ibis Puerto Montt

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Puerto Montt

Restaurant
Bar (on property)
Reception
In-room safe, laptop workspace, soundproofing, free WiFi
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Juan Pablo II Museum
    3 min walk
  • Paseo del Mar Mall
    11 min walk
  • Angelmo Fish Market
    13 min walk
  • Puerto Montt (PMC-Tepual)
    29 min drive

Room options

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

  • 18 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Puerto Montt

Hotel in Puerto Montt with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Puerto Montt offers 129 accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puerto Montt hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at ibis Puerto Montt, you're just a quick walk from Juan Pablo II Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute walk from Juan Pablo II Museum and 11 minutes by foot from Paseo del Mar Mall
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis Puerto Montt also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Ibis Puerto Montt has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-8 for adults and USD 6-7 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 19 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 8 for adults, and USD 6 to 7 for children
  • Pet fee: USD 19 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

ibis Puerto Montt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 190 out of 436 reviews" "
Rating 8 - Good. 150 out of 436 reviews" "
Rating 6 - Okay. 51 out of 436 reviews" "
Rating 4 - Poor. 27 out of 436 reviews" "
Rating 2 - Terrible. 18 out of 436 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Simply lovely
Stayed 3 nights in Jun 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Immediately next to the bus station ...could not get any closer...literally 30 steps to my bus in the morning...perfect for early buses...right at the waterfront....walked to the cinema in a very nice mall... Room was fine, bed was acceptable, all very clean...carpeting in hallways very worn and tired but in room was fine. Food in restaurant very basic. Value was acceptable. I slept well!
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Apr 2024

4/10 Poor

Rafael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
LA QUE RECEPCIONO MUY MALO EL TRATO EL SERVICIO DE ASCENSORES MUY MALO VARIOS DIAS CON UN SOLO ASCENSOR ESO DEJA MUCHO QUE DESEAR DENTRO HOTEL DE PRESTIGIO Y OJALA MEJORARAN EL DESAYUNO ESTAVA MUY POBRE VEZ ANTERIOR ESTAVA MUCHO MEJOR FALTAVAN VARIAS COSAS QUE ANTE ESTAVAN Y LA RECEPCIONISTA DEBEN MEJORAR SU TRATO MUCHAS GRACIAS
Stayed 3 nights in Apr 2024

10/10 Excellent

Yenny

Stayed 2 nights in Apr 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, room comfort
Elevators were slow to close doors and sometimes took very long to arrive. Breakfast menu was always the same.
Stayed 4 nights in Mar 2024

10/10 Excellent

kevin, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lace for night before going on Skorpios cruise , not fancy but cl an and effecient
Stayed 1 night in Mar 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Chun Ho Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no direct connection between underground parking and hotel
Stayed 1 night in Dec 2023

4/10 Poor

Edwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property doesn’t handle a proper cleaning record of the rooms, they can give you a part clean room as result of not cross the check out record of the guests. The location is inside a Bus Terminal, the front door can made you feel unsafe, street informal sellers and noisy street. The bay views are amazing from inside. The elevators (two in the property) are shared with cleaning services and guests and they’re really slow. It can take you up 10 minutes to get one ride.

6/10 Okay

Doris

Disliked: Property conditions & facilities
Muy viejo el hotel, el mantenimiento tampoco se ve que sea bueno y las camas con colchones viejos y poco cómodos
Stayed 3 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, very close to the bus station which is convenient for an early bus.
Stayed 3 nights in Sep 2023

6/10 Okay

Philip

Disliked: Amenities
I had to tape the gap in the window/ frame to help keep the cold draft out. Had to beg for clothes hangers. They gave 3 after 3 days of requests. Very noisy location right next to bus terminal. They put us in a room on the noisy side when the hotel was almost empty. They want too much information just to join the WiFi that stops after 3 days. Good hot water, staff friendly, good bed, sheets and blankets. The shower does not drain fast enough because the floor is sloped away from the drain so it runs out onto the bathroom floor. The place was okay for nightly rate.
Stayed 7 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money!
Extremely cold hotel, shower leaked all over the bathroom floor causing a serious hazard. Little to no amenities in not a nice part of town.
Stayed 1 night in Aug 2023

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Joseph

Travelled with partner
Room was okay. Breakfast ineeds inproving.

4/10 Poor

Jon

Travelled with partner
Liked: Cleanliness
Bad location

8/10 Good

Beatriz Elena

Stayed 1 night in Jan 2023

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Friendly staff. Always helpful. Elevator hardly works.

10/10 Excellent

Amelia