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Hotel Kapu

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kapu

Quadruple Room
Reception
Hallway
Front of property
Standard Room, 2 Single Beds | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010
  • Zona Histórica de los Fuertes
    4 min drive
  • Domino's Pizza
    3 min walk
  • Central de Autobuses Puebla Station
    3 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    25 min drive

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Hotel Granada

Parking included
Free WiFi
Restaurant
Business services
4.0 out of 5, Very good, (196)
The price is €29
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Hotel Granada

About this property

Hotel Kapu

Pet-friendly hotel with free parking connected to a shopping center in Puebla
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Hotel Kapu offers 39 accommodations with designer toiletries and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

With your stay at Hotel Kapu, you'll be connected to a shopping center and close to Zócalo de Puebla. You'll find features like free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • 6 minutes by car from Cuauhtemoc Stadium and 6 minutes from Zócalo de Puebla
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Kapu offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hotel Kapu was completed in August 2024.

This Puebla hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 16 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Smooth flooring in public areas

More

  • Renovated entire property – August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Kapu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu Hotel
Hotel Kapu Puebla
Hotel Kapu Hotel Puebla

Hotel Kapu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 78 reviews" "
Rating 8 - Good. 30 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 8 out of 78 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Néstor

Disliked: Cleanliness, property conditions & facilities
They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene
Stayed 1 night in Oct 2023

8/10 Good

Benoit Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. A bit hot : not much air circulation .The fan coverded the general noise , so it felt quiet. Johana ,the day receptionist is very kind. I asked for a waik-up call , but the attendant was asleep. Great location across the bus terminal
Stayed 4 nights in May 2022

8/10 Good

Maciej

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

8/10 Good

Jose

Liked: Property conditions & facilities
Convence. Kind of small.
Stayed 2 nights in Sep 2021

8/10 Good

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Basic Downtown Hotel. Good value.
This hotel was better than I expected and a good value for the price. It was much better inside than it looked on the outside. Very clean, but basic. Personnel were very helpful. It was quiet after about 9:00 and in the morning. Afternoon and early evening some music from booths and small stores that surround the hotel. I would stay again. Not sure if parking is paid or free, but if paid, it is minimal.
Stayed 1 night in Feb 2021

8/10 Good

Jovana Antonieta

Stayed 1 night in Sep 2024

8/10 Good

María Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Saymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 5 nights in Aug 2024

2/10 Terrible

FERNANDO

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse de aqui se mueve uno a donde sea
Stayed 1 night in Apr 2024

10/10 Excellent

Lisset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas algo económico cerca de la central, este es el lugar indicado. Es acogedor.
Stayed 1 night in Apr 2024

2/10 Terrible

LISSETH ARELY

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Realmente es un motel por horas, yo que viajaba con la familia, vimos unas lonas de $200x2 hrs, y entrar parejas, por lo cual mis padres se alertaron. La zona es insegura, de hecho en la noche se escucharon muchos ruidos y un golpe, mi mamá desde su habitación estaba preocupada y ya no pudimos conciliar el sueño, a la mañana siguiente hablé con la persona de recepción y me dijo que había alguien tomado que hizo este mal momento.Las habitaciones son MUY pequeñas, aunque limpias, da un aspecto diferente al de las fotos.
Stayed 1 night in Apr 2024

8/10 Good

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un poco de ruido cerca del hotel
Stayed 1 night in Mar 2024

10/10 Excellent

José Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 1 night in Mar 2024

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Bety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

JAIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agradable
Stayed 1 night in Jan 2024

4/10 Poor

Cristal

Travelled with family
Liked: Cleanliness
Me hicieron doble cobró uno con la app de reservación y otro en lugar apesar de mostrar mi recibo de la aplicación, talvez la chica de la tarde deba tener más cuidado y aunque esté viendo tv que se de el tiempo de cumplir con su trabajo.Al fina un señor me ayudó a resolver el problema.
Stayed 1 night in Jan 2024

6/10 Okay

Mariana

Stayed 1 night in Dec 2023

6/10 Okay

LEONEL

Travelled with partner
Liked: Staff & service
La habitación tenía un olor muy feo, además la propiedad más bien parecia una casa, ya que habia niños corriendo por los pasillos.
Stayed 1 night in Nov 2023

6/10 Okay

Oscar Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Fab

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien para descansar
Stayed 1 night in Nov 2023

6/10 Okay

María Magdalena

Liked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

José Alfredo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El pago lo hice en efectivo y me lo están cargando a la tarjeta que di como referencia para hacer la reservación
Stayed 1 night in Oct 2023