Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
View from room
Private beach, white sand, beach towels, beach bar
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
  • Hot tub

Explore the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    1 min walk
  • Spoon
    1 min walk
  • Cancun Bus Station ADO
    34 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Preferred Club Junior Suite Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Run of the House

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Tropical View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool
Spend the day relaxing on Secrets Riviera Cancún All Preferred - Adults Only - All inclusive's private white sand beach or pampering yourself at the property's full-service spa. Housekeeping is available on request.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages, reflexology, or manicures and pedicures at Relax Spa By Pevonia
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and fitness classes
  • Steps from Arrecife de Puerto Morelos National Park and Petempich Bay
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like an outdoor pool and a spa tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • A hot tub
  • Wine-tasting room
  • Winery release events

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (8933 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number BVM1711087E9

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 186 reviews" "
Rating 8 - Good. 42 out of 186 reviews" "
Rating 6 - Okay. 14 out of 186 reviews" "
Rating 4 - Poor. 11 out of 186 reviews" "
Rating 2 - Terrible. 12 out of 186 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paramjit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction at the resort and very noisy.
Stayed 4 nights in Sep 2024

10/10 Excellent

kisha donyette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jian Xin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all stuffs and environment are nice
Stayed 4 nights in Sep 2024

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The bar in the check-in lobby made amazing drinks and always had great bartenders with friendly smiles. Everything was super clean, and all the staff was great.
Stayed 4 nights in Sep 2024

4/10 Poor

Glenda

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Regret choosing this resort for my honeymoon. Sheets, sink and swim out were dirty. Didn't have the vegan options as stated on the menu. However, Miguel the chef at the steakhouse was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Candace G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a super friendly and attentive staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Tequisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Aracelly

Liked: Cleanliness, staff & service
Not enough food options in the secret side as well as not enough dancing options or entertainment on this side . We also believe we had bed bugs as we got all bit all over the body .
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Adolfo, Parkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for adults only. Highly recommend secrets pool and restaurant area. Top notch and great staff!
Stayed 3 nights in Jul 2024

8/10 Good

Derrick Lanez Thompson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Felicia Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis the bartender in the lounge ALWAYS went above and beyond Estefana helped us each day with questions and all our bookings she was fantastic Luis who was in charge of Rosewater for dinner made sure we had everything we needed every hour during our private dinner Cruz who served drinks at the pool was so sweet and amazing!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 3 nights in Jun 2024

10/10 Excellent

Shuntana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

8/10 Good

ROSS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was horrible! We stayed 5 nights and didn’t enjoy any of the restaurants. It was always hot inside the restaurant the facility kept the ac off.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite resorts I've been to! Amazing food, especially for an all inclusive. Great staff. Easy to walk around the resort.
Stayed 6 nights in Jun 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlington

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 8 nights in Jun 2024

8/10 Good

Lizet

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

LaTosha Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, everyone where so friendly snd nice. The room was beautiful and food in buffet and Italian restaurant was excellent. The only down side ocean water not safe to swim and so food in other restaurant need more season. We had a happy anniversary and reconnected. Thank you for a blessed time.
Stayed 4 nights in Jun 2024