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Twin Hotel Galapagos

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Twin Hotel Galapagos

Hiking
Aerial view
Outdoor pool, pool loungers
Down duvets, Tempur-Pedic beds, in-room safe, individually decorated
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Bellavista Barrio los Túneles, Vía playa el Garrapatero, Bella Vista, Galapagos, 200350
  • Tortuga Bay Beach
    13 min drive
  • Malecon
    14 min drive
  • Playa de los Alemanes
    19 min drive
  • Isla Baltra (GPS-Seymour)
    70 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 2 Bedrooms

Down duvets, Tempur-Pedic beds, in-room safe, individually decorated

Superior Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard King Room Garden View

Standard King Room Garden View

Standard King Room Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Garden View

Down duvets, Tempur-Pedic beds, in-room safe, individually decorated

Family Suite, 2 Bedrooms, Balcony, Garden View

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

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About this property

Twin Hotel Galapagos

Family-friendly Bella Vista hotel connected to the convention center, steps from Galápagos National Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Twin Hotel Galapagos offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature down comforters. A pillow menu is available. 30-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Bella Vista hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Twin Hotel Galapagos, you're connected to the convention center and just a quick walk from Galápagos National Park. Free WiFi in public areas, free valet parking, and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at las gemelas, a family restaurant that serves Regional cuisine
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Galápagos National Park and 13 minutes by car from Tortuga Bay Beach
  • Airport, ferry terminal, and casino shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at the family-friendly Twin Hotel Galapagos. An area shuttle within 8 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 3-star Bella Vista hotel is smoke free.

Las gemelas - This family restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Reservations are required.
TWIN DINNER - Onsite family restaurant. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 8 kilometres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 22

Restaurants on site

  • Las gemelas
  • TWIN DINNER

Things to do

  • Bike rentals
  • Ecotours
  • Outdoor pool

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Separate living room

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Doorbell and phone notification
  • Grab bar in bath
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Twin Hotel Galapagos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per room
  • Airport shuttle fee per child: USD 10 (from 2 to 12 years old)
  • Rollaway bed fee: USD 40.0 per night
  • Hosted evening meal: USD 22

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Twin Hotel Galapagos offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Twin Lodge Galapagos Puerto Ayora
Twin Lodge Galapagos
Twin Galapagos Puerto Ayora
Twin Galapagos
Twin Lodge Galapagos Hotel Puerto Ayora

Twin Hotel Galapagos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se lo recomendaría a cualquiera que venga a Ecuador por primera vez. Después de disfrutar de Puerto Aoya en las Galápagos, se puede entrar en contacto con la vida de los lugareños en el restaurante y supermercado Bellavista. El hotel se encuentra en un lugar tranquilo y relajante. Para llegar a Puerto Aoya, recomendamos alquilar una bicicleta y coger el autobús de vuelta al túnel por 50¢. El personal es amable.
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Ever Stay at This Hotel
This is a horrible hotel. The WiFi doesn’t work even though they mentioned it would provide WiFi. The room and dining room were full of insects. The owner of the hotel is not a friendly person. When my boyfriend and I complained about the WiFi and the insects being everywhere, Maria Jose, the owner made a bunch of excuses. My boyfriend and I asked for a refund and Maria Jose overreacted and said that it was impossible to give a refund and she didn’t want to do it. My boyfriend and I got scammed.
Stayed 4 nights in Jul 2023

8/10 Good

Julio

Stayed 4 nights in May 2023

10/10 Excellent

Pamela Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went over and beyond with catering to us. Extremely kind and helpful. Excellent meals!
Stayed 1 night in Feb 2023

2/10 Terrible

Deepak

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The property is located far off from main area. You need to get off and on using a cab, for 3 days add another 30 bucks for cab. Expedia needs to throw this property out of their listing and i would blame expedia that showed this property for the area i am searching. A 20 year old kid is left scrmabling dealing with customers . We had multiple issues 1. Check - In was ok 2. Booked a trip thru hotel and it turned out to be a disaster. The owner Jose sold something and when we went to island, the guides had differrent itinery and threatened to leave us on the island when we asked for the promised tour. I did not get a refund from Jose.. Pure and simple cheating STAY AWAY

6/10 Okay

Isaac

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is far from the port main area. It would be a good idea the owner will say it. Nice staff.
Stayed 3 nights in Jun 2022

10/10 Excellent

Audrey

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an authentic stay in the Galapagos upcountry that emphasizes simplicity, nature, and natural resources. Surrounded in a lush green tropical setting while still being only 15 minutes away from town by car, you’ll enjoy the peace and tranquility of nature with easy access to everything. The staff does everything to ensure that you enjoy your visit with their focus on hospitality. Rooms are spacious and comfortable but do not seek out luxury here. Instead you connect to what’s important while enjoying the freshest breakfast breads, eggs, fruits, juices, and coffee (most grown onsite). We also had them arrange our tours and other meals and it was a fantastic experience knowing that everything was taken care for you. Expect authentic, spacious, and rustic accommodations that allow you to enjoy nature itself.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint; simple; no bells and whistles. Comfortable. Great location because you can see the highlands/farming area, are close to the lava tunnels, and is a good midpoint between the main town and the airport/cruise port. You can hire a "white truck taxi" to take you to Puerto Ayora (the main town) for $5 in about 10 minutes and $25 to the airport/cruise port in about 30 minutes.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff, far enough from town, but not too far.
Stayed 7 nights in Feb 2019

8/10 Good

Greta, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet restful stay
This hotel has extremely helpful and friendly staff. Rooms were super comfy. It was just a long way from anywhere and out of your pickup zones. But Cheo was very happy to arrange taxis
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff ,quiet and safe location. Staff was very helpful.only thing we did not like was the small creatures on the floor .these come through the doors.
Stayed 1 night in Oct 2018

8/10 Good

David, Providence, RI

Liked: Staff & service, property conditions & facilities, room comfort
The staff was truly wonderful and accommodating. They make a delicious homemade breakfast every morning. They were very helpful with arranging transportation. The place was also very beautiful and scenic with many nice trees, plants, and flowers. My only complaint is with the plumbing- the toilets did not flush well and the showers had water that varied from scalding hot to freezing cold. It was difficult to find a comfortable temperature. Overall it was a very pleasant experience and a good value for the money. I give the place 4 stars and would recommend this place to my friends and family.
Stayed 3 nights in Sep 2018

10/10 Excellent

Debbie, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted at the airport to help us get oriented. Breakfast and coffee were served at our leisure in the garden dining area.Taxi service arranged and advice to arrange outings most helpful.Hammocks by the poolside garden a delight!
Stayed 6 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Decent hotel in the middle if nowhere
Hotel is OK and price point decent value for money. But the location is middle of nowhere. When I booked the address was listed as Puerto ayora. I don't think it is. In any case, it's pretty far from everywhere. So u have to take a cab to go and down for anything and everything. Apart from the cost, it's a pain in the butt. Plenty of options around the main malecón. Look at the map before u book.
Stayed 3 nights in Jun 2018

6/10 Okay

Mike, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The only problem is that they only have one person working there at all times due low occupancy. Breakfast only available 7am -9am.
Stayed 7 nights in May 2018

8/10 Good

Belle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant garden retreat in the highlands
Pleasant garden environment in the cool highlands of Santa Cruz, run by a family. Bananas, papayas, and pineapples grow around the grounds. Rooms are large and comfortable, have hammocks on the porches and some have full kitchens for longer stays. Staff are very friendly (though they don't speak much English). Breakfast and lunch are prepared fresh and available daily in the dining area. Close to highlands attractions such as giant tortoise habitat and lava tubes. Wifi worked better than at most other hotels we stayed at in the Galapagos. The one downside is the many roosters in the neighborhood crow at intervals throughout the night, with a big chorus at dawn!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for cost! Very accommodating staff. Arranged last minute tour. Excellent meal prepared on request. Had tour of gardens - all organic and great to see various types of plants and fruits and vegetables. Is $5 taxi ride to Puerto Ayora. Swimming pool available. A great view of stars at night from rooftop terrace.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Very friendly family owned lodge . Kind hosts , clean place , pleasant in the north part of the island
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are beautiful people, but they should prevent the accomodities before the customers arrives. Certainly, they will provide them, but you have to ask for it, for me it should fix and provide, not even asking for it. But they are lovely people, you only have to advise them about details, Solmira Rendón
Stayed 3 nights in Dec 2017

10/10 Excellent

female travelor, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel but outside Puerto ayora
The staff was great, breakfast was okay, but outside the city. There is nothing within walking distance so you will always be taking a cab to and from the city.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent location, brand new hotel, I am so glad that I chose Twin Lodge Galapagos. Close to town and easy to get to the airport. The food was great and staff was outstanding. The rooms are big and vey comfortable!!! I recommend this hotel 110%.

8/10 Good

Monica, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in very quiet area.
Very nice. Quiet hotel. Friendly and helpful staff. Used hotel bikes to ride around.

10/10 Excellent

Anette gram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super oplevelse
Dejligt ophold , der var super hyggeligt, store værelser , badeværelse , lille swimmingpool - hyggeligt område at sidde ved poolen , personalet super søde og venlige og kan hjælpe med det meste alt i alt 3 super dage - 5$ til at komme ned på havnen i taxi.
Hotellet
Morgenmads stedet
Badeværelse
Værelset
Stayed 3 nights in Dec 2023