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Comfort Inn Puebla Centro Histórico

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Puebla Centro Histórico

Porch
Lobby
In-room safe, desk, laptop workspace, free WiFi
Dining
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Avenida Juarez 1309, Colonia Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    16 min walk
  • Chili's
    1 min walk
  • Puebla–Cholula Tourist Train Terminal
    17 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1029)
The price is €63
for 1 room
includes taxes & fees
2 Jan - 3 Jan
NH Puebla Centro Histórico

About this property

Comfort Inn Puebla Centro Histórico

Hotel with free breakfast, near Rosario Chapel
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Comfort Inn Puebla Centro Histórico offers 60 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Puebla Centro Histórico. During your stay, you're just a quick walk from Plaza de Revolución. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Rosario Chapel and a few minutes from Puebla Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Comfort Inn Puebla Centro Histórico. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.
Comfort Inn Puebla Centro Histórico has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 3
  • Tile flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Comfort Inn Puebla Centro Histórico

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Loa Inn Juarez
Comfort Inn Centro Historico
Comfort Inn Puebla Centro Histórico Hotel
Comfort Inn Puebla Centro Histórico Puebla
Comfort Inn Puebla Centro Histórico Hotel Puebla

Comfort Inn Puebla Centro Histórico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 506 out of 860 reviews" "
Rating 8 - Good. 270 out of 860 reviews" "
Rating 6 - Okay. 54 out of 860 reviews" "
Rating 4 - Poor. 18 out of 860 reviews" "
Rating 2 - Terrible. 12 out of 860 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edmundo, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place ,staff very helpful specially the morning lady at the desk and the night gentleman . When we arrived was Feria Time so parking was imposible and if you leave the car in any garage after 8am they charge by the hour also traffic was heavy.Do not bring a car!!!. Cholula and his people are the best have a great night
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Stayed 1 night in Jun 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Poor corporate management. Most of the staff seemed unmotivated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big room, quiet and good breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
the check in process was super quick, big rooms and very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff, restaurant for breakfast need more attention,I recommend this place.
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Better food options in the surrounding areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel, Hillsborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, location, food and close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you want to be out of the congestion of the town center. Nice park at the end of the street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel, Hillsborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable and the location is good.
Stayed 5 nights in Jul 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jul 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent option around the Puebla downtown over the Juarez avenue. Nice installations everything clean and we'll conserved.
Stayed 3 nights in Jun 2024

10/10 Excellent

maricela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Hillsborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Daniel, Hillsborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in May 2024

2/10 Terrible

Simone

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
During our one-night stay at this property, my partner and I had initially high expectations, given our positive experiences at other Choice hotels in the past. Regrettably, the only commendable aspects of this hotel were its convenient location and on-site parking. Our sleep was disrupted by the excessive heat in the room, compounded by a malfunctioning AC unit. Despite multiple attempts by the hotel staff to rectify the issue, no satisfactory solution was provided. Our eventual recourse to a fan proved futile as it, too, was in disrepair. Moreover, our disappointment was further compounded by the hotel’s refusal to honor the Expedia VIP voucher, which purportedly included two complimentary drinks. Instead, we were charged for a drink under the pretense of a “two for one” offer, a misrepresentation that I found disconcerting. While I opted to pay for the drinks to avoid further inconvenience over 65 Mexican pesos, the dishonesty of the situation left a sour impression. Considering these experiences, I intend to steer clear of this particular hotel and any others within the Choice chain in the future.
Stayed 1 night in May 2024

10/10 Excellent

Daniel, Hillsborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, it is comfortable, looks really nice at excellent price
Stayed 2 nights in Mar 2024

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un muy bonito hotel, me encantó las vistas que tiene del los volcanes y de la ciudad. Muy accesible a todos los servicios. Muy limpio
Stayed 3 nights in Mar 2024

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

8/10 Good

Daniel, Hillsborough

Stayed 4 nights in Dec 2023

10/10 Excellent

Ana Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción en el centro de Puebla
Las habitaciones del hotel son excelentes, las camas son incómodas, el hotel está muy limpio, la calefacción tiene la temperatura adecuada para que pases una excelente noche y cuenta con cortinas Blackout para que la luz exterior no te moleste mientras duermes. El servicio de buffet cuenta con fruta, chilaquiles, huevo, quesadillas, una gran variedad de jugos y cereales. El servicio del personal es por demás excelente. Son atentos, amables, y siempre están buscando que tengas la mejor estancia posible. Sin duda, es una excelente lugar para pasar un fin de semana hasta la semana completa.
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even stay in this place the lady at the front desk was super rude with me and my family, how could you stay in a place where they treat you this bad no way
Stayed 1 night in Nov 2023