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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Snack bar
Reception
Deluxe Ocean View Two Double Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    2 min walk
  • Teatro Vallarta
    5 min walk
  • Playa Las Glorias
    6 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    21 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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4.1 out of 5, Very good, (2402)
The price is €306
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you'll be connected to the convention center, and just a quick walk from Camarones Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with ocean views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, reflexology, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Camarones Beach and 5 minutes by foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Frutas y Flores
  • Sunset / Beach Club
  • Corazón Contento
  • La Cabaña

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (108 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1034 reviews" "
Rating 8 - Good. 285 out of 1034 reviews" "
Rating 6 - Okay. 167 out of 1034 reviews" "
Rating 4 - Poor. 78 out of 1034 reviews" "
Rating 2 - Terrible. 55 out of 1034 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Evanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a small resort, but nicely done. Rooms are clean, new, and water pressure was good for us ladies with lots of hair. Pool is small but clean and nice. Ocean is very rocky, bring water shoes. Two restaurants, 1 buffet and 1 a la carte. Good food. Even though it was blistering hot I had soup daily and loved them. Must try the Pozole. Majority of the guests were Mexican (we visited in August). Staff very welcoming and attentive. BUT: it’s much smaller than you expect. That’s actually not a knock. It’s quaint and cute. But if you expecting it to be like a huge Riu or Barcelo, it’s not. Like I said, small pool. The activities guys is awesome, gets the guests motivated. The nightly entertainment in the small lobby was fantastic (I love salsa dancing, lots of opportunities to dance!). Malecon is a short walk away and worth it- tip: go early in the morning before the vendors arrive and before the heat starts. All in all it was a great trip. Oh, another hint: everyone wanted the buffet for breakfast and so the line was quite long. But the ocean front restaurant is also open and honestly, who wants to eat inside versus on a balcony over looking the ocean and feeling the ocean breeze while you sip coffee and eat your personalized omelette??? Not this chica! Go to the ocean front a la carte restaurant for breakfast!!! You will have a great time. Just be prepared for a small resort, that’s all.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the food was really good and everyday you have different options so you don’t get tired. The entertaining was beautiful, the musicians and singers were excellent. It is very well located, you can walk to many places. I would definitely go back 👍👍
Stayed 7 nights in Aug 2024

10/10 Excellent

Robert keith Kinney

Liked: Cleanliness, staff & service, property conditions & facilities
Good time, small resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Elias

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Pools & food
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious & the pool !
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew Charles

Travelled with partner
Liked: Cleanliness, staff & service
Pros pool staff are great Thursday Mexican Fiesta food/concept great Walkable to restaurants and malecon Maid staff great Cons Front desk needs customer service training Front desk needs to smile Timeshare people need to ask 1X. We were approached at least 1X a day. Unacceptable Food quality is poor Drink quality is poor Sky bar drinks are poor Overall Won’t be back. Poor food/drink quality. Way too expensive given the quality. We had a good time but we thought it would be better quality. Should have spent less and probably gotten jest as good of quality. Very disappointing
Stayed 7 nights in Aug 2024

8/10 Good

Jesus

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Kateryna

Travelled with family
Liked: Staff & service, property conditions & facilities
This resort is lovely and located perfectly; you can walk along the beach or through the city all the way to the Malecon and to the pier at Playa de Los Muertos. The beach is beautiful (but quite rocky) and overall facilities are very nice. Staff was very friendly (especially servers and barmen). The food is also very good, and there are many other dining options nearby if you want to go out for food. However, the housekeeping was very slow; on multiple days our room would not be cleaned all morning and we had to go to the front desk to ask them to clean it (and then it was only cleaned near 3-4 pm). The hotel also only provided two 500 mL water bottles per room, and when we asked for more, they said we had to trade our coke/soda for more water, which was very strange and bizarre, so we would just go to the bar to get water. Also, if you wake up later, be prepared to stand in line to the buffet for breakfast. They don't let very many people in at once, so try to get there around 9 or earlier if you can. Other than these small nuances, we had an amazing stay, and would definitely come back.
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was one of the most disappointing experiences for our family vacation. I would not recommend this resort. We booked two rooms for our family of 5. Originally were were told we would have to upgrade our stay if we wanted joining rooms or rooms close by. We were told to call expedia even to complain about the arrangements. Finally they agreed to "upgrade" one room, so we could have rooms across the hallway from each other. The rooms are not insulated well and through 1am there is loud music and other visitors walking by, but it is so loud. The beach is dirty with trash, plastic, sharps etc. We paid to be taken to different beaches because we came for a beach vacation. Continuously the staff will try to upsell their VIP, Privileged Club (possible timeshares) to make your experience "better". The pictures are very misleading. Please pick somewhere else to stay for your family. I could go on, but absolutely do not recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Skyelynn

Stayed 3 nights in Aug 2024

6/10 Okay

Garth

Stayed 2 nights in Aug 2024

8/10 Good

Camilo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too big Hotel which is very convenient to avoid walk a lot between facilities. Good dining and walking distance to the beach. As walways, Mexico has the best service in the world so you don’t have to worry about nothing. Hotel staff always wiling to help.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Randy R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was okay, but not very helpful on the property Amenities. The food was just basic, not good. They had a nice Sunset Restaurant but the kitchen caught fire the second day forcing you to eat buffet everyday. The pool was packed with children. The entertainment was basic and held inside the lobby where it was very and humid, no fans or air condition. Too much to list bad about the Hotel. After the second day I already wanted to leave, worst vacation of my life...
Stayed 7 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Sofia

Travelled with group
Liked: Cleanliness
Had to wait 30 minutes to get into breakfast… kind of ridiculous
Stayed 8 nights in Jul 2024

2/10 Terrible

denisse

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

4/10 Poor

denisse

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is rude, no costumer service skills whatsoever. If you address concerns they laugh at your face. Pool closes at 8 pm and no activities after that time. Security will harass you up and down if you have minors with you. Victor and Francés at the bar area are polite and friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Tirsit

Stayed 4 nights in Jul 2024

6/10 Okay

Amaury Munoz

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 5 nights in Jul 2024

8/10 Good

Diana, Anderson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All in all it was very enjoyable!
Stayed 5 nights in Jul 2024