San Andrés Cholula hotel in Lomas de Angelópolis with a 24-hour front desk
Valet parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sonata Hotel offers 66 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. Smart televisions come with Netflix.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
During your stay at Sonata Hotel, you'll be close to Angelopolis Commercial Center. Free WiFi in public areas, dry cleaning service, and concierge services are available.
Free WiFi
Valet parking and self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
8 minutes by car from Angelopolis Commercial Center and 13 minutes from Zócalo de Puebla
As a guest of Sonata Hotel, you'll find a terrace, concierge services, and laundry facilities. WiFi is free in public spaces. Sonata Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Parking is available for a fee.
This 3.5-star San Andrés Cholula hotel is smoke free.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (surcharge)
Valet parking on site (surcharge)
On-site parking options include a carport
Food and drink
Room service available
Things to do
Swimming pool
Family friendly
Free cots/infant beds
Laundry facilities
Separate living room
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down duvet
Free cots/infant beds
Bathroom
Free toiletries
Hairdryer
Shower
Towels
Entertainment
Netflix
Smart TV
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Sonata Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula
Sonata Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 265 out of 595 reviews
10 - Excellent
265
Rating 8 - Good. 149 out of 595 reviews
8 - Good
149
Rating 6 - Okay. 84 out of 595 reviews
6 - Okay
84
Rating 4 - Poor. 50 out of 595 reviews
4 - Poor
50
Rating 2 - Terrible. 47 out of 595 reviews
2 - Terrible
47
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Jose Ernesto, San Pedro Garza García
Business traveller
11 Nov 2024
Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Le falta mucho mantenimiento, el
Personal miy amable pero son muy pocos y se vuelven locos. Me tuvieron que cambiar de cuarto, laa sábanas sucias, las toallas desilachadas. No volvería
Everything was great except for the issue the stuff had with our AC.
In the first room we’ve been in we didn’t have hot air in the AC then they had to transfer us to another room but it didn’t have cold air option in the AC. Temperature in the rooms was always an issue.
Overall it was pretty nice.
Sería conveniente tener la misma calidad que encontramos meses atrás. Ahora, las toallas estaban deshilachadas y percudidas, la regadera goteaba y el piso estaba lleno de sarro. No hubo cuidado para darnos toalla de manos al día siguiente y la obtuvimos hasta que la pedimos. Si la habitación se paga para dos personas porqué sólo ponen una cápsula de café?.
Creo que todo estaba mucho mejor hace algunos meses. Ojalá vuelva a estar como antes porque tiene una muy buena ubicación.
Leticia Reina
Stayed 2 nights in Aug 2023
8/10 Good
Haidee
9 Aug 2023
Haidee
Stayed 1 night in Aug 2023
6/10 Okay
ALFONSO
Travelled with partner
20 Jun 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is starting to fall into disrepair. Windows are dirty, pool shades are ripped. Needs new paint overall. Restaurant is permanently closed. Feels understaffed.