Holiday Suites Business District (Empire Suites Hotel)

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Suites Business District (Empire Suites Hotel)

Reception
Hallway
Family Room
Front of property
Business centre

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Rizal Avenue, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    1 min walk
  • SM City Puerto Princesa
    5 min walk
  • Mendoza Park
    6 min walk
  • Puerto Princesa (PPS)
    17 min walk

Room options

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

Holiday Suites Business District (Empire Suites Hotel)

Art Deco Puerto Princesa hotel in Puerto Princesa City Centre with free parking
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Holiday Suites Business District (Empire Suites Hotel) offers 38 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Holiday Suites Business District (Empire Suites Hotel), you're just a quick walk from NCCC Mall Palawan. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Clever Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from NCCC Mall Palawan and 5 minutes by foot from SM City Puerto Princesa
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Suites Business District (Empire Suites Hotel). An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Art Deco Puerto Princesa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Clever Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 200-250 for adults and PHP 100-125 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Clever Kitchen

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 84
  • Front entrance ramp
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Suites Business District (Empire Suites Hotel)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 800.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 250 for adults, and PHP 100 to 125 for children
  • Airport shuttle fee: PHP 350 per vehicle (one-way)
  • Rollaway bed fee: PHP 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Holiday Suites Business District (Empire Suites Hotel) offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Empire Hotel Suites
Empire Suites Hotel Palawan Island/Puerto Princesa
Empire Suites Hotel
Empire Suites Hotel Puerto Princesa
Empire Suites Puerto Princesa
Hotel Empire Suites
Empire Suites Hotel
Holiday Suites Business District (Empire Suites Hotel) Hotel

Holiday Suites Business District (Empire Suites Hotel) Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 78 reviews" "
Rating 8 - Good. 24 out of 78 reviews" "
Rating 6 - Okay. 19 out of 78 reviews" "
Rating 4 - Poor. 12 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lahiri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Stayed 1 night in Jun 2024

2/10 Terrible

Mansoor

Stayed 1 night in Jun 2024

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Stayed 1 night in May 2024

4/10 Poor

Kathia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small for family of 4, Wifi is very weak
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Stayed 1 night in Jan 2024

10/10 Excellent

Christylynn

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Stayed 2 nights in Mar 2023

10/10 Excellent

CATHERINE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly and facilities not clean. Towels are dirty.
Stayed 1 night in Dec 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and attentive. Able to provide you with what you need. Just ask for it. This hotel is family oriented. Just walking distance to restaurant or fast food chain including malls like NCCC for shopping or grocery. If you want a quiet night, this is not a place for you. Hotel stay includes continental breakfast or buffett. They never run out of rice or bread. If you like toasted/salted fish, this is a place for you. During my stay, I lost my Fendi watch, but when I checked out and gone out of the door, somebody found my watch and returned it to me. So that was a great sense of relief.
Stayed 15 nights in May 2018

8/10 Good

Robert, Winnipeg Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its centrally located ..the staff are nice ..
I would recommend this hotel to my friends..check in is nice they give you a mango juice while checking in...and thats great when u travelling all day ..the room are clean...quite and the staff are nice and helpfull also the security guard are friendly i would diffinetely booked this hotel next time again..👍👌
Stayed 2 nights in Jan 2018

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms...food was average & no pool, however good location
Stayed 1 night in Jan 2018

6/10 Okay

Yao Wei, Malaysia

Liked: Cleanliness, staff & service, room comfort
Decend hotel, close to airport
Decend Hotel, 5 mins from airport via Van. Walking distance to some of the nice restaurants. If u like to drink, that's a bar just opposite the hotel. Room is decend. However, breakfast need to improve. I tried the breakfast the first day, but it was bad, and 2nd day I had my breakfast outside.
Stayed 2 nights in Nov 2017

8/10 Good

Steve, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay in PPC.
My Second visit in the course of one calendar year. Great place to stay when in Puerto Princessa. Convenient, close to shopping and restaurants. A great price for a comfortable stay with a hotel centrally located.
Stayed 1 night in Nov 2017

8/10 Good

Abet, Los Banos, Laguna

Liked: Staff & service
A Friendly Stay
It was my first time to travel alone for a scientific conference. I don't know much about Puerto Princesa but their staff are all friendly and accommodating which makes me comfortable despite being alone in the main island. They are approachable and giddy but not in the i'm-required-to-be-pleasant way. It was genuine. All through out the stay, the hotel provided comfort. It provides the necessary stuff for grooming, the only down side was the internet connection and signal reception.
Stayed 5 nights in Nov 2017

8/10 Good

Steve, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Great hotel for the area...not a 5 star location but not trying to be....for the area...clean and safe.
Stayed 1 night in Nov 2017

4/10 Poor

Jun, Manila, Pholippines

Disliked: Cleanliness, staff & service, room comfort
Definitely not recommending this to anyone!
There’s nobody in the reception during late night hours. In case of emergency, no one in the hotel can help.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a very low standard
I grew up with my parents working in the hotel until they retire. Empire Suites is definitely not to be considered a hotel but just like an inn. But I think, inns are even way better than them. They’re giving false advertising. They’re the worst hotel I ever stayed in so far.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Won’t definitely recommend it!
My senior citizen discount wasn’t applied in my restaurant bill. The staff in Front Desk who’s name is Gen, wasn’t helpful & flexible to apply it herself during check-out. Not very helpful. I also asked for a bottle of water before checking out & I was turned down. Won’t stay in this hotel the next time I go back to Puerto Princesa soon.
Stayed 3 nights in Nov 2017

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Very kind staff , place very accessible.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff. Free shuttle to the airport.
Stayed 1 night in May 2017