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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Room, 1 King Bed (Paradise) | View from room
On the beach, white sand
Food and drink
2 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the pool
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and an elevator. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 783 reviews
Rating 8 - Good. 177 out of 783 reviews
Rating 6 - Okay. 96 out of 783 reviews
Rating 4 - Poor. 35 out of 783 reviews
Rating 2 - Terrible. 30 out of 783 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, the resort is beautiful, clean and comfortable. The rooms have everything you need to rest and feel pampered. The staff go beyond, so sweet and really make your stay feel special. The food is excellent! This was my second time and won't be my last. Sergio the pool waiter was fantastic! The social team of Angel, Regina and Angelo were so nice and fun! Irving is an excellent bar tender. Jose and Sefario are excellent waiters in the Boathouse. Can't thank them enough for making our visit so wonderful. We hope to be back soon!
Stayed 6 nights in Jan 2025

10/10 Excellent

Linda Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. The staff was very friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Charlene

Travelled with family
Liked: Amenities
We had an amazing time at this resort, although it was booked by mistake. Our personal concierge, Febe, was incredible and went above and beyond to help us with everything and make sure we felt like VIP guests. Food was really, really good! You will be disappointed
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic! The bartenders and servers made the experience! You can tell they love what they do! Carlos and the bartending staff at Landshark were phenomenal. The bartenders at the Salted Rim were also outstanding!
Stayed 4 nights in Dec 2024

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Dianne Arglenia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place that I definitely want to come back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa Monica Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out after 1 night!!! When I had 5 night stay originally planned!!! I feel that I was scammed based on what was sold to me on the Expedia website as it did not align with what I experienced in person at the resort. For the price of the resort, the quality of the food, beverages, restaurants and bars, were extremely poor. The staff were nice, but extremely inexperienced. The restaurants were constantly understaffed, resulting in poor service at times, the food looked like it was sloppily thrown together and tasted cold several times, and the drinks were often undrinkable. I understand this is a new resort, not even a year old, but to be charging the prices they are charging, guests are rightfully expecting a more luxurious experience, considering the resort calls itself a luxury adults only resort. I have been a customer of Expedia with several happy stays in hotels in different countries, and this is the first time I have been so extremely disappointed in the recommendation by Expedia for this resort. I want to request a refund as I feel my experience was not at all as advertised for the money that I paid. My experience at Margaritaville was so poor that I checked out early after one night out of five nights, and went to a different resort.
Stayed 5 nights in Jan 2025

8/10 Good

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Callie

Stayed 5 nights in Jan 2025

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property is awesome. Over Christmas, it was relatively quiet...pretty chill vibe. However, for the price paid, it was a bit of a bitter pill to have to pay extra for medium to upper tier booze. Food was grwat in all of the restaurants.....and omg the osobucco......bring a biiig appetite. The steakhouse is spectacular...try the pichania. Carlos the sommelier is amazing as is all of the staff. All super friendly. Would go back in a heartbeat. Just an fyi tho. There is minimal if nada beach.
Stayed 8 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Tanisha Andrinette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very nice and accommodating. The concierge to schedule dinner reservations only being available from 9-2pm daily and not being able to schedule dinners in advance is challenging. We were there for our wedding anniversary and I notified the property of this and wanted to schedule a dinner at the steakhouse for that night in advance but I was not able to do it until we arrived and the concierge was no longer open. This could be improved by allowing this in advance online. The wifi coverage in the pool area was really bad and did not work consistently. In room the wifi access was fine but in the outdoor pool area it needs improvement. Having quiet times during the day around the pools with no music would be nice as well even for an hour in the morning and afternoon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olivia

Stayed 4 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with my husband and our adult children. Will go back😊
Stayed 3 nights in Dec 2024

6/10 Okay

Tyler Wayne

Stayed 7 nights in Dec 2024

10/10 Excellent

Ron, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful experience all around
Stayed 5 nights in Dec 2024

2/10 Terrible

Raneen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed too much water
Stayed 4 nights in Dec 2024

4/10 Poor

Tatyana

Liked: Staff & service, amenities
Disliked: Cleanliness
NO ACCESS TO THE SEA!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michelle Louise Jean

Stayed 4 nights in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From ease of check in to clean property to great staff, we enjoyed our time at this resort. They provided great activities, exercise at the pool each day, tequila tasting, cocktail making class, good music. LandShark restaurant food and entertainment was great. License to Chill served a variety of great tacos. Coffee Bar in Joe's Merchant included pastries, salads and sandwiches. The Boathouse was the buffet, it provided great choices for breakfast, lunch and dinner, our waitress Yitzy was great. Room Service was good and housekeeping was great, we had Melby. The reservation only restaurants, Frank & Lola's and JWB Steakhouse were both disappointments. The food was dry (our group had mahi mahi, seafood risotto and chicken parm ~ all were dry, with requested added sauce the chicken parm was ok), just expected more flavorful food for a reservation only restaurant. JWB Steakhouse, DON'T waste time on any upcharged steaks. Our waiter, Carlos was great. The upcharge steaks were cut incorrectly (rib eye and cowboy). One of the rib eye steaks we were served was mostly fat and cut like a thin, flat steak, when we complained to the head waiter, Christian, he dismissed our concerns and told us we were wrong and there was nothing he could do, not someone that should be a Head Waiter. We paid almost $100 extra for the rib eye. Paid extra for the Caribbean Lobster, no flavor and dry. The baked potato was the size of a small red potato. The quality of the steaks were just okay.
Stayed 5 nights in Dec 2024

10/10 Excellent

IANCU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate us. Kudos to Jose, our concierge, for making our stay unforgettable
Stayed 6 nights in Dec 2024

6/10 Okay

Angelica

Liked: Amenities
Service can be improved, servers take a long time to bring a drink or they don't come to the table. Every time I had to ask them to bring water to the table. The room smelled very strongly of mold. The air grille had black marks. When I told the hostess upon arriving, she said she is unable to smell it, although it was very strong. The non-smoking areas are too few and there are no proper ashtrays. There is no beach any longer and the resort should make this public knowledge. The same as for the non-smoking policy. Had I known there is no beach and the resort is non-smoking, I would have chosen a different resort. Otherwise, the property is beautiful, very clean and well cared for. Food was good as well.
Stayed 8 nights in Dec 2024

10/10 Excellent

Bryan Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay quality of Margaritaville staff was very friendly. Concierge Miguel went so above and beyond helping us get into our room.
Stayed 2 nights in Dec 2024