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Hotel Condesa Americana

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Condesa Americana

Reception
View from room
Aerial view
Exterior
Standard Room | Bathroom

Reviews

5.8 out of 10

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
14 Oriente 3807-A, Col.America Norte, Puebla, PUE, 72340
  • Zona Histórica de los Fuertes
    5 min drive
  • Puebla Convention Center
    6 min drive
  • Centro Expositor
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    30 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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Room

Hotel Santo Domingo

Free WiFi
Housekeeping
Microwave
Living/dining area
3.8 out of 5, Good, (98)
The price is €24
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Santo Domingo

About this property

Hotel Condesa Americana

Hotel in Puebla with free parking
Along with a business center, this hotel has a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Condesa Americana offers 26 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Condesa Americana, you'll be within walking distance of Basilica of the Immaculate Conception. Enjoy features like free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Cuauhtemoc Stadium and 7 minutes from Zócalo de Puebla
  • Airport shuttle service available for a fee
WiFi is free in public spaces. A business center and a meeting room are available. Hotel Condesa Americana also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this Puebla hotel.

Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Condesa Americana Puebla
Hotel Condesa Americana
Condesa Americana Puebla
Condesa Americana
Hotel Condesa Americana Hotel
Hotel Condesa Americana Puebla
Hotel Condesa Americana Hotel Puebla

Hotel Condesa Americana Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 112 reviews" "
Rating 8 - Good. 27 out of 112 reviews" "
Rating 6 - Okay. 32 out of 112 reviews" "
Rating 4 - Poor. 22 out of 112 reviews" "
Rating 2 - Terrible. 21 out of 112 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Price was very reasonable. Staff is very friendly.
Stayed 1 night in Feb 2019

2/10 Terrible

Guest, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive. This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
Stayed 4 nights in Oct 2018

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Nice hotel

6/10 Okay

martin

Liked: Staff & service
Does the Value Job Fine.
Another good value: Not fancy, but everything I needed for business purposes, facility in pretty good condition--recently changed ownership, and has been upgraded somewhat, brought to comfortable enough status; staff was very helpful, not putting on a show, but ready to assist and always did a good job. Location is on a busy street, and a 10-15 minute bus ride or a good 25-30 minute walk to city center; neighborhood is in fair condition--you're getting a taste of daily local life here, rather than any kind of typical tourist experience. Nearby are a few pretty good places to eat ("Mi Favorito" taco shop was indeed my favorite--that and "Taco Pizza" are kinda classics of their realm, in different ways), a large, chain supermarket, a smaller grocery, and a very acceptable local chain coffee place. A good little internet shop 2 blocks away came through beautifully in a pinch, too, when my laptop malfunctioned. The only negative thing that stood out about this hotel was the radio/music played loudly (mid-morning to mid-evening) on the speakers in the middle of the first floor, prominently and proudly displayed on stands, as if this is a good thing, and management is thereby doing you a favor; this is Mexico, though, and I never travel here or anywhere anymore without earplugs and my ClearArmour shooter's safety ear muffs! I definitely would stay there again, unless they raise the price too much out of the value range.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
over all it was just okay.
The hotel was okay, a little ways out of town and not knowing the Puebla bus routes made for more expensive taxi rides into town. The employees were friendly and always tried to help with what you needed/wanted.

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Sergio

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

IRMA REYNA

Travelled with family
Disliked: Staff & service, property conditions & facilities
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Instalación adecuada, buena atención, pésima limpi
Stayed 1 night in Nov 2019

6/10 Okay

CRISTHIAN

Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El hotel no se encuentra cerca del Centro como mencionan en la página
Stayed 2 nights in Feb 2019

10/10 Excellent

kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Mauricio

Liked: Staff & service
Falta de hopitalidad
Solo me dieron 2 toallas para 3 personas, no me dieron shampoo, solo tienen 6 lugares de estacionamiento. Estaba un poco sucio cuando llegamos.
Stayed 1 night in Jan 2019

6/10 Okay

Oscar, CDMX

Disliked: Property conditions & facilities, room comfort
Muy rústico en su acomodación. No hay fotos que describan lo vas a encontrar.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL SERVICIO DEL PERSONAL FUE EXCELENTE Y LAS HABITACIONES EN BUEN ESTADO
Stayed 3 nights in Dec 2018

6/10 Okay

Francisco Tomas

Liked: Staff & service
Bien a secas
El hotel en general es muy austero de a cuerdo con el precio, lo único incómodo es que hay mucho ruido por el diseño del mismo. El diseño de las habitaciones es raro
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No esta cerca de la playa pero me parrce bien su ubicacion
Stayed 2 nights in Nov 2018

8/10 Good

Ana, México

Liked: Cleanliness, staff & service, room comfort
Todo super bien, solo que se escucha mucho ruido de los pasillos hacia las habitaciones... Todo lo demás muy bien.... Tuvimos una habitación muy cómoda y limpia.
Stayed 1 night in Oct 2018

8/10 Good

Fabricio, CDMX

Liked: Cleanliness, staff & service, room comfort
Agradable
Hotel agradable muy cómodo y el personal es muy atento apesar de que ya no es nuevo no está nada descuidado
Stayed 1 night in Sep 2018

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
Muy buena ubicación, confortable y limpio, en general buena estancia.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reserve 2 habitaciones En una no había agua caliente y en otra el control remoto del cable no funcionaba Pocos contactos para conectar aparatos.
Stayed 1 night in Jun 2018

8/10 Good

Karina, Coatzacoalcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bueno en dónde pasar la noche, cómodo y barato.
Stayed 1 night in Jun 2018

4/10 Poor

Manillo, Mérida

Disliked: Property conditions & facilities, room comfort
Mal hotel de paso.
Al reservar un hotel económico sabía que mis expectativas no podían ser altas, aún así me decepcionó, no encontraban mi reservación cuando llegamos, los colchones están envueltos en plástico ruidoso e incómodo, no había toallas y tuvimos que salir a pedirlas, lo peor de todo es que algún insecto me picó mientras dormía y me sentí muy mal a causa del piquete. En definitiva no vuelvo a hospedarme allí.
Stayed 1 night in May 2018