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Chalet Castillo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Castillo

Outdoor pool
Lake view
Lake
Staircase
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012
  • Lake Izabal
    16 min drive
  • Finca Paraiso Hot Springs
    31 min drive
  • Restaurante Elsita
    1 min walk
  • Río Dulce Airport (LCF)
    84 min drive

Room options

View all photos for Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View

  • 4 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 2 Queen Beds

View all photos for Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View

  • 4.0 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds

View all photos for Basic Single Room, 1 Single Bed, Garden View

Basic Single Room, 1 Single Bed, Garden View

Basic Single Room, 1 Single Bed, Garden View

  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

About this property

Chalet Castillo

Hotel in El Estor with a 24-hour front desk and an outdoor pool
An outdoor pool, a children's pool, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Chalet Castillo offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.

Bathrooms include showers. This El Estor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

You'll find features like free WiFi in public areas and self parking, plus an outdoor pool at Chalet Castillo.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 5.2 mi (8.3 km) from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs
  • Airport shuttle service available for a fee
Chalet Castillo offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Chalet Castillo. Free self parking is available.

This 3-star El Estor hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Return airport shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Motorised watercraft
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor

Chalet Castillo Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019