Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
Deluxe Ocean View Two Double Beds
Reception
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Snack bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    2 min walk
  • El Andariego
    1 min walk
  • Puerto Vallarta Bus Terminal
    9 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    21 min drive

Room options

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

On beach with 2 outdoor pools, near Camarones Beach
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you'll be connected to the convention center, and just a quick walk from Camarones Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with ocean views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, facials, or body scrubs at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Camarones Beach and 5 minutes by foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Frutas y Flores
  • Sunset / Beach Club
  • Corazón Contento
  • La Cabaña

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (108 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1065 reviews" "
Rating 8 - Good. 293 out of 1065 reviews" "
Rating 6 - Okay. 172 out of 1065 reviews" "
Rating 4 - Poor. 78 out of 1065 reviews" "
Rating 2 - Terrible. 55 out of 1065 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort close to everything. It would've been a perfect visit if we didn't have to deal with the pushy concierge always trying to sell us something. We literally booked this vacation to relax & do nothing. Danna the waitress in the pool area made up for all of that she was absolutely lovely.
Stayed 4 nights in Sep 2024

8/10 Good

Lyanna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Yuritza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to express my deepest gratitude to the waitresses, Diana and Karen, as well as to Captain Guadalupe Ureña, for helping me create an epic and memorable surprise for my parents’ anniversary. They provided extraordinary service to my family, and I will be eternally grateful to them. Initially, the lady from guest services messed up by telling me that the restaurant, Sunset, was open for breakfast for my parents' surprise, but it ended up being closed. I was extremely disappointed and frustrated because my parents only had a few hours left in the hotel, and on top of that, the lady from guest services sold me a surprise package that included a balloon and a cake. At that moment, I felt scammed. However, they resolved this immediately. The waitstaff and the captain were so kind to give us a table in a reserved spot where my family could enjoy our meal privately. I will be eternally grateful to this wonderful staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

Raul

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Efren

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff service is amazing, the pool need more attention, there is mold inside the pool , the worse part is the buffet area, we stayed for 4 days, every single time there was mosquitoes and flies around the food and over the pastries, and they didn’t even bother to take care of that issue, that looks like flies n the food areas is something normal for them, that was very disgusting.
Stayed 4 nights in Sep 2024

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and the hotel was clean. The waiters were all really nice. Nice pool. Hotel is in a great location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the food was great too. Everyone was friendly and attentive. We loved the room and room service. Will definitely go back.
Stayed 6 nights in Jul 2024

8/10 Good

Yuridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Bertha Alicia

Liked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Aug 2024

10/10 Excellent

Yoselin Sinery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Briget

Travelled with partner
Liked: Cleanliness, staff & service
I would say this is just an average hotel. Frendly staff, beds need an upgrade
Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Travelled with family
Stayed 5 nights in Aug 2024

2/10 Terrible

Tammi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels and sheets had stains on it. Front desk wasn’t helpful, they were so careless. Walls are paper thin you can people just walking, food was HORRIBLE. There was nothing good about this place. I will never return to this place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the membership tours . They made promises for discounts on excursions if we took the 1 hour presentation and free taxi ride to the airport when checking out . The excursion discounts were great but they did not honor the free taxi to the airport
Stayed 4 nights in Aug 2024

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were amazing very friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

taranjit singh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good service
Stayed 4 nights in Aug 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, average facilities.
Stayed 7 nights in Aug 2024

2/10 Terrible

Martin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not come here again. Drinks super watered down. Same food day after day and did not taste good. Says all inclusive but had to pay for room service. Tried to order water and they did not want to bring up unless I traded for another drink in my mini bar. Closed down some of the pools so my kids did not get to enjoy.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien lugar
Stayed 4 nights in Aug 2024

6/10 Okay

Cristina

Stayed 7 nights in May 2024

4/10 Poor

Marisol

Liked: Staff & service
Staff were respectful
Stayed 3 nights in Aug 2024

8/10 Good

Evanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a small resort, but nicely done. Rooms are clean, new, and water pressure was good for us ladies with lots of hair. Pool is small but clean and nice. Ocean is very rocky, bring water shoes. Two restaurants, 1 buffet and 1 a la carte. Good food. Even though it was blistering hot I had soup daily and loved them. Must try the Pozole. Majority of the guests were Mexican (we visited in August). Staff very welcoming and attentive. BUT: it’s much smaller than you expect. That’s actually not a knock. It’s quaint and cute. But if you expecting it to be like a huge Riu or Barcelo, it’s not. Like I said, small pool. The activities guys is awesome, gets the guests motivated. The nightly entertainment in the small lobby was fantastic (I love salsa dancing, lots of opportunities to dance!). Malecon is a short walk away and worth it- tip: go early in the morning before the vendors arrive and before the heat starts. All in all it was a great trip. Oh, another hint: everyone wanted the buffet for breakfast and so the line was quite long. But the ocean front restaurant is also open and honestly, who wants to eat inside versus on a balcony over looking the ocean and feeling the ocean breeze while you sip coffee and eat your personalized omelette??? Not this chica! Go to the ocean front a la carte restaurant for breakfast!!! You will have a great time. Just be prepared for a small resort, that’s all.
Stayed 4 nights in Aug 2024