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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Private beach, white sand, beach towels, beach bar
View from room
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • On private beach

Explore the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of the House

View from room

Run of the House

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Excellence Riviera Cancun - Adults Only All Inclusive

On private beach
Pool
Hot tub
All-inclusive
4.7 out of 5, Exceptional, (1590)
The price is €798
for 1 room
includes taxes & fees
17 Feb - 18 Feb
Excellence Riviera Cancun - Adults Only All Inclusive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool
Spend the day relaxing on Secrets Riviera Cancún All Preferred - Adults Only - All inclusive's private white sand beach or pampering yourself at the property's full-service spa. Housekeeping is available on request.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. During your stay, you're just a quick walk from Petempich Bay. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages, reflexology, or manicures and pedicures at Relax Spa By Pevonia
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and fitness classes
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like an outdoor pool and a spa tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • A hot tub
  • Wine-tasting room
  • Winery release events

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (8933 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number BVM1711087E9

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 192 reviews" "
Rating 8 - Good. 44 out of 192 reviews" "
Rating 6 - Okay. 14 out of 192 reviews" "
Rating 4 - Poor. 11 out of 192 reviews" "
Rating 2 - Terrible. 12 out of 192 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE ORLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment team was amazing. Andres was all day energetic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the employees were friendly and the Master suite was great. There is no activity’s for older adults. Very laid back and quiet. You have to use their sister property next door which is breathless resort. Better options on good and entertainment. Not only should they entertain Mexicans but US citizens as well for as the music and shows.we don’t speak Spanish, so do not understand the activities.There workers should know how to speak English to accommodate their guest. All workers, not just a few
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel and resort in Cancun
Stayed 4 nights in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Everything was 5stars. The beach, the food, the bar, the night club.
Stayed 9 nights in Oct 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kalesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were amazing. The stay was so comfortable, nice and luxury!
Stayed 4 nights in Oct 2024

4/10 Poor

Omar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service and food was great, but that was about all. We were coned into sitting through a 90 minute presentation whoch tirned into a 4.5 hour waste of our day. The electricity went out all night during our stay in our master suite = no AC. And on the morning we were leaving, we were left without hot water. No quick jump in the jacuzzi to e joy our last day, and a nice cold shower on the way out. Stay away from the secrets property.
Stayed 3 nights in Oct 2024

8/10 Good

starlett MARIE ISLES, massillon

Stayed 5 nights in Sep 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and delicious food, Rosewater restaurant is amazing.
Stayed 7 nights in Sep 2024

2/10 Terrible

Paramjit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction at the resort and very noisy.
Stayed 4 nights in Sep 2024

10/10 Excellent

kisha donyette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jian Xin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all stuffs and environment are nice
Stayed 4 nights in Sep 2024

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The bar in the check-in lobby made amazing drinks and always had great bartenders with friendly smiles. Everything was super clean, and all the staff was great.
Stayed 4 nights in Sep 2024

4/10 Poor

Glenda

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Regret choosing this resort for my honeymoon. Sheets, sink and swim out were dirty. Didn't have the vegan options as stated on the menu. However, Miguel the chef at the steakhouse was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Candace G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a super friendly and attentive staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Tequisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Aracelly

Liked: Cleanliness, staff & service
Not enough food options in the secret side as well as not enough dancing options or entertainment on this side . We also believe we had bed bugs as we got all bit all over the body .
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Adolfo, Parkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for adults only. Highly recommend secrets pool and restaurant area. Top notch and great staff!
Stayed 3 nights in Jul 2024

8/10 Good

Derrick Lanez Thompson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024