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Luxury Palms

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luxury Palms

Exterior
Presidential Suite
Front of property
Exterior
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1971 Blvd. Mariano Matamoros, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    11 min walk
  • La Sepultura Biosphere Reserve
    37 min drive
  • Iglesia Vieja
    41 min drive

Room options

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About this property

Luxury Palms

Waterfront hotel with an outdoor pool
An outdoor pool, a restaurant, and a children's pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area. Housekeeping is available on request.
Luxury Palms offers 7 air-conditioned accommodations with complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 60-inch flat-screen televisions come with cable channels. This Tonalá hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.
At Luxury Palms, you'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a communal living room and TV in a common area
  • 20.6 mi (33.1 km) from La Sepultura Biosphere Reserve and 21.7 mi (35 km) from Iglesia Vieja
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Luxury Palms offers its guests an outdoor pool and a children's pool.

This 3-star Tonalá hotel is smoke free.

Luxury Palms has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Outdoors

  • Beachfront location
  • Outdoor furniture

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.

Property is also known as

Luxury Palms Hotel
Luxury Palms Tonalá
Luxury Palms Hotel Tonalá

Luxury Palms Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el concepto pero Me pareció alto el costo. La habitación tiene sus detalles. Los controles del aire y las persianas no funcionaban, el desagüe de la regadera estaba tapado, la puerta de la regadera estaba caída. Una persiana rota.
Stayed 2 nights in May 2024

8/10 Good

Gladys Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy lindo y perfecto para descansar, lamentablemente anuncian los jacuzzis y zonas de camastro como públicas, cuando en realidad solo son para los miembros… en los restaurantes, pareciera que se molestan por pedirles que te asignen una mejor mesa…
Stayed 1 night in Apr 2024