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Quinta Esencia Hotel Boutique

4.0 star property

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Photo gallery for Quinta Esencia Hotel Boutique

Outdoor spa tub
Front of property
Double Loft
Outdoor spa tub
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
9 Oriente No 16 Centro Historico, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪4 min walk‬
  • Puebla Cathedral
    ‪6 min walk‬
  • Puebla Convention Center
    ‪13 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Elegance Suite, 1 King Bed, Hot Tub

Elegance Suite, 1 King Bed, Hot Tub

Elegance Suite, 1 King Bed, Hot Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Room

Loft Room

Loft Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Loft

Double Loft

Double Loft

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite, 1 King Bed

Imperial Suite, 1 King Bed

Imperial Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Balcony Suite

Balcony Suite

Balcony Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

NH Puebla Centro Histórico

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1210)
The price is €52
for 1 room
includes taxes & fees
6 May - 7 May
NH Puebla Centro Histórico

About this property

Quinta Esencia Hotel Boutique

Hotel with a fitness center, a quick walk to Puebla Cathedral
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and spa services.
Quinta Esencia Hotel Boutique offers 10 accommodations with indoor private hot tubs and minibars. 48-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Quinta Esencia Hotel Boutique. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Puebla Cathedral and Santo Domingo Church
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and a terrace are also featured at Quinta Esencia Hotel Boutique. Parking is available for a fee.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:30 AM to noon.
Quinta Esencia Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per night)

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Esencia Hotel Boutique Puebla
Quinta Esencia Boutique Puebla
Quinta Esencia Boutique Puebla
Quinta Esencia Hotel Boutique Hotel
Quinta Esencia Hotel Boutique Puebla
Quinta Esencia Hotel Boutique Hotel Puebla

Quinta Esencia Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 398 reviews
Rating 8 - Good. 103 out of 398 reviews
Rating 6 - Okay. 34 out of 398 reviews
Rating 4 - Poor. 14 out of 398 reviews
Rating 2 - Terrible. 14 out of 398 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hecktor

Stayed 1 night in Dec 2024

10/10 Excellent

lucero

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend, rooms are dirty and outdated.

Would NOT recommend. This boutique hotel is in dire need of a refresh and a thorough cleaning. I truly do not know how they have such a high rating. My room had stained sheets, make up stained pillow sheet, the bathroom area was terrible. The toilet had rings indicating it hasn’t been cleaned in some time. The shower had hard water stains throughout. Not to mention it just looks and feels damp and dirty. The dim lighting hides a lot of imperfections but with a flashlight you can see how nasty the room was. I didn’t even feel comfortable enough to use the hot tub which was the selling point of this room. We slept on top of the sheets and used the towels as blankets. It was disappointing. The bench seat in front of the bed had debris, crumbs, and hairs in it indicating it had not been vacuumed in some time. The pictures really sell you on it but it was not a clean and fresh room. I don’t know if I got unlucky and got the oldest room but it was not pleasant. The only reason we did not leave was because when we got back to the room after the quick check in, it was late, raining, and dark, and didn’t want to deal with the process of leaving.
Bed sheet stain
Bed sheet stin
Bed sheet stain
Make up stained pillow cover
Stayed 1 night in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service

Nice, and dated. But amazing staff

Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The inside it’s beautiful and the big lamp around the stairs is amazing. Very pretty for pictures
Stayed 3 nights in Oct 2024

8/10 Good

Hesus

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed Quinta Esencia. It was walkable to Zocalo and all points of interest even a fantastic restaurant on premises. The only pitfall was a very loud and popular bar directly below the hotel…music goes from about 8pm-1:30am Thursday-Saturday. This hotel is not handicap accesible, it’s an older Casona gorgeous by the way. Other than that, was a nice stay.
Stayed 8 nights in Aug 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Property had an interesting layout.. You had to walk through the middle of restaurant located on the first floor. Access to the rooms was available to everyone, you simply had to take the stairs towards the end of the restaurant. Room was great, I enjoyed the ambience and the overall aesthetics of the room.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Terrific location for Zocalo, Museo Amparo, Catedral. The hotel occupies the second and third floors, with a pretty nice restaurant in the entrance courtyard on ground level. Beds are comfortable, most rooms include a soaking tub. For me, negatives were no elevator (getting to the third floor involves a lot of steps), the bedrooms rooms did not have much natural light, and the noise from adjoining bar on weekends was very loud. Staff was very helpful. I stayed four nights, then moved to Luma B&B about a mile away, which I highly recommend for accommodations and its fine dining breakfast.
Stayed 5 nights in Mar 2024

8/10 Good

Lorrie

Stayed 1 night in Mar 2024

6/10 Okay

Felix D

Liked: Staff & service, property conditions & facilities
Very nice place to stay. Great place to stay
Stayed 6 nights in Mar 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay, wished it was longer. People at the hotel were so onpoint 10/10 service. One thing, you have to make arrivals aware check-in is thru the restaurant and up the stairs.
Stayed 1 night in Mar 2024

6/10 Okay

Nancy, Elmhurst

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was excellent and very accommodating. The lighting in the room extremely too dark. We had a window but it was fully covered by a dense tree. Zero visibility outside. The bathroom is oddly located 2 feet from the side of the bed so the others in the lofted queen bed felt it was not accessible to them. The room sleeps 5 but they only have one actual key for us.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful, beautiful place. Nice and helpful staff. Some things weren't working, but overall good for Mexican standards
Stayed 2 nights in Feb 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Zujey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente servicio al cliente y la comida de Augurio la mejor!!!
Stayed 3 nights in Sep 2023

8/10 Good

Masako

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really liked the area and facility. We stayed on two occasions. Our only criticism was that both times we checked in, the person at the desk was surly to the point of being rude.
Stayed 2 nights in Jul 2023

8/10 Good

Pedro De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location!
Stayed 1 night in Jul 2023

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, elegant, private and romantic.
Stayed 1 night in Jun 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, location was excellent for walking. Very courteous and helpful staff. Be aware that there are lots of steep stairs to climb to get to some rooms. Some coffee you have to pay for. Some rooms may not have windows. Plenty of food options not far away but restaurant in hotel and bar next door available. Very minimalist but in terms of location can't beat it. We had a very nice time.

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location in the centre of town and the room is nicely decorated and quiet. There are no windows in the standard suite which made the room very dark. Most disappointingly, there was no hot water all afternoon and evening despite reception telling us to simply run the water - it actually got colder the longer we ran it. We ended up moving hotels for the next night so we could shower.
Stayed 1 night in Mar 2023

2/10 Terrible

Nairda Yoval

Travelled with partner
Disliked: Staff & service, amenities
Tuve que salirme del hotel e irme a otro lugar, el aire acondicionado de la habitación no funcionaba y estaba súper caliente. Fue una estancia corta, estresante y desesperante. Sobre todo porque estábamos ahí para festejar un aniversario y terminó siendo una decepción. Los chicos de recepción siempre muy amables, pero sin darnos una solución real a nuestro problema. Quedo en espera de mi reembolso.
Stayed 1 night in Feb 2023

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

It was amazing, the design is really unique, everything was great, location is perfect. The only comment is the lounge bathroom was not that clean.
Stayed 2 nights in Dec 2022

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were pretty disappointed by our stay at Quinta Essencia. The hot water didn’t work for the shower and came out as a slow dribble for the spa/jacuzzi. Also the air conditioning didn’t work. The staff was lovely and the location is excellent. To be fair, we got back to our room late and left early in the morning so we thought it was pointless to reach out to the staff about hot water issues and non-functional AC. It did make for a sleepless night.

6/10 Okay

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: The rooftop has amazing views and the hotel is centrally located to a number of great museums and historical cites. Cons: Rooms definitely need to be cleaner and perhaps updated - I didn't even use the tub in my room because it was filthy. The sheets and towels were also very worn. There was also very little room service (two nights the restaurant said they were too busy to accommodate room service), which is an amenity I expect to have at a "4 star" hotel. Overall, I think this hotel is more on par with a 2 or 3 star rating, not a 4 star "luxury" experience.
Stayed 4 nights in Dec 2022