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Aurora Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurora Resort

Outdoor pool
Exterior
Exterior
Courtyard
Presidential Room, 2 Bedrooms

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Outdoor space
  • Air conditioning

Explore the area

Map
Av. Sol Nuevo 58, Rincón de Guayabitos, NAY, 63724
  • Tianguis Market
    7 min walk
  • El Rodeo Bar & Grill
    1 min walk
  • Puerto Vallarta Bus Terminal
    48 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    57 min drive

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 4 Double Beds and 1 Double Sofa Bed

View all photos for Basic Studio, 2 Double Beds

Basic Studio, 2 Double Beds

Basic Studio, 2 Double Beds

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom

Junior Room, 1 Bedroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms

Presidential Room, 2 Bedrooms

Presidential Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Outdoor pool

As D' Oros

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (75)
The price is €70
for 1 room
includes taxes & fees
8 Jan - 9 Jan
As D' Oros

About this property

Aurora Resort

Bayside aparthotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and a microwave in a common area. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a stovetop, room service, and a rice cooker.
Aurora Resort offers 29 air-conditioned accommodations with rice cookers and ceiling fans. These individually decorated and furnished accommodations have separate dining areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Rincón de Guayabitos aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Aurora Resort, you're just a quick walk from Tianguis Market. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception. Built in 2017, this budget aparthotel has 29 apartments on 5 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a gift shop, and an elevator
  • 7 minutes by foot from Tianguis Market and a 3-minute drive from Bridge of Life
Aurora Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Aurora Resort. Free self parking is available.

This Rincón de Guayabitos aparthotel is smoke free.

The aparthotel hosts a free manager's reception on select days.
Aurora Resort has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Children's pool

Food and drink

  • Fridge (full size)
  • Stovetop
  • Shared microwave
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • Gift shop/newsstand

Location highlights

  • Near the sea
  • On the bay
  • In the shopping district
  • In the city centre
  • In a rural location

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 rooms
  • 5 floors
  • Built in 2017
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 500 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Aurora Resort Rincon de Guayabitos
Aurora Rincon de Guayabitos
Aurora Resort Aparthotel
Aurora Resort Rincón de Guayabitos
Aurora Resort Aparthotel Rincón de Guayabitos

Aurora Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 168 reviews" "
Rating 8 - Good. 46 out of 168 reviews" "
Rating 6 - Okay. 22 out of 168 reviews" "
Rating 4 - Poor. 9 out of 168 reviews" "
Rating 2 - Terrible. 22 out of 168 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar 10/10 solo un pequeño detalle tardan un poco más en entregar las habitaciones. Pero de ahí en más todo muy bien.
Stayed 3 nights in Jul 2024

10/10 Excellent

joanna

Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you everything was good
Stayed 2 nights in Apr 2024

8/10 Good

Grant

Stayed 4 nights in Jan 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, room comfort
Why the smaller towns in Mexico are super.
The hotel is a gem. Great room cleaning daily, friendly and efficient mostly English speaking desk folks. The room was a junior one bedroom suite. Terrific. Great views from the semi private patio. Many, many restaurants close by and taxis are very cheap. We loved our stay.
Stayed 7 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to the beach and great experience overall
Stayed 2 nights in Oct 2023

6/10 Okay

Genesis

Stayed 2 nights in Jul 2023

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, room comfort
Terrible customer service, they cancelled my booking the day I showed up for not leaving a deposit! I was going to pay in full day of arrival like any other booking. Would never book here again
Stayed 2 nights in May 2023

4/10 Poor

Shelly

Travelled with partner
Upon check in no english speaking employees, booked a kitchenette no coffee maker asked for one did get it but also no coffee cups. Had friends visit us on our balcony one evening till 10 pm, was told the next day no visitors were allowed at your room or balcony? Kept getting messages from the hotel saying ,No guest allowed
Stayed 4 nights in Feb 2023

6/10 Okay

Araceli

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The location of this hotel is great. Half a block from the beach and the front of the hotel faces lots of walkable options for eating and shopping. They were very strict on their rules on this hotel that we were even afraid to use the towels and get anything on them because they will charge you a fee. The towels were really old, rough and not even white anymore. The mattresses on the beds were old and hard. Beds were not comfortable at all. It was nice to have a kitchenette if you wish to do some cooking just know there is not many utensils or kitchen items.
Stayed 5 nights in Dec 2022

10/10 Excellent

jose

Stayed 2 nights in Dec 2022

2/10 Terrible

Jose, Glendale

Stayed 1 night in Dec 2022

8/10 Good

JAMES, REGINA

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely pool area
Stayed 9 nights in Nov 2022

6/10 Okay

Cindy

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property was close to the beach with ocean views. We stayed in the penthouse the suite was nice but what we didnt like was there wasnt air conditioning in the living room, the beds were very uncomfortable with only one thin bed sheet. The shower and faucet water had a salty taste And to our surprise one huge roach in the kitchen and one in the bedroom. The location was beautiful but I will be returning to a different hotel next time
Stayed 2 nights in Aug 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness
The hotel was requesting a first nights deposit hours shortly after I booked, but on the app it stated to pay when I arrived at the hotel. Once arrived I had to take inventory of all the items in the room. Our sheets and pillow shams were dirty and stained with oil and blood. I sent them the pictures through WhatsApp, they saw my message and never responded so I had to call the hotel. Once I talked to the receptionist it took them over an hour to bring us sheets and they didn’t have extra fitted sheets which were the ones stained with blood, it was late at night and we were exhausted so we just slept on one bed instead of one on each bed. I asked them the next day if due to the inconveniences I could check out at 1 and was told very rudely no.
Stayed 1 night in Aug 2022

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and pool good elevator access.
Stayed 2 nights in Aug 2022

10/10 Excellent

Estifen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with family. Very clean and safe. Their pool is big and nice all rooms have stove and fridge which helps safe money from eating out if stying multiple days.
Stayed 2 nights in Jul 2022

2/10 Terrible

Enedina

Stayed 2 nights in Aug 2022

2/10 Terrible

Jose, Houston

Travelled with family
Disliked: Amenities, property conditions & facilities
The resort was terrible, it doesn’t deserved to be called a resort. Motel 6 is better. No shampoo, no bottle water, no shampoo, had to request soap. Rented the penthouse what a disappointment. To add insult to injury got charged an addition 600 pesos per person when it was suppose to be for 8 person even when we were 7. Will never stay there again.
Stayed 1 night in Jul 2022

6/10 Okay

Juan Jose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2022

6/10 Okay

Juan Jose

Travelled with family
Liked: Cleanliness, room comfort
Very disappointed.
The hotel staff when we arrived gave us one room as the other was being cleaned. We were early arriving and waited for about 2.5 hours until we got our second room. The reception people were nice and pleasant and said we needed to wait. Maintenance people and the manager Letty were good to provide us what we needed when we told them that our range did not work. Only two burners turned on. It took her a while but we got a new range the next day because they could not fix the one we had. The cleaning people were great, especially Bere the lady that always cleaned our rooms. She was very nice, polite and efficient and always asked if we needed anything. Bere was always the person assigned to clean our room. Then I did a Google review and mentioned her in the review. Next thing she is not our cleaning lady anymore. On the same day that our cleaning person was changed I noticed the manager Letty verbally abusing one of the other cleaning ladies. Something I have not seen done in any hotel I have stayed at. She was mean for the sake of being mean. But I did not interfere as I was just a guest in the hotel and did not know what brought on that type of anger. The rooms were old and in need of repair. The sliding glass doors had broken latches. There were light bulbs missing. The towels were old and ratty. Overall the stay was okay if the rate would have been lower. It was my most expensive hotel during my vacation and not worth the price for what I paid.
Stayed 6 nights in Apr 2022

8/10 Good

Jose de Jesus

Business traveller
Liked: Property conditions & facilities
The crowd outside de facility makes it difficult to acces. Too many street vendors.
Stayed 1 night in May 2022