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JF Grand Puebla

4.5 star property

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Exterior
Exterior
Lobby sitting area
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Pet-friendly
  • Breakfast available
  • Gym

Explore the area

Map
Calle Zacatlan #10, La Paz, Puebla, PUE, 72160
  • Triangulo Las Animas Shopping Center
    ‪3 min drive‬
  • Galerías Serdán
    ‪3 min drive‬
  • Zócalo de Puebla
    ‪6 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪35 min drive‬

Room options

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Exterior

JF Grand Puebla

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (728)
The price is €97
for 1 room
includes taxes & fees
8 Mar - 9 Mar
JF Grand Puebla

About this property

JF Grand Puebla

Luxury Puebla hotel in La Paz with free valet parking
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a conference center, and 24-hour room service.
JF Grand Puebla offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at JF Grand Puebla, you're just a quick walk from Fuente de los Frailes. Enjoy features like free WiFi in public areas and free valet parking, plus 2 bars.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Atelier
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Puebla Cathedral and 6 minutes from Zócalo de Puebla
  • Airport, train station drop-off, and shopping center shuttle service available for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury JF Grand Puebla. An area shuttle within 10 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 4.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Atelier - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 10 kilometres
  • Train station drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 225 for adults and MXN 110 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Atelier

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: MXN 272
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 272

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 225 for adults and MXN 110 for children
  • Airport shuttle fee: MXN 500 per vehicle
  • Early check-in fee: MXN 272 (subject to availability)
  • Late check-in fee
  • Late check-out fee: MXN 272 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
JF Grand Puebla offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JF Business Class Puebla
JF Hotel
Occidental JF Puebla Barceló Hotel Group
JF Hotel Business Class Puebla
Barceló JF Puebla Hotel
Barceló JF Hotel
Occidental JF Barceló Hotel Group
Barceló JF
Occidental JF Hotel
Occidental JF
Occidental JF Puebla Barceló Group
Occidental JF Barceló Group
Barceló JF Puebla
JF Hotel Business Class
Occidental JF Puebla
Occidental JF Puebla Barceló Hotel Group
Occidental JF Barceló Hotel Group
Occidental JF Puebla Barceló Group
Occidental JF Barceló Group
Hotel Occidental JF Puebla - Barceló Hotel Group Puebla
Puebla Occidental JF Puebla - Barceló Hotel Group Hotel
Hotel Occidental JF Puebla - Barceló Hotel Group
Occidental JF Puebla - Barceló Hotel Group Puebla
Barceló JF Puebla
JF Hotel Business Class
Occidental JF Puebla
Occidental Jf Barcelo Group
Occidental JF Puebla Barceló Hotel Group
Occidental JF Barceló Hotel Group
Occidental JF Puebla Barceló Group
Occidental JF Barceló Group
Hotel Occidental JF Puebla - Barceló Hotel Group Puebla
Puebla Occidental JF Puebla - Barceló Hotel Group Hotel
Hotel Occidental JF Puebla - Barceló Hotel Group
Occidental JF Puebla - Barceló Hotel Group Puebla
Barceló JF Puebla
JF Hotel Business Class
Occidental JF Puebla
Occidental Jf Barcelo Group

JF Grand Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 983 reviews
Rating 8 - Good. 260 out of 983 reviews
Rating 6 - Okay. 67 out of 983 reviews
Rating 4 - Poor. 21 out of 983 reviews
Rating 2 - Terrible. 6 out of 983 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Patricia

Liked: Cleanliness
4 Stars in What World?
Odd location, though actually convenient once you find it in equivalent of policed, gated community... Reserved "Executive Suite" with bathtub and Minibar - room had neither. Moved us before determining only one bathtub in hotel and that room was occupied. Moved back to original as new room was higher floor but no view. Sent a "Minibar" consisting of 1 each: coke, orange soda; and 2 each: mini candies of four assorted flavors (all with nuts) and two fruit and nut bars (my husband is allergic to nuts). We were there for four nights and had to have the hotel mechanic (?) there every day except the morning we left because the toilet wouldn't flush properly (the first time we called we were told he would be there "in 5-10 minutes" over a space of FIVE HOURS!! Fortunately neither of us was ill... Free breakfast was included, which we rarely take advantage of, but one morning my husband did go down for coffee and to bring a plate back to the room. Not only did they try to charge him for the coffee, they tried to charge him for ROOM SERVICE for the plate HE WAS CARRYING!! If there was any high point, it was definitely the service of Elsa, the Housekeeper assigned to our room (209) during our stay. She was exceptional and went out of her way to be certain we had everything we wanted or needed during our visit. Ricardo and (I fear I've forgotten the name of the young lady who was the co-manager at the front desk) both tried to set things right but to little avail.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price to service ratio Safety neighborhood. Very friendly staff and willing to help I will definitely will stay next time
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean, the bed is comfortable, and very spacious. Friendly staff and very fast check in and checkout. I highly recommend it.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for a great stay. unfortunately always cold in the lobby and in the restaurant.
Stayed 2 nights in Jan 2019

6/10 Okay

Adriana

Liked: Staff & service, room comfort
Update
Location is good, shower, sink & toilet need to get fix, water did not run well, need to update the bath towels
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and very clean room. Excellent breakfast buffet. The only complaint is that the hotel lobby and restaurant was freezing cold. All the staff had to wear coats and scarves. I felt bad for them! Thanks
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Elsa the cleaning lady she did a wonderful work!!!
Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

JUst check out was slow
Stayed 2 nights in Nov 2018

8/10 Good

Ruperto, L.A., CA

Liked: Cleanliness, staff & service, property conditions & facilities
November Business trip in Puebla
The staff is very good and most requests are made completed. The wait staff in the restaurant are very very good and so accommodating My only complaints is that it took 2 days to fix the safe in my room and the wifi did not grant me access to use my fire stick, regardless i will return on my next business trip to Puebla.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Liz, Belize

Liked: Cleanliness
Disliked: Property conditions & facilities
This was my second stay at this hotel and maintenance is a must. Hair dryer didn't work, coffee maker was non functional. AC and frigo bar were noisy.
Stayed 6 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
While it is loceted on the hill, our room is not night view well. And, it is a little bit far from the Centro.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff not very helpful to guests who speak little Spanish. They nickel and dime you for bottled water and coffee grounds for your room. Luckily the hotel manager spoke English and we had to ask for his assistance twice to problem solve billing errors which the front desk made.
Stayed 2 nights in Sep 2018

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Sep 2018