: Cleanliness
Customer service to the room was horrible.
Stayed 2 nights in Mar 2024