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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Indoor pool
Lobby sitting area
Family Room, Multiple Beds, Non Smoking
2 restaurants, breakfast, lunch, dinner served; Filipino cuisine
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    7 min walk
  • Immaculate Conception Cathedral
    7 min walk
  • SM City Puerto Princesa
    11 min walk
  • Puerto Princesa (PPS)
    20 min walk

Room options

View all photos for Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 Double Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus The Ivywall Hotel - Palawan

Hotel with 2 restaurants, a quick walk to NCCC Mall Palawan
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus The Ivywall Hotel - Palawan. During your stay, you're just a quick walk from NCCC Mall Palawan. You'll find features like free WiFi in public areas, free self parking, and free airport pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Filipino cuisine while dining at Anibong Restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 7 minutes by foot from NCCC Mall Palawan and a 3-minute drive from Puerto Princesa City Baywalk
  • Free airport pick-up shuttle service
Best Western Plus The Ivywall Hotel - Palawan offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel - Palawan. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Princesa hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.
Anibong Restaurant - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, dinner, and light fare.
Balayong Grill and Bar - This restaurant specializes in Filipino cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free pick-up airport shuttle from 6 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 6:00 AMā€“10:00 AM: PHP 799 for adults and PHP 399.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Anibong Restaurant
  • Balayong Grill and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (24 December) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (31 December) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately PHP 799 for adults and PHP 399.5 for children
  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus The Ivywall Hotel - Palawan offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Best Western Plus The Ivywall Hotel - Palawan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 425 reviews" "
Rating 8 - Good. 125 out of 425 reviews" "
Rating 6 - Okay. 31 out of 425 reviews" "
Rating 4 - Poor. 7 out of 425 reviews" "
Rating 2 - Terrible. 10 out of 425 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Stayed 1 night in Sep 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Tsarita, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel doesn't have central AC which make it too hot in the hallway and elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive and very polite, breakfast buffet it's on point, excellent customer service, I couldn't ask for any better, we have a very pleasant stay, I highly recommended and well stay again next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Blanca

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Zbigniew

Stayed 7 nights in Jun 2024

10/10 Excellent

Patrick

Stayed 4 nights in Jun 2024

10/10 Excellent

Julieto

šŸ‘
Stayed 3 nights in May 2024

10/10 Excellent

Catherine, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. I was immediately greeted upon entering and even though I was early they arranged for me to access my room quickly. The room was quiet, clean, spacious, and well appointed. The on site spa was so nice I had massages both days I was there. Pool was lovely! I ate lunch and breakfast at the hotel and the food was good. I'd definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional service from the whole staff.
Stayed 1 night in May 2024

8/10 Good

ASHLEY NAES

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is close to airport. They offer transfer services to and from the airport with stay. Location offers options near by for food. Located short walking distance to ATM, but not walking distance to Robinson Mall. Itā€™s still close enough for you to take a tricycle though. They offer scheduled massages if you book early enough and a decent breakfast with stay. Rooms are okay we had to change rooms because one of our rooms had a mold smell. We were kindly transferred to another room, still had a hint of that smell with added spray from house cleaning but at that point we didnā€™t want to transfer again. Still enjoyed our stay mainly based on staff kindness, in-house spa/massage treatments, breakfast and airport transportation.
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Property conditions & facilities
It is ok
Stayed 1 night in May 2024

10/10 Excellent

Ronald, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
A newer property that is making an extra effort and it shows. Stay here if visiting Princessa.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Dat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jasper Keith Battle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved each and evey staff member at Best Western. Polite, helpful, professional and respectable
Stayed 4 nights in Apr 2024

10/10 Excellent

arsenio, Lathrop

Stayed 3 nights in Apr 2024

10/10 Excellent

Rudolphus

Liked: Staff & service, amenities, property conditions & facilities
Seamless checkin, got assistance with luggage, the bellman introduced himself , introduced me to the amenities. Had 2 very nice meals, enjoyed an excellent massage, lounged at the pool. The staff already inquired about my flight connection for the next day and already had arranged a ride to the airport. The bellman doubled as the chauffeur to cover lunch for the regular driver, and still remembered my name. Is that important? I think so. Highly recommended and I will return there if I pass through Palawan again
Stayed 1 night in Mar 2024

8/10 Good

Lyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about this property is the top notch staff services, super friendliness and very warm smiles. I would come back for them. The airport transfer was very convenient too! The breakfast buffet was very good as well. I like the careful selection of foods, the salad and breads! What I didnā€™t like about the property is that they donā€™t have a pull out shower head hahašŸ˜†it was extremely hard to shower! Also, some rooms smelled very bad (moldy) that I had to ask to change rooms! Which the staff courteously delivered. They really should check about this because molds hidden in carpet or curtains are not good for oneā€™s health. Overall it was a wonderful stay! Overall, it was won
Stayed 2 nights in Mar 2024