At Costa Palawan Resort, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Costa Palawan Resort offers 15 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas and include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include Swedish massages and manicures and pedicures.
Our customers tell us they can't get enough of the pool at Costa Palawan Resort. During your stay, you'll be within walking distance of Hartman Beach. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Take a swim in the outdoor pool
Indulge with massages or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes kayaking
Guests have great things to say about the pool and the helpful staff
Just a 5-minute drive from Robinsons Place Palawan and 6 minutes from SM City Puerto Princesa
Free airport shuttle service
Costa Palawan Resort offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
You'll find a business center on site. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Costa Palawan Resort. A roundtrip airport shuttle is free (available on request). Free self parking is available.
Smoking is allowed in designated areas at this 3-star Puerto Princesa hotel.
Onsite venue - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - Overlooking the pool, this coffee shop specializes in local and international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
Area shuttle (surcharge)
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Billiards/pool table
Full-service spa
Kayaking
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Outdoors
Barbecue grill
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Manicures/pedicures
Swedish massages
Treatment room
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
Separate dining area
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Costa Palawan Resort
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Costa Palawan Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 6 AM to 10 PM.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Costa Palawan Resort Puerto Princesa
Costa Palawan Puerto Princesa
Costa Palawan
Costa Palawan Resort Hotel
Costa Palawan Resort Puerto Princesa
Costa Palawan Resort Hotel Puerto Princesa
Costa Palawan Resort Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s a resort, by the beach and well secluded. Staff are super friendly and helpful. Rooms are very spacious. They provide airport transfer service and the airport is close.
Stayed there with family for 3 nights. Staff werr accomodating & friendly. However, there were some things that could be improved.
Toothbrush provided was very hard. Feels more like brush for cleaning the toilet rather than for teeth. If you're staying here, my advice is to bring your own toothbrush. There were stains on the walls, most likely from previous room users. The place could do a renovation.
We were treated like a VIP, staff were courteous, smiling and very professional particularly Front Desk person named Arlene or Erlene?. Very friendly staff
Since this property is away from the rest of the hotels, Or restaurants there’s only one choice of restaurant- food was great but if you eat late most ingredients are gone.
I’ll still recommend the property
The hotel offer airport shuttle which is great. Front desk are courteous and helpful to inquiries. The room bathroom and toiletries needs better offering. Towels given daily were not consistent. One key card given and extra card will cost you 500 pesos deposit. I agree with others that the restaurant food and tasting lacks flavor. We were there for a whole week and breakfast buffet is almost same and not very tasty. Also I honestly don’t know why most staff in the restaurant loves to chat and flirt/tease each other around hotel guest to hear rather than focusing on their job or keeping it professional. We decided to eat out after breakfast. The hotel resort overall was great and very clean, we lived the beach views and to walk around after breakfast. Another thing that employees needs training is to consistently greet the hotel guess whenever we walk by them, There were some who says hi and then some awkwardly stare at you or walk pass you without saying anything, again we were there for an entire week. In Manila we stayed for 5 days, every employee there stood and greet the guests whenever we walk by them. The new lifeguard was great btw. He’s been there for a month and used to work for Red Cross I think. He’s very knowledgeable and even assisted us during low tide when my young son wanted some shells. He made our hotel experience better! The beach area and pool is great for kids to enjoy, Massage hut by the beach needs better cleaning but the massage itself was great.
On the shore and great views and able to kayak around right off the beach. Massages on the beach. Service was great overall. Rooms were nice and s lot of space.
Art
Stayed 2 nights in Jun 2024
6/10 Okay
CAROLINE LOIS
15 Jun 2024
CAROLINE LOIS
Stayed 5 nights in May 2024
6/10 Okay
Verified traveller
10 Apr 2024
Disliked: Staff & service
Reception Staff need Customer Service Training
Bad start to stay when power would not turn on in room with entry card. Reception staff refused to believe it was faulty instead insisting we were not inserting card correctly. Eventually maintenance person sent who needed to rewire the power. Would have been nice if reception had taken our concerns seriously when first mentioned. Room was also full of mosquitos as a door had not been closed - reception ignored our concern.
Remainder of stay when not having to interact with reception staff was excellent.
The staff were very friendly, but they do not display the level of service in the restaurant we are accustomed to. For example, they did not clear away dirty dishes during meals & never asked if we wanted anything else. The buffets had limited options & empty dishes were not filled again.
Hotel was dire. Room cleanliness appalling. Smelly fridge not cleaned in years. Linen dirty. Food - tuna sandwich without tuna. Tv without remote control.
Issues brought up with reception AND hotels.com poorly addressed.
Shower required a dancing act to get wet.
On returning home. Chat with Hotels.com left everything to be desired.
Request for complaints email was met with we don’t do that. So this review is now about both hotels.com and the hotel. Both a disaster.
Request for chat transcript promised but not received.
Filipino food was excellent, pizza and burger was disappointing. Had to keep getting a new wifi password constantly because it would keep expiring
Verified traveller
Stayed 5 nights in Feb 2024
10/10 Excellent
John
Travelled with partner
2 Mar 2024
Liked: Amenities
Lovely resort hotel - pay only a small amount extra for a pool room. Patio doors lead to your own balcony with steps down into the pool. Buffet style breakfast and we also enjoyed a grill night on Friday with singing duo. Reasonably easy to reach town using the motorised tricycles and the hotel offers complimentary airport pick-up and return
We enjoyed out stay. The pools were great. Breakfast on the Patio near the beach was so nice I did not want to leave. I would have been happy to stay longer.